Virgin experience days?

[Thestoppedfan]

I’ve just bought a voucher for a spa day and my plan was to use it straightaway to book for this weekend. I’ve been stupid and ended my email address .con instead of .com so I haven’t got the evoucher. They’ve gone phoneless so impossible to call and when using their contact us form it says a response will be between 4-5 days!

Has anyone else done this before or knows of anything I can do?

Try to contact them via Twitter instead if possible. I've had much quicker responses via this method with them. I'm afraid to say though that in general they've been absolutely dreadful to deal with so I hope you have better luck than me!