*What happens when you can't provide 1-1 care?
I laboured in triage for 7 hours, most of which was back to back contractions, with zero pain relief, because they couldn't admit me because there was no midwife available to staff the room. I was admitted 6 minutes before my baby was born, was howling that I needed to push as they wheeled me down the corridor.
There was one midwife staffing the 6bed triage ward, alone, for 7+ hours. Every bed was full. She was an absolute superhero but it is a miracle nothing tragic happened.*
I'm sorry that was your experience, it must've been absolutely awful.
You should have been offered pain relief, regardless of whether there was someone there to be 1-1 with you.
At our trust, midwives will be taken from other departments to go up and be with a labourer. If there aren't any to take, then it will be escalated to the community and an on call midwife will be asked to come in.
We have a midwife led birth centre, which often gets closed when there aren't enough midwives.