Mysterious payment

[shouldhavecalleditoatabix]

So £500 has appeared in my bank account today. It is showing in a current account that I only use to pay bills. I have literally no idea where it came from. The bank say it was an electronic payment but cannot tell me anything about where it came from. It has an 11 digit reference beginning with a 7 and no other information.

I've asked family members. I've searched for the reference number. I've checked everything I can think of. I have no idea where it came from! Ideas?

[MyNameHasBeenTaken]

No reference to paym?
The mobile phone number transfer thing?
Mobile number is 11 digits, starting with 07

[JovialNickname]

Send it to me, I'll examine it and let you know

[shouldhavecalleditoatabix]

Mystery solved! We just got a mortgage. It was cash back deal that I forgot about! In my defence the Ts and Cs were sent to me in August! Which means the money is ours to keep. Happy days!

[Almostslimjim]

Yay! Good for you OP.

[BikeRunSki]

Happy days!

[AlwaysLatte]

Could be a scam that got interrupted? Check any other accounts aren't missing £500. We had this a few years ago. We were having trouble with our internet speed and phoned BT. They said they'd look into it and call us back. 20 mins later they rang back and said they'd need to check it from our end and asked us to go onto our laptop and download something so that they could have a look. We did that, and it was all VERY convincing. Then at the end they said they would give us a payment of £100 as a gesture of goodwill toward the days we'd had of poor line speed. They asked us to check our bank online to check the payment had gone through, which we did, and there was £3000 not £100. They said they'd made an error and overpaid us and could we transfer the money back to them. We got suspicious and said we'd end the call and phone the bank, and sure enough one of our other accounts was light by £3000. We'd never have got suckered in normally but at the time that was a newish scam and we had called BT ourselves so were more open (we think someone within BT was in league with the scammer).

[AlwaysLatte]

Oh sorry, after all that I saw your update! 😂 glad it was legit and happy spending!

[Carolofthebellies]

Mystery solved then! 👍 Nice cashback as well.