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Can someone explain (slowly) how to transfer data from one phone to another?

12 replies

KatyMac · 30/06/2019 19:00

SO I bought DH a new phone - he had an android Blackberry & is getting a samsung

Samsung says to download 'smartswitch' and that will transfer all his data......but - stupid question approaching - do I download that on the new phone or the old phone and do I move the Sim before I do it or after?

I'm not entirely think - it's just Sunday evening, long weekend, very hot and I'm a bit tired/menopausal!

Help!

OP posts:
BuffaloCauliflower · 30/06/2019 19:02

Download it on the old phone, set up account and log in, tell it to save all that phone’s data. Then download on the new phone, log in and the data will be downloaded from the app into the new phone.

QuestionableMouse · 30/06/2019 19:02

When I got my new phone, I had to download the app on both phones. It uploaded the stuff from the old phone and downloaded it to the new phone.

I think most of them have a tutorial to guide you through it.

BuffaloCauliflower · 30/06/2019 19:02

Move the SIM after

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BuffaloCauliflower · 30/06/2019 19:03

Sorry I mean move the SIM after you’ve done the first phone stuff, put SIM in new phone, then do new phone set up and download the app etc

MuthaFunka61 · 30/06/2019 19:03

Hi, I bought a samsung a couple of months ago, so here goes.
Download smart switch to your new phone with the sim card already inserted.

Smart switch was a joy after imaginings of having to transfer lots of data across.

Good luck

DramaAlpaca · 30/06/2019 19:07

I think I downloaded smart switch onto both phones. I don't remember it as being difficult to do, it was quite a logical process just following instructions. I managed to do it without asking anyone tech savvy to help me, so if I can do it you should be able to as well Grin And yes, move the SIM card after.

KatyMac · 30/06/2019 19:11

Just to check
Download smartswitch to old phone
Register/log in whatever
Move sim
Download Smartswich to new phone
Follow instructions

Thanks so much everyone

OP posts:
KatyMac · 30/06/2019 19:12

Does it matter that his old phone isn't a samsung?

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KatyMac · 30/06/2019 19:27

Anyone?

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KatyMac · 30/06/2019 20:07

OK I'm doing it and it's working

Thank you everyone

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WalnutCabinet · 30/06/2019 20:21

I'm not entirely think - it's just Sunday evening, long weekend, very hot and I'm a bit tired/menopausal!

Why can't he do it? Is it wife work?

KatyMac · 30/06/2019 23:48

We all have our strengths mine is normally IT - his include washing ironing doing the hoovering and the dishes

Again, normally I know which I'd rather however this evening I was feeling a bit confused - it is happening rather more often since menopause!

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