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Returning to Zara with no receipt

9 replies

twosoups1972 · 29/01/2020 16:01

I've got an unworn dress still with labels that I've lost the receipt for.

Anyone know if Zara would give a credit note?

OP posts:
Quirrelsotherface · 29/01/2020 16:16

Worth a try but personally I find the assistants in Zara to be the most unpleasant, unhelpful and unfriendly ever!

AnotherTroyforHertoBurn · 29/01/2020 16:17

Norra chance. They are vile.

nancy75 · 29/01/2020 16:18

They might let you exchange but if it’s gone into sale you’ll only get the current selling price

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Xyzzzzz · 29/01/2020 16:18

I managed to return something without the receipt and got a credit note. It was a while ago though

nancy75 · 29/01/2020 16:19

It’s not a case of the staff being vile, it’s what ever the company policy is. Shops don’t have to take stuff back even with a receipt.

TooMuch87 · 29/01/2020 16:21

Did you pay by card? I’ve returned things to clothing stores using a bank statement as proof of purchase.

Shakirasma · 29/01/2020 16:24

You cant expect a thing without proof of purchase. If you paid by card them a statement would count. Otherwise you have no recourse.

Longdistance · 29/01/2020 16:25

Good luck with that!

Zara are notorious for being arseholes for refunding. That’s the reason I don’t shop there anymore (and I’m too old and fat now).

Bitofnamechanging · 29/01/2020 16:28

Ime they only refund with a receipt

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