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Original poster

Universal credit

14 replies

angela456 · 24/05/2022 17:40

I have 1 dc under 2yo and I'm a SAHM, universal credit said a phone appointment was made 'to discuss your universal credit claim' and I missed it so they rescheduled for today and I accidentally missed that. I logged into the portal and it said they suspended my payments and I won't get paid until I respond. I contacted them and they said to leave a message for my work coach. I left a message but the person hasn't responded yet and now I'm worried sick about my rent payments.

OP posts:
Pinkandpurplehairedlady · 24/05/2022 17:42

Hopefully you’ll get a response from your journal entry quite quickly and get it sorted but you do need to prioritise your UC a calls to avoid this in the future. Missing two in a row isn’t great.

MayorDusty · 24/05/2022 17:42

They don't give you leeway anymore.
You really need to prioritise these appointments.
Are you private ll?

Original poster
angela456 · 24/05/2022 17:43

MayorDusty · 24/05/2022 17:42

They don't give you leeway anymore.
You really need to prioritise these appointments.
Are you private ll?

Yes I am a private tenant

OP posts:

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ATadConfused · 24/05/2022 17:43

Do you have any LD? Do you need someone to help you remember important meetings?

Do you have a partner?

MayorDusty · 24/05/2022 17:44

What is your 'll like? Will he be difficult if you pay a bit late?

Original poster
angela456 · 24/05/2022 17:45

ATadConfused · 24/05/2022 17:43

Do you have any LD? Do you need someone to help you remember important meetings?

Do you have a partner?

Sorry what's LD? I do struggle to remember important things like this but have never received support

OP posts:
Harridan1981 · 24/05/2022 17:46

Learning difficulties.

Do you have a partner?

Original poster
angela456 · 24/05/2022 17:47

MayorDusty · 24/05/2022 17:44

What is your 'll like? Will he be difficult if you pay a bit late?

It's an estate agents and they'll be fussed if it's late. I just recently got paid, the next time rent will be due is beginning of July.

OP posts:
DenholmElliot1 · 24/05/2022 17:48

You'll just have to pay your rent a few days late but in future put a reminder on your phone it's easy

Original poster
angela456 · 24/05/2022 17:49

Harridan1981 · 24/05/2022 17:46

Learning difficulties.

Do you have a partner?

No learning difficulties and no partner

OP posts:
stepuporshutup · 24/05/2022 17:51

Op please put the times of the calls in your phone to remind you. UC are very strict about appointments. They may reinstate your money if you can give a good enough reason why you missed the calls. I do not know what they would accept as a good enough reason but some one on here maybe able to help with that. I hope you get it sorted out soon

Ntsure · 24/05/2022 17:51

Best bet is to let the estate agents know now what happened and that you’re are sorting it

MayorDusty · 24/05/2022 17:52

Ah that's not so bad. It should be sorted and back on track by then but even if you are a couple of days late the 'll won't know.
make sure to keep checking your journal, especially while this gets sorted.
UC and the doctors, if you are expecting a call or an appointment set an alarm on your phone as soon as you make it. Then sit and watch the phone when it's time.

Watchkeys · 24/05/2022 17:54

UC are quick to respond to journal entries. If you've got until July you'll be fine.

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