I have the Scottish Power app for my gas and electricity bills, and I have a really clear memory from February this year of providing my meter readings by uploading photos of the meters and the app automatically read the numbers. However, the readings on my last bill were (wildly) incorrect, and now Scottish Power are saying they don’t have any record of me submitting a reading in Feb. Looking at the app now I can’t see anywhere that lets you submit pictures of the meters so now I’m doubting myself. Does anyone know what I’m talking about?!