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DFS delivery times

4 replies

Fernsinthegarden · 28/04/2022 15:32

Does anyone have any recent experience with DFS overrunning their delivery times? We ordered in January and were warned that delivery times were a bit behind but we should have taken delivery from the 21st April. I’ve spoken with customer service a few times but only given apologies and no actual delivery date.

I’m not interested in kicking up a fuss, I just want my sofa! At present it seems to be a problem with manufacture so I’m assuming we are nowhere near a delivery date.

OP posts:
Fernsinthegarden · 28/04/2022 15:33

I realise there isn’t much of a question here - if you’ve recently had your sofa delivered would you mind telling me when you ordered it please?

OP posts:
HotToddyColdSauvignon · 28/04/2022 15:35

Sorry op, it’s probably not what you want to hear!

ordered mid October, we were told it was a 6 month delivery (lack of worldwide foam or something). Sofa delivered bang on time, 6 months on the dot.

Understand this may be a rarity for DFS though

Fernsinthegarden · 28/04/2022 15:39

Noooo!! I think after a week of chasing that I’ve come to terms with it being ages away but good to hear it in solid terms…the customer service (always so nice! I just want to get annoyed and it’s impossible with lovely people!) don’t want to commit to telling me why it’s running behind.

OP posts:
Senseofsomething · 28/04/2022 15:41

No issues with ours. Ordered earlier this year, February ish, and already have it. Maybe it depends what model of sofa you order.

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