Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Tesco won't let me pay for my online shop.

15 replies

RoomOnOurBroom · 01/05/2020 21:59

Anyone else?
I've managed to book click and collect for the first time in over a month, filled my trolley, got to checkout and now it's saying it has a problem processing my payment. I've tried 3 different cards so it's definitely not me.
I've only got an hour before I lose the slot. Sad

OP posts:
UhKevin · 01/05/2020 22:00

App or website?

UhKevin · 01/05/2020 22:00

Can you try a different card?

UnderLockdown · 01/05/2020 22:01

Phone them?

Lotsalotsagiggles · 01/05/2020 22:01

Do you have more than 80 things in your basket? Try taking some out of so

RoomOnOurBroom · 01/05/2020 22:01

I've tried both web and app. And 3 different cards/banks.

OP posts:
littlefawn · 01/05/2020 22:02

Yes me I got a slot for tomorrow and tried two cards neither worked, that was about 15 minutes ago

RoomOnOurBroom · 01/05/2020 22:02

Less than 80. Will they answer their phone at this time?!Confused I'll take a look

OP posts:
RoomOnOurBroom · 01/05/2020 22:02

Ok, definitely a system problem then. Sorry you've missed yours too.

OP posts:
littlefawn · 01/05/2020 22:05

Just tried again and no luck, also less than 80 in basket, checked my account just to make sure I had money in it!

RoomOnOurBroom · 01/05/2020 22:12

I've just called. The website is down apparently, no one can book, their techies are on the case. They don't know when it will be fixed. Sad

OP posts:
RoomOnOurBroom · 01/05/2020 22:13

I knew getting a slot was too good to be true. Grin

Good luck LittleFawn

OP posts:
Unmanned · 01/05/2020 22:17

I had the same problem - used my credit card instead and it's just gone through

RoomOnOurBroom · 01/05/2020 22:24

It's working again! Phew.

OP posts:
superstar84 · 01/05/2020 22:28

Fcuckers!

Poundpup · 01/05/2020 23:58

Bit harsh superstar84. There was a problem, they got on it, fixed it and people can checkout.
What else were Tesco supposed to do??

New posts on this thread. Refresh page
Please create an account

To comment on this thread you need to create a Mumsnet account.

This thread is closed and is no longer accepting replies. Click here to start a new thread.

Swipe left for the next trending thread