Rules around banning?

[TheUnworthy]

Feeling a little nervous after the recent thread that went 'poof' and reports of people being banned and not knowing why/not having any deleted posts beforehand.

Is there a three strike rule? No strikes?

This is all very confusing

Blimey. There do seem to be more suspensions flying around

Oh no what's happened to wannabe

Wannabe has never been on my radar as a trouble maker either [odd]

Spoken to wannabe.

Well you made the wrong decision there didn't you MNHQ? Even by your own criteria.

I barely post on MN these days as the disabilism has become so bad & to be frank I have enough battles in my daily life with agencies who are somewhat disingenuous in their approach to disability that I CBA to tackle it here (esp without MNHQ support - they seem to support it in the name of free speech). If you start banning posters like wannabe then 'barely' will become never as MN will become the nasty version of Netmums.

:waits to be banned for criticising HQ:

I was banned and received no warning email
In fact i was told Inhad received several warning emails over several months
I had received none
Not one
Nadda
I made one comment on a thread that I had no idea had turned into a bunfight that was completely misintepreted on a bank holiday weekend and that was it
It took over a week to sort and Inc personally cant say HQ were helpful
Until one HQ'er who sadly now has left listened, looked into it and had the decency to apologise and sort.
I am wary of even posting this as I wonder if my "card will be marked" but these days I lurk and post now and again mainly on c25k
Wannabe is the least gf poster I can think of and when I see the trolls and gf's allowed to post with seeming impunity then it does make me wonder

There are a lot of posters who post here for mh support. I can only imagine what the customary "make them stew" week would be like for them.

And of course here come the posts of "well it's not mnhq's job to be mh support, it's not their fault, blah blah blah".....

I have a suggestion MNHQ - sometimes your site can be a bit glitchy and an inability to login doesn't necessarily signify a ban.

Could you get tech (sorry tech!) to add something to the login page, so that when a banned user fails to login it pops up with something like "This account has been banned (or suspended). Please feel free to contact MNHQ to discuss this: [email protected]"

This could be fully automated so no more work for the team, and would mean that if a user had been banned (or suspended) they would know definitively, and would know who to contact to discuss how long/ what for etc?

I agree jimjams 're the anti disabled language and attitude generally
Wannabe dropped her drawers in a b&m stores

I think it's clear if someone posts prolifically and for a considerable period of time then they're probably finding the site quite an essential source of support and interaction. I think it's pretty unpleasant to just suddenly withdraw that with no word.

Nah owl - wannabe called someone out for dropping their drawers is a b&m store. BAN HER. And you and me and all of us!

We've just had one of those stores open up near us btw. I haven't explored it yet. I shall remain fully clothed while doing so.

Well exactly, msgame

Take loads of money to b&m devilish. It's full of non essential random must haves like Poundland

I think it's clear if someone posts prolifically and for a considerable period of time then they're probably finding the site quite an essential source of support and interaction. I think it's pretty unpleasant to just suddenly withdraw that with no word.

This is what i find sickening, absolutely sickening. MNHQ happily cut of support of someone who has posted everyday for years without and kind of communication with them.
There are so many people who use this site because they are lonely, or are unable to meet people / get out for various reason.
I worry so much that cutting that off will lead to people in need doing very dangerous things to themselves. It's so risky.

Now now, ghost, don't complain too much or you'll induce the "if you don't like it, off you fuck" responses again.

Or maybe just be banned?

I actually think MNHQ should maybe bloody talk to wannabe as well.

I saw an ad for it beyond and was agog at the randomness of the stock!

Thanks for replying, MNHQ. I still think it would be better to email after a Banning even if it is an automated message. Seems more polite , somehow, politeness being the ethos driving the calls for a more pleasant MN.
As I said on the other thread that is merely a Suggestion, not a Demand.

And wannaBe, I really hope you come back

Still no reply mnhq. To either my email or the poster in question

I agree with ItsAllGoingToBeFine.

Firstly, there should be a consistent set number of warnings when people are sailing too close to the wind. Then if they cross the line something like the following could work:

Adding a divert to a page when they try to log in with either -

1)If it's for a dodgy comment and the person needs to be reviewed:
Your account has been suspended while we review it. If you have any queries then contact.....
This then should be reviewed within a stated, consistent and suitable time frame (2 working days?)

2)If it's for spam or something so so so outrageous, then:
We have removed your account for infringing site rules. If you wish to appeal then please contact....

Because just banning people without any word or reason could frankly drive some people over the edge and while mn aren't responsible for people's mental health, it's really not nice for them to end up being a direct contributor to their stresses, especially when people may have snapped and said something because they are already struggling.

The please contact us email address should not be the general contactus page, because it can feel like you are emailing into a black hole when mn get very busy. It also minimises acknowledgment that something potentially upsetting and big has been applied to a person. It should be a separate email address.

It would be much better for both users and mn I think if a consistent framework were applied.

Have the op of the other thread, wannabe and mf all been banned over the weekend? Or was it before that? (I realise op of the previous thread is not currently with us to answer, but wondered if someone who knew who she was knew?)

Oh and with regards to warnings there is no time limit
And its 3 strikes and your out policy.
So even if you receive warnings months or even years apart they are held against you
if you -ever even receive your warning--

Agree with oybbk

When I was banned I had to make new registration, post a thread and report my thread to get an answer as MNHQ didn't reply to my email.

What I'd said was so mild I didn't even realised I'd been banned.

Eventually I had an apology from MNHQ and was reinstated, but it wasn't very nice. It took AGES and lots off effort to get a reply, just to the question 'am I banned?'

It's a crappy feeling just being booted without a word and a system which definitely could be improved.

I haven't bothered posting much since.