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Hotmail account

39 replies

Whatwouldscullydo · 23/03/2021 07:14

Anyone else having trouble?

I have been unable to use the app since Last night. I uninstalled and reinstalled this morning and I'm having to reset my password but my account is still in the "waiting period " whatever that means.

Has anyone else had trouble signing in?

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Whatwouldscullydo · 23/03/2021 11:55

I just tried the chat bot then the final suggestion was an "email us " which I clicked on and it took me straight back to the outlook home page.

I'm genuinely stuck now

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nothingcanhurtmewithmyeyesshut · 23/03/2021 12:08

Make a new account to email them from.

This is why I don't use the apps for Facebook or Hotmail. They're more trouble than they're worth.

Deadringer · 23/03/2021 12:32

Mine is fine now.

Whatwouldscullydo · 23/03/2021 13:35

There doesn't appear to be a direct way fo email them.

I originally requested Password reset and gave them an alternative email address I received the codes etc but no link to reset email. How long should it take?

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RhapsodyandAshe · 23/03/2021 13:47

Try phoning customer support on this number 0800 026 0329.
Should get it fixed for you.

monday1983 · 23/03/2021 13:51

I have the same problem, cant Google anything either and use some other apps keep crashing

Whatwouldscullydo · 23/03/2021 13:54

Thank you so much for the number I will call that when I get back from the school run!!

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TalesTheCat · 23/03/2021 14:12

This is on Facebook. I just updated the app And my phone works OK now

Hotmail account
monday1983 · 23/03/2021 14:33

Thank you TalesTheCat this just worked for me!

SquatBetty · 23/03/2021 14:54

I had the same issue so following advice online went into the play store and updated Chrome and found Google Android web view in my apps and cleared all data from it - this seems to have stopped the problem...

Whatwouldscullydo · 23/03/2021 14:54

I really wish I'd asked now before re installing email 😔

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Whatwouldscullydo · 23/03/2021 15:55

Well I tried that number. Went through the numbered options only to he directed to the same Web page I've already used 😖

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RhapsodyandAshe · 23/03/2021 17:32

Oh bumwipes that's not good. Have you got another email you could email them from? Husband/partner/mum?

Whatwouldscullydo · 23/03/2021 17:46

I have another address that I used to get the recovery codes. I guess I'll have to wait til tomorrow and see if a link appears.

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