Hi everyone!
I sent off for my daughters passport renewal 7 weeks ago. 5 weeks ago I was asked to send my daughters birth certificate (I’m not married and because my partner sent the application we had to prove parental responsibility) 5 weeks on and I’m still receiving emails and a letter saying send your documents (birth certificate) the certificate was delivered signed for first class so I know it’s there. Has anyone had this happen and then the passport is processed? I’ve sent emails, phoned numerous times to find out what’s going on but no one is getting back to me!
Thanks