Have you received an order confirmation from joules?

[Chopsicle]

Placed an order yesterday but still no email confirmation. The money's been taken. I even rang them and they said the emails are really behind! Just seems very odd?!

Have you checked your spam folder? Any email I get from joules always ends up there.

I've had this with a few retailers over the years. Check spam but sometimes the email just never arrives. I now always screen shot my order confirmation and order number at the time of placing the order or snap.a.photo.of the order confirmation on my laptop.

In all cases my order has always arrived ok.

There is nothing odd about it though, they have told you why. It happens. Technology is great when it works.