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Audible...what am I doing wrong?

46 replies

TwoBigNoisyBoys · 16/01/2021 19:28

I recently realised I am still subscribing to Audible, I clearly forgot to cancel after the free period! I’m happy to do this, because I’m interested in maintaining the subscription IF I can work out how to use my credits and buy titles! According to my records I have 7 credits, but everytime I try to use it against a title, it will only allow me to listen to a sample or add to wish list? What am I doing wrong?! All help gratefully received!

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Duvetdweller · 16/01/2021 19:48

I can’t buy through the audible app either! I have to do it through my kindle - I thought it was just me, it seems like the oddest set up 🧐

TwoBigNoisyBoys · 16/01/2021 19:48

@curlyLJ you might just have cracked it then! I have an iPhone so will try logging in on the browser...

Thank you!

Will try it now and update you all 😁

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Flaunch · 16/01/2021 19:49

That would make sense Grin

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MyGazeboisLeaking · 16/01/2021 19:50

As PPs have said - you can't buy through the app on an iPhone.

You also can't buy through the Amazon app on your iPhone 🤦‍♀️

It is a pain. I always buy through my laptop by logging directly into my audible account via a browser, or via Amazon on the browser.

It is quite a pain if you wanted to buy a title on the move - takes away the spontaneity.

Audible...what am I doing wrong?
N0tfinished · 16/01/2021 19:50

This might be an Apple thing. You can't buy titles through the Audible App on iPhones. You have to Log into the website through your browser. The titles will then appear in your library on your app.

I have an iPhone, so don't know whether it's different with Android phones, but definitely is this way with Apple devices.

ShandlersWig · 16/01/2021 19:50

I'm android.
First time Ive ever experienced an app being better on android...faints.....

FelicityBeedle · 16/01/2021 19:51

On Apple devices you can’t buy through the app because Apple take a big cut. You just need to go to the audible website on your phone and buy through there

MyGazeboisLeaking · 16/01/2021 19:51

@ShandlersWig

I'm android. First time Ive ever experienced an app being better on android...faints.....
It is the same with buying a movie via the Amazon prime app on an iPhone - can't do it!!
Wroxie · 16/01/2021 19:54

You can only buy through the app if you're on Android or another non- iPhone device.

That is because the apple store requires that all payments on an app for digital content go through them so they can take a huge bite. You can't even buy audible books on the amazon app - it has to be the website.

If you have an iPhone, you have to buy on the website, then the books are there for you on the app next time you log on.

Hope this helps clear it up.

TwoBigNoisyBoys · 16/01/2021 19:54

EXCITED UPDATE I logged in on the browser and am now the proud ‘owner’ of Barack Obama’s autobiography.

Thank you SO much everyone, I bloody love Mumsnet 😁😘

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MyGazeboisLeaking · 16/01/2021 19:59

Well done, OP - result!!

SavoyCabbage · 16/01/2021 20:02

I'm also listening to Rachel's Holiday @ShandlersWig , I was totally confused when I saw your screenshot.😂

Sunplanetearth8 · 16/01/2021 20:03

It’s been said already I’m sure - but you have to add new titles on the website and not the app!

Username1983 · 16/01/2021 20:04

It’s genuinely the worst design ever!! I always lose my sh1t with it and give up! I managed it once and can’t remember what I did Grin

TwoBigNoisyBoys · 16/01/2021 20:06

@Username1983 I fear that will happen to me too so I’ll spend all my credits tonight just in case 😂

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Sunplanetearth8 · 16/01/2021 20:15

@TwoBigNoisyBoys

EXCITED UPDATE I logged in on the browser and am now the proud ‘owner’ of Barack Obama’s autobiography.

Thank you SO much everyone, I bloody love Mumsnet 😁😘

Ooh, if you haven’t already read it already - I would also highly recommend Michelle Obama’s!
CormoranStrike · 16/01/2021 20:18

There are two audible apps - one for listening and one for buying.

ShandlersWig · 16/01/2021 20:18

SavoyCabbage sorry to confuse! Love that book. Have re read it so many times and the narration is just as I played it in my head.

Second Michelle Obama book too. Fabulous!

greensnail · 16/01/2021 20:20

My DC always just ask Alexa when they want to buy a new audible book and she does it for them. I use the app but have Android 🤷‍♀️

SavoyCabbage · 16/01/2021 20:29

Me too. I live the Real Men.

TwoBigNoisyBoys · 16/01/2021 20:50

Michelle Obama on my wish list! 😊

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