I took a chance on a clothing company based on a Facebook advert - I know, I know! - to order myself two tops that looked really lovely.
I didn't really expect them to ever arrive but they did; of course, they looked nothing like the pictures and the quality was awful.
I emailed customer services, they offered me a discount, or I could return them for a refund but I would have to pay the postage to China.
I returned them and never received a refund; I've emailed but no reply, and now the website has gone.
Is there any way of getting my money back or do I have to chalk it up to experience?
I never trust these ads, but I rarely see any clothes I like; it's so frustrating that these scams exist!