Was I right to complain and would you be worried?

[Wooorid]

Just had a delivery driver from Dominos unable
to find our house (village but not the easiest to find, though Amazon manages fine!). They called my phone and were clearly stressed,
I could see them going back and forth every few minutes while on the phone but because of how far we are from the main road I couldn’t go out (dc at home). He started raising his voice saying ‘im on ‘green’ lane!’ Almost angry over and over.

I felt really intimidated. He didn’t say anything to make me feel like that it was just the tone and then general way the conversation was. He must have then realised where it was and hung up, then absolutely raced down our drive, I thought he was going to hit the house. When I opened the door he pushed the pizza to me and didn’t say a word then drove off again reversing at high speed. I was on the phone to the dominos place literally at the time he arrived as they had called me to say their driver couldn’t find where we are. She could tell I was shocked when he turned up and was probing to ask if I was ok, I said I was quite shocked and wasn’t really sure what had just happened and that their are kids often playing and his speed in particular really scared me.

She said she would feed it back to him (no pun intended). I then said I didn’t want her to do that and didn’t want a fuss made as I was worried he would come back and do something awful to us. I have anxiety. Anyway she said she had a duty to feed it back to him and she apologised, she was very nice.

I feel really shaken up. For context I am often alone at home with small small children as DH often late at work and we are down a dark ish lane by the village. I am probably overthinking but I feel terrible for even admitting what he had done as he was obviously having a shit night and on next to no pay and no I am also worried I’ve unintentionally riled him up. I ordered food in as I was stressed with work and now this has just made me more stressed!

He was probably just really stressed he couldn't find your house. You were stressed because he couldn't find you. Probably a big misunderstanding.

All the houses in our lane are named not numbered, so I always put "Look for the tall trees/white wall/lamp" in the comments box. Not sure if it helps the drivers, but pizza is usually hot when it arrives 😄

Again - WHAT THREE WORDS is your friend in these situations

This! If you can over react to the extent you have how can you not see its the same for him. He was stressed finding your house and drove fast because it was getting cold/hecwas running late. You've made a mountain out of a molehill here, let it go and move on

I mean shouting down the phone at a customer and driving at dangerous speeds both absolutely count as doing something wrong. And it’s not like she went out of her way to complain, the restaurant phoned her as it was happening.

I do think OP is blowing it somewhat out of proportion though but that can be easy to do when you’re already stressed.

Also in my area at least, what3words is useless because very few delivery drivers use it.

Fuss about nothing

I always give very precise delivery instructions when I order, which honestly doesn't help if I get a Brazilian driver who doesn't speak English, luckily I speak Brazilian Portuguese, I've been known to go up the steps in my slippers and pyjamas and yell "down here!" in Portuguese before.

Reminds me of the time I put a house plant I had too many of up on a local freecycle
site and a woman said she was interested, organised when to pick it up etc and then emailed to say she was too scared ot get it because I cold be faking my identity and luring her to her death. We’d organised that I’d leave the a medium sized prayer plant by the gate on the road. I still have it.

If he couldn't find your house the first time I doubt he'll find it again. Also pretty sure that he's not looking to hunt you down for retribution so....

I think if pizzas don't reach customers in a certain time they can get them for free and wouldn't be surprised if the drivers are then penalised so he was probably panicking about missing a deadline for you and next customer(s). He will be doing multiple drops a night and it is horrible stressful poorly paid work with few tips.

I very much doubt that a very busy delivery driver will have the drive and lack of integrity to come and do harm to you because you happened to say he was a bit rude when running late.

... though I don't get why you would be feeding over processed nutritionally bereft over salted gak like dominos to under threes...

What out of a million interactions, how many end badly? It’s so unlikely that you are wasting your energy and life worrying about nothing. Worry when something happens, then deal with what is real.

The first sensible thing on here.

Worrying that he might come back and 'do something' because you gave him a bad review is the same as calling him a bad person.

He was probably just stressed because they're supposed to make deliveries within a certain time frame. He was possibly running late due to not being able to find you.

Where did she say the pizza was for toddlers to eat?

Even in OP's description where she is determined to paint the delivery driver in the worst possible light I can't see anything that he actually did wrong. She said he sounded "almost angry" - he was on a street trying to make himself heard and was stressed about not finding the house. He drove to the house at speed and drove away quickly - doubtless because he was late with the food and late for the next job. The rest is all imagination.

And yes, I also suffer from anxiety, and realise how easy it is to spiral, but I also know you need to take breaths and work out what is real. And certainly the idea that the delivery driver will come back and do something awful is not likely.

Well I absolutely hate the fact that anyone is such in a rush to have to to drive at excessive speed and drive dangerously, the sad and dangerous world we live in.

This guy was clearly stressed to find your house, most likely doesn't have English as first language, mannerisms of own culture, did his job and had to get to next one, with obligatory feedback of punctuality.

Yes it may have seemed a bit rude and rushed, that's because the job of delivery is to just that within a supervised timescale. Parcels delivered, before you've got to the door photo and gone.

Sadly such is modern life, especially when on minimum wage, too much rushing.

She'd clearly been reading too much r/nosleep! 🤣

I think you need to get help for your anxiety as this is unhinged

I think this. The speeding is not on, but doesn’t mean he was actually going to hit anything. My dh is much better at judging angles in the car and I often think he’s going to hit something when in the passenger seat. He never has in 20 years.
He was stressed. you’ve said something to the lady. Forget about it!

Actually I don't think you did over react. Any male shouting down the phone at an unknown female is being an arse, and then driving like that is a really juvenile thing to do.

It's not your fault he couldn't follow a map properly or that he's an arsehole driver, they're both on him. And whether they are paid properly or not is not in my power to change other than to leave a tip when they don't shout or drive like a fool.

I don't think it is fair that people are putting the responsibility on OP. I've had jobs that involve finding people's houses, before satnavs were common or as up to date as there are now. There's no way I would have held the client responsible if I wasn't competent at finding their homes. Sometimes I wasn't, once due to my inability to find a street that wasn't on the satnav yet, and twice due to admin errors. I'd phone and apologise that I was late and describe where I was and they'd direct me to the right place. I wouldn't drive aggressively or shout. If my job is to go to a house, finding it is part of that.
I now live in a house that's hard to find. I have a spiel to help but I don't feel responsible for giving more than address and postcode, I do it to stop them inevitably being late!
The driver should definately have spoken politely to the OP, she gave the correct address..

You couldn’t nip outside for literally 10 seconds to grab a pizza? You stood and watched him getting increasingly more stressed and you thought the best thing to do was just watch? I think this goes deeper. You sound very anxious.

Your house is hard to find. He was probably under pressure from his employers to deliver more than is possible, and probably also stressed because he was probably worried you would complain.

He was a stressed human under pressure from you & the company being paid a very low wage.

YABU. You're not the victim here.