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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Was I right to complain and would you be worried?

189 replies

Wooorid · 20/04/2026 20:56

Just had a delivery driver from Dominos unable
to find our house (village but not the easiest to find, though Amazon manages fine!). They called my phone and were clearly stressed,
I could see them going back and forth every few minutes while on the phone but because of how far we are from the main road I couldn’t go out (dc at home). He started raising his voice saying ‘im on ‘green’ lane!’ Almost angry over and over.

I felt really intimidated. He didn’t say anything to make me feel like that it was just the tone and then general way the conversation was. He must have then realised where it was and hung up, then absolutely raced down our drive, I thought he was going to hit the house. When I opened the door he pushed the pizza to me and didn’t say a word then drove off again reversing at high speed. I was on the phone to the dominos place literally at the time he arrived as they had called me to say their driver couldn’t find where we are. She could tell I was shocked when he turned up and was probing to ask if I was ok, I said I was quite shocked and wasn’t really sure what had just happened and that their are kids often playing and his speed in particular really scared me.

She said she would feed it back to him (no pun intended). I then said I didn’t want her to do that and didn’t want a fuss made as I was worried he would come back and do something awful to us. I have anxiety. Anyway she said she had a duty to feed it back to him and she apologised, she was very nice.

I feel really shaken up. For context I am often alone at home with small small children as DH often late at work and we are down a dark ish lane by the village. I am probably overthinking but I feel terrible for even admitting what he had done as he was obviously having a shit night and on next to no pay and no I am also worried I’ve unintentionally riled him up. I ordered food in as I was stressed with work and now this has just made me more stressed!

OP posts:
RawBloomers · 20/04/2026 21:58

Wooorid · 20/04/2026 21:01

@Blimms it’s not unheard of though!

When did you last hear of this happening, OP?

BewareoftheLambs · 20/04/2026 21:59

I think you sound a bit over dramatic here.

MasterBeth · 20/04/2026 22:04

Your anxiety is making you overthink this.

Delivery drivers can't find where they are delivering to all the time. They aren't paid a lot and need to hurry. They don't take revenge on places that are difficult to find. He will have forgotten it already.

Dearover · 20/04/2026 22:12

The driver is allowed to sound frustrated, as you were wasting his time & not helping him, despite knowing your house is hard to find. The person answering the phone at the branch was probably rolling their eyes too. Five minutes later they would both have been doing the same at another customer who had asked for ketchup but had been given a garlic & herb dip by mistake.

It really isn't that deep, as my DD would say.

OnTheBoardwalk · 20/04/2026 22:20

Wooorid · 20/04/2026 21:53

@OnTheBoardwalk because two under 3 at home can’t wander down the road and leave them

If he was in you eye line every few mins how much effort and time would if have taken to say look left im walking towards you and waving?

ChickenBananaBanana · 20/04/2026 22:20

He works for dominos not the mafia I think you'll be safe from retaliation

TheBroonOneAndTheWhiteOne · 20/04/2026 22:24

ChickenBananaBanana · 20/04/2026 22:20

He works for dominos not the mafia I think you'll be safe from retaliation

Grin
tryandbepositive · 20/04/2026 22:29

What an over reaction.

Withthe2Ls · 20/04/2026 22:32

😂😂😂. Stop it, poor guy had a stressful delivery and is now getting accused of all sorts on a mumsnet thread. The details on this are super outing so hope he sees it and has a good giggle. Maybe get frozen pizza in for the nights you are alone

SD1978 · 20/04/2026 23:03

i don’t think he’s planning to come back and ‘get’ you- you don’t hear of that sort of thing happening at all. Whilst his attitude may have been (was) poor- you also seem to be catastrophising a situation which really doesn’t need to be. Your children wouldn’t be playing in the driveway in the dark with a pizza order enroute, the shop will talk to him about not being frustrated/ short with customers and everyone will move on with their day.

Reasonstobelieve · 20/04/2026 23:15

Despite his tone etc I think I would have apologised profusely in an attempt to calm him down then make sure I didnt order another pizza delivery for quite a while.

I don't think there will be any repercussions so probably best to forget about it.

If the whole event is giving you anxiety you could phone the branch again & let them know you reacted due to feeling exhausted with work & children & to let the the delivery guy know you appreciate him making the delivery despite the stress of trying to find the property.

JMSA · 20/04/2026 23:58

Gently OP, don’t be a wimp. It’ll be fine. I do think you could have stepped out of the house and waved him over, just to make his life a bit easier.

slashlover · Yesterday 00:24

Wooorid · 20/04/2026 21:53

@OnTheBoardwalk because two under 3 at home can’t wander down the road and leave them

Could you not have said "you've just passed it, I'm on the left" one of the times you saw him going back and forth?

LiviaDrusillaAugusta · Yesterday 00:29

Could you not have used What 3 Words to direct him?

I agree it sounds like you are spiralling but why would he come back and cause trouble for you? He was stressed, he possibly had other deliveries to make in a set period of time.

I used to live somewhere which wasn’t remote but the address was one road but the location was actually on the road behind (converted into flats) (before the invention of What 3 Words) and had to accept I couldn’t have deliveries.

Hohumitsreallyallthereis · Yesterday 00:32

You sound a bit useless! Grab the kids who are awake and walk down the drive to help him out!

He was rude, not aggressive. God knows what you said to the other employee for her to ask if you are ok.

Random321 · Yesterday 01:06

He sounds like a guy who is very frustrated by loss of time efficiency.

If he was going to attack you, he would have done it there and then to prevent further time loss and it was also when he was most annoyed!

It was unpleasant encounter but you are getting anxiety take over and are overreacting significantly.

PollyBell · Yesterday 01:12

I would have thoguth bit odd and rude and no more about it, anything can be anything you want it to be if you choose it to be

Peronally if I felt this intense over it I would be seeking help for that mindset

stopthemud · Yesterday 02:32

I suggest you keep away from ordering foid to your house. You can't manage, you literally saw the lost driver driving around, could you not have helped him, flash a torch or something. Even directed him. I wouldnt be suprised if the pizza place you used are too busy to go anywhere near you, you sound a waste of time. How much did you tip?

PigletJohn · Yesterday 03:07

A lot of people cant be bothered to put up a plate saying "Rose Cottage" or "27 Acacia Lane."

They only see delivery drivers who have managed to find it, and are oblivious to the difficulty.

So ambulances and delivery drivers look at bins. People mark them because it's the homeowner who is inconvenienced when a bin is misplaced or stolen.

Get a sign.

MyLittleNest · Yesterday 03:32

He shouldn't have sped down down the driveway for sure, but everything else you say is a complete overreaction.

KeyboardCat · Yesterday 03:38

It's clear there are a lot of people here who don't have anxiety or understand that logic doesn't always penetrate it. OP, I also have anxiety (severe enough to be counted as a disability) and once you spiral, it doesn't matter how much you tell yourself it's just those horrible chemicals rushing around your brain - it's a horrible feeling.

Has this happened with other delivery services? I know you mentioned amazon is OK. I would suggest investing in a ring doorbell for peace of mind. I have one and I find it makes me feel a bit more secure and very handy to see who's at the door (often to avoid chuggers and the like!)

PollyBell · Yesterday 03:41

KeyboardCat · Yesterday 03:38

It's clear there are a lot of people here who don't have anxiety or understand that logic doesn't always penetrate it. OP, I also have anxiety (severe enough to be counted as a disability) and once you spiral, it doesn't matter how much you tell yourself it's just those horrible chemicals rushing around your brain - it's a horrible feeling.

Has this happened with other delivery services? I know you mentioned amazon is OK. I would suggest investing in a ring doorbell for peace of mind. I have one and I find it makes me feel a bit more secure and very handy to see who's at the door (often to avoid chuggers and the like!)

People can blame anxiety or what other mental health issues all they like, that may explain how they feel but to complain when someone is not doing anything wrong crosses a line

ktopfwcv · Yesterday 03:44

Sorry you're getting such shitty comments.

YANBU at all. That was aggressive and I can see how a lone woman could feel intimidated.

He won't come back, it's not worth it but hopefully he will learn.

Hope you're ok

LBFseBrom · Yesterday 03:45

ToKittyornottoKitty · 20/04/2026 21:01

Suggesting you think he may come back and do something awful to you suggests you think that!

Yes it does.

He was just behind with the delivery because it took him a long time to find you but he didn't really do anything wrong or to warrant your reaction.

PollyBell · Yesterday 03:51

ktopfwcv · Yesterday 03:44

Sorry you're getting such shitty comments.

YANBU at all. That was aggressive and I can see how a lone woman could feel intimidated.

He won't come back, it's not worth it but hopefully he will learn.

Hope you're ok

Learn what? just because a women works themseves up and chooses to decide a man is a danger does not mean they are, he does not need to learn anything

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