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Original poster

Your biggest Christmas shopping headache to date

5 replies

AShaveAndAHarecutHalfPrice · 23/12/2019 19:28

Disclaimer first - I know this is NOT a massive issue and customer service did their best, but ...

I ordered a board game from Amazon UK and it arrived today, sadly all written in Italian (which I do not speak).

I got a call back from customer services, who say I mistakenly ordered the Italian version. nowhere on the listing does it say this, the full product description is in English.

Customer services say they can see in the back end of their system that it is Italian, but that it is not visible to the public. To be fair he issued me with a full refund on the spot at this point to allow me to order another one, and says he will send me a link so I know it is the right language.

Opened the link, am in the point of reordering and check the small print in his listing where he says it clearly says English - this one is in Polish! Oh, and it won’t come till the 28th!

Thankfully it is not a main pressie and DD is big enough to accept an IOU, but argh, this was one of the fun pressies and we were going to play it in Christmas Day.

Never mind, no great harm done - anyone else got festive woes?

OP posts:
KindergartenKop · 23/12/2019 20:49

Try playing it in Italian!

Itsigginingtolookalotlikexmas · 23/12/2019 20:50

Google translate? What's the game?
We've been playing hunt the veggie roast today in about ten shops. All gone.

Rockbird · 23/12/2019 20:55

Christmas eve mug for dd2 hasn't turned up despite being sent a week ago. How do I explain that the elves didn't get her a mug when they knew weeks ago that her mug had got broken?

Also hot chocolate bombes weren't delivered today as promised. Not that it matters if dd2 doesn't have a mug to drink it out of... Xmas Hmm Poor kids, who never get to have hot choc expect Christmas Eve, will have to have Options from little Tesco!

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Events & celebrations
Rockbird · 23/12/2019 20:56

*except

redexpat · 23/12/2019 20:59

I asked dh to get 2 gifts for members of his family. I have done the others in his family, my family and DC. He hasnt got them and it is 10pm on 23rd. We're in Europe so everytjing is shut tomorrow and he has just arranged to said family to come by tomorrow. So now he is driving 50 km to the only supermarket to see if he can get gift cards. Ffs Xmas Hmm

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