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TSB duplicate payments issue

6 replies

Wolfie11 · 15/03/2022 11:44

Is anyone else with TSB and had debit card payments from the 2nd of March leave their account again today? It’s nearly £800 that’s been taken for me as I paid a large chunk of bills on the 2nd. I’m left with £10 in my account with a car that will need filled up with diesel tomorrow and appointments/bills I have to pay for tomorrow as well. I can’t get through to anyone at TSB on the phone so I am relying to Twitter for updates! Is anyone else in the same position?

OP posts:
OrangeBananaFish · 15/03/2022 11:54

I've seen something on Facebook, not from TSB themselves though. I'm lucky in the fact that I've only had £35 taken and can afford it for now. I will keep an eye on getting a refund

Serialchiller · 15/03/2022 18:40

Yes I’ve had this with 4 payments about £100 worth in total.
Tried to phone but couldn’t get through

LaraDeSalle · 15/03/2022 18:42

Service Status

We’re sorry some customers have seen duplicate debit card transactions on their account. We’re aware of the issue and will put this right overnight by reversing the payments. If you need to speak to a colleague our telephone lines may be busy and we’re sorry for any delay you’ll experience.

myfavperson · 15/03/2022 18:48

Oh yeh I've just noticed this on mine 2 separate transactions to M&S have come out twice. When you log on internet banking it says they are aware of problem and will sort it out

myfavperson · 15/03/2022 18:55

Has anyone noticed that it is all
Payments made on 2nd March has come out again, it's over £200 for me

Serialchiller · 15/03/2022 19:16

Yes, mine are all 2nd March too!

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