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Does anyone know how to call claires accessories

9 replies

StealthPolarBear · 03/04/2020 11:40

I placed an order the other day which failed but the money was taken anyway. I sent a message in on their contact form but have no way of knowong if that's been received. I'd much rather just call if possible.

OP posts:
CanadaPolice · 03/04/2020 11:44

directory.thesun.co.uk/11629602

This has the B'ham office number

CanadaPolice · 03/04/2020 11:46

www.clairestores.com/contact-us

Has American stores, but the UK details are about halfway down the page.

BernardsarenotalwaysSaints · 03/04/2020 11:48

I had this two/three weeks ago, my items did arrive three days later. About a week after that I got the confirmation email, swiftly followed by the dispatch & the item delivered emails.

StealthPolarBear · 03/04/2020 12:05

Oh that's interesting thank you. I wonder if it has gone through then

OP posts:
BernardsarenotalwaysSaints · 03/04/2020 14:25

Quite possibly. Have they got a delivery scale on the website? I know when I did it, it had a banner saying they were having issues due to high demand & if money had been taken to assume it had been processed. I think I did find it in the ‘my orders’ section on the website the next day, so it might be worth giving it 24 hours.

StealthPolarBear · 03/04/2020 14:31

It's been a couple of days. I didn't spot a banner but dd was doing the searching, I just did the payment bit.

OP posts:
BernardsarenotalwaysSaints · 03/04/2020 15:31

Hmm, I wouldn’t say all is lost but I can see why you want to contact them.

I’ve found the main fb page (which took a while) & it has a messenger link here if you fb. It lists the phone number as 0845 603 6088

StealthPolarBear · 03/04/2020 15:32

Ooh thank you

OP posts:
Bringringbring12 · 03/04/2020 15:33

Oh you’re brave

You’ll get someone saying - but is it essential OP?!

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