Talk

Flip

Join the discussion and meet other Mumsnetters on our free online chat forum.

Chat

I can't get hold of TUI ( tour operator)

6 replies

CJ201 · 07/06/2019 19:47

I've got an urgent query that I need to speak to TUI about but I cannot get through on the phone. We travel soon and it's so frustrating that I can't get hold of a person to talk to. I'm just left on hold for ages. Any ideas of what I can do!

OP posts:

Thanks

Report

CJ201 · 07/06/2019 20:02

Bump!

OP posts:

Thanks

Report

LIZS · 07/06/2019 20:05

Social media, online chat, go into a shop?

Thanks

Report

freshstartnewme · 07/06/2019 20:06

How soon do you travel?

Thanks

Report

Flowersonthewall · 07/06/2019 20:07

Twitter?

Thanks

Report

Thebookswereherfriends · 07/06/2019 20:11

Download the tui app and then email. They respond pretty quickly. Make sure you give your booking reference.

Thanks

Report

NoBaggyPants · 07/06/2019 20:11

What number are you trying, was it before they closed at 7pm? It sounds obvious, but are you staying on the line until they answer? Lots of people get bored and hang up!

Is it something specific to your booking or can we help?