Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Broadband/landline NowTV

6 replies

ItsABitOfAShitFightMate · 15/04/2020 17:03

Anyone’s broadband/landline gone down? Mine went dead about an hour ago. NowTV provider. South Yorks.

OP posts:
ItsABitOfAShitFightMate · 15/04/2020 17:10

Apparently it’s a problem in the area. Clicked to request an engineer to sort it.

The twiddly thing has been twiddling for half an hour now.

Sigh.

Broadband/landline NowTV
OP posts:
ItsABitOfAShitFightMate · 15/04/2020 17:38

Anyone, anyone?

OP posts:
singtanana · 15/04/2020 18:35

At the risk of sounding like I’m from the Iat Crowd...have you tried switching it off and on again? You could also try here (if you can’t do it using your broadband, try on a device with 3/4G connection. Good luck!

help.nowtv.com/article/having-trouble-with-your-broadband

ItsABitOfAShitFightMate · 15/04/2020 19:50

Hello singtanana

I ended up having to ring them. It’s not just me, there’s a problem in this area. An engineer will sort it within 5 days apparently.

I was on hold for about 20 minutes, which is quite amazing; I thought I’d probably be waiting hours.

So, tentative hurrah!

OP posts:
singtanana · 15/04/2020 20:14

Ah good stuff. Hopefully they’ll fix the outage ASAP.

ItsABitOfAShitFightMate · 15/04/2020 20:39

I hope so too, thank you.

OP posts:
New posts on this thread. Refresh page