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My Iphone is completley stuck and I can't reset it. Help

13 replies

Applejaxx · 12/04/2020 22:31

My phone was running and bit slow and apps kept crashing. So I reset it and now the screen is stuck saying 'reset complete' but its stuck I can't switch it on or off and when I ring it its going over to answer phone.

What the hell am I supposed to do? Have I buggered my phone up? I can hardly take it in somewhere to get it seen. Its my work phone as well Sad

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PurpleThistles84 · 12/04/2020 22:33

Have you tried holding both the home button and the power button together until screen goes black and logo appears? A hard reset as such?

FlamingoAndJohn · 12/04/2020 22:35

Which model of phone is it?

Applejaxx · 12/04/2020 22:35

Yes. Tried that and pressed so hard my fingers are reallt sore.

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Applejaxx · 12/04/2020 22:37

Its an iphone 7. Hang on now its gone black!

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FlamingoAndJohn · 12/04/2020 22:39

Right.
If you don’t get any joy hold down the volume down and lock button for 10 seconds.

kierenthecommunity · 12/04/2020 22:39

If it’s a newer model you dint use the home button, I’ve forgotten what you do use but it includes the volume button. I reset mine after the same frustration and a google search

FlamingoAndJohn · 12/04/2020 22:40

Different models have different reset controls.

Applejaxx · 12/04/2020 22:47

Ive been pressing the home button, but looks like that doesn't work for newer models. Its back on now but everything seems much smaller of that makes sense? Ive put it to charge for now.

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Wishihadanalgorithm · 12/04/2020 22:51

My iPhone 8 froze. I had a look online and found how to unfreeze it. I can’t remember what I did but there will be help on YouTube and techy forums.

FlamingoAndJohn · 12/04/2020 23:21

Have you done what I said upthread?
The volume down and the lock button on the side. Hold them both down for 10 seconds. Leave the home button alone.

FannyFifer · 12/04/2020 23:35

Hold down volume button & power button till it goes black & until apple symbol appears.

Thelnebriati · 12/04/2020 23:44

My Android tablet crashed after a reset, I left it until the battery ran down, recharged it, and then switched it on. It started up ok.

Applejaxx · 13/04/2020 10:11

It seems to be working ok again this morning. Not sure what happened with it last night. It went very hot as well.

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