Next directory (well Next Pay) account holders....

[TellerTuesday4EVA]

I've had an email from Next to say they're changing their bank account & any online or telephone banking payments should be made to the new account details.

I went on online chat with them to verify but got cut off.

Has anybody else had this & changed the details with no issues? The email all seems legit but I'm wary of things like this.

I've had the email, I do believe its legit, but recent experience of changing my own bank account is the system is so efficient these days that it should work through electronically on its own. So I will check it next time I need to make a payment, which possibly won't be until next Christmas but I think it will happen without my intervention.

Their old bank would automatically redirect for good while anyway even in the old days when it wasn't so efficient.

I've had no email or letter.

The website says this:

Account Name:NEXT PLC
Bank Account Number:61392832
Sort Code:40-02-50
Reference: YourCUSTOMER NUMBER

I haven’t seen this. Could’ve missed it I guess but definitely not read it.

I had the email. I am going to check my next statement to see what the payment instructions are, haven’t updated the payee details yet. Can’t be bothered to phone but looks legit.

I haven't had an email but the details i have registered are different to what I have linked to so it looks like they have changed

Yes but weirdly when I checked the current account I was paying in to, it’s the same. I can’t decide if my banking app has done that itself or I’ve always paid this account. Really odd.

I've not had anything...

I got that too and it didn't cross my mind it could be a scam. I'm usually really careful of these things. I went ahead and changed my billing details. I will make sure I double check details against next statement.

I haven't had an email or anything else changing anything.
I'm assuming it's a change at their end so not my problem. I'll look at it when I'm due to pay them.

ive had an email the same op.

only buy occasionally from them and dont have an account.

Oh well at least I'm not the only one that got it... strange that a few of you haven't though.

I do use Next a lot & often make a payment mid month but I think the best bet is to log in & pay with my debit card until the next statement comes & check the details on that as a PP said.

Ah, thanks @dementedpixie those are the new details on the email... panic over I guess

I emailed them ( not by return but via the site) they emailed back stating that it is genuine.

I’m confused

I haven't had such an email. However, when I pay my a/c it's an online payment form , I don't pay into any particular bank.