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Original poster

Speed course debacle

35 replies

BurnoutGP · 10/11/2026 17:54

Booked a speed awareness course online (yes I was speeding i accept this). They use zoom (who still uses zoom??). Anyway they send you a link to check all working. Everything was fine. Day of course the trainer couldn't hear me, told me he'd give me 5 and come back to me. Still couldn't hear me so just removed me from the course. Had to rebook at an additional £39 tried to explain but they were insistent technical issues are my fault. Tried to explain all the tests were working fine beforehand. Am worried will just happen again. Have downloaded it on my phone now as a back up and videoed the test to show all working with all the ticks.
AIBU to be cross I wasted my time and had to pay again when clearly the fault was on their end!?

OP posts:
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MyLimeGuide · 10/11/2026 19:31

Yeah that sucks, id be annoyed too.

sillycoldmondays · 10/11/2026 19:17

Zoom isn’t old but it’s pretty terrible. I thought it had its day during lockdown.

tomorrowfollowstoday · 10/11/2026 19:14

Thortour · 10/11/2026 18:41

Obsessed with all the saintly people who have never ever gone over the speed limit.

A lot of people don't speed - think it's about half?

PersephonePitstop · 10/11/2026 19:13

I’m not a fan of Zoom so chose a course provider that uses Teams, you can choose from lots of different providers.

GasPanic · 10/11/2026 19:10

Am I the only one who thinks it somewhat ironic that they use an app called Zoom to deliver a speeding course ?

Edit : Anyway, you have to take it. You broke the law and the law won.

ILoveKits · 10/11/2026 19:09

@BurnoutGP can you use headphones with your computer/laptop? Very recently, the internal mike on my laptop failed - just like that. It's an internal hardware issue. Is this happening on other video calld? I plugged in headphones and sound was restored.

TBF this is why I have opted to do speed awareness courses in person.

IbizaToTheNorfolkBroads · 10/11/2026 18:59

Are you using a MacBook? Mine is very weird about Zoom, although iPhone and iPad fine.

ToKittyornottoKitty · 10/11/2026 18:58

Thortour · 10/11/2026 18:41

Obsessed with all the saintly people who have never ever gone over the speed limit.

Nobody has been saintly. I’ve done a speed awareness course, and I did it on my iPad but downloaded zoom onto my phone just incase. If I somehow missed the course I’d have accepted I needed to pay again because I sped and I’m an adult so that’s my bill to pay 🤷‍♀️

LlynTegid · 10/11/2026 18:44

Lbcde · 10/11/2026 18:40

No sympathy here. You did the crime ….

Exactly.

Plenty of people still use Zoom, even though it is not dominant as it once was. Not every virtual meeting is on Teams.

The unreasonable thing here is not making you attend in person, or preferably still, just be given points on your licence.

Thortour · 10/11/2026 18:41

Obsessed with all the saintly people who have never ever gone over the speed limit.

Lbcde · 10/11/2026 18:40

No sympathy here. You did the crime ….

Thortour · 10/11/2026 18:38

I had issues with my speed awareness course last week - many people did. It didn’t start until 8.30 and we were supposed to start at 8! I lost the sound twice and in the end the lady let me rejoin on my phone. We finished on time and I ended up actually enjoying it. It seems horrible your person running it was so strict.

HappyLizard23 · 10/11/2026 18:34

BurnoutGP · 10/11/2026 18:22

Did you read any of my posts?? I used zoom a lot (before we moved on to better platforms). I did all the pre-course tests they sent. What else exactly should I have done??

Edited
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you need to be better prepared and responsible for your actions both in zoom usage and in speeding. Take it on the chin and make sure it works next time.

ToKittyornottoKitty · 10/11/2026 18:33

BurnoutGP · 10/11/2026 18:22

Did you read any of my posts?? I used zoom a lot (before we moved on to better platforms). I did all the pre-course tests they sent. What else exactly should I have done??

Edited
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Had a back up device available like you will next time. Not sure what else you want people to say really

Original poster
BurnoutGP · 10/11/2026 18:22

HappyLizard23 · 10/11/2026 18:16

Yes YABU, if you were the only one having issues then the tech issue is on your side and of course you should pay to attend another course. Just make sure you know how to use Zoom in advance of the next course!

Did you read any of my posts?? I used zoom a lot (before we moved on to better platforms). I did all the pre-course tests they sent. What else exactly should I have done??

OP posts:
HappyLizard23 · 10/11/2026 18:16

Yes YABU, if you were the only one having issues then the tech issue is on your side and of course you should pay to attend another course. Just make sure you know how to use Zoom in advance of the next course!

Arlanymor · 10/11/2026 18:12

Flamingojune · 10/11/2026 18:09

Is zoom old now?

Not at all.

Flamingojune · 10/11/2026 18:09

Is zoom old now?

ColdAsAWitches · 10/11/2026 18:09

BurnoutGP · 10/11/2026 18:04

I do now. And was trying to set it up quickly on my phone when it didn't work. He barely gave me 5 minutes after waiting 15minutes for them to start. Assume checking in other participants.
I just dont understand why if all the tests were working he suddenly couldn't hear me.

Show quote history

If they had been checking in other participants without issue, then the problem was at your end. Shit happens.

Original poster
BurnoutGP · 10/11/2026 18:08

beethecrackon24995 · 10/11/2026 18:07

I attended one a few months ago at a local.hotel as I didn't want to risk my lap top playing up. Done!

Im sorry I didnt do that now. And asked if I could now...answer no!

OP posts:
SilenceInside · 10/11/2026 18:08

I’m sure you’ll figure it out and it will work next time.

beethecrackon24995 · 10/11/2026 18:07

I attended one a few months ago at a local.hotel as I didn't want to risk my lap top playing up. Done!

Original poster
BurnoutGP · 10/11/2026 18:06

SilenceInside · 10/11/2026 18:04

It could be that in the live video call your computer switched microphones/audio input. If it happens again I would check what microphone input zoom is using and change it if necessary.

First thing I did. I do online meetings frequently for work, I am pretty capable at online work. Everything seemed fine my end which is why I believe it wasn't my issue.

OP posts:
Original poster
BurnoutGP · 10/11/2026 18:04

ToKittyornottoKitty · 10/11/2026 18:02

Have a back up device available

Show quote history

I do now. And was trying to set it up quickly on my phone when it didn't work. He barely gave me 5 minutes after waiting 15minutes for them to start. Assume checking in other participants.
I just dont understand why if all the tests were working he suddenly couldn't hear me.

OP posts:
SilenceInside · 10/11/2026 18:04

It could be that in the live video call your computer switched microphones/audio input. If it happens again I would check what microphone input zoom is using and change it if necessary.