I took my car for a pre mot to see if it was worth putting it through one. It came back with only minor problems such as lightbulbs and rear break pads to be stripped and cleaned. So I booked it in for a week later to go through full mot
On the day of the mot I pulled up and the car was running completely fine and expected it back within a couple of hours. I got a call from the garage 7hours later asking if my hand break light was always on. I don’t have a hand break stick I have a little tab at the side of the steering wheel. I told them I didn’t know what they meant by light but the hand break was fine when I pulled up . They said somethings happened with the hand break and they are waiting on a sparkie to look at it. They keep it an extra night. They phone the next day saying they can’t work out what’s happened but the hand break is not working so they are phoning the Renault garage to see what it could be. They keep it another night. They phoned me the next day saying the car needs to go to a Renault garage to be fixed. I pick the car up not knowing what to do and paid for the other work they had done. Stupid, I know I should of questioned it there and then! I find garages so intimidating.
i get home phone the Renault garage they are fully booked for a month and it’s going to cost me £1200 to be fixed and mot.
I put money aside for the car but as they said it would pass I spent it on my kids. I wont be able to get to work as it is in the middle of nowhere. I can’t pay for my car without a job and I can’t get to my job without a car.
they said they didn’t break it. I would of noticed when parking outside that morning that the hand break was not working. The garage is on a hill! the car did not roll back and there was no warning in the dash board.
I do not know what to do. I put my car in being told it would be back in an hour and only cost £200. Who do I contact to say they broke my car? how do I even prove that it was fine when I parked it in their garage?