Was I right to complain and would you be worried?

[Wooorid]

Just had a delivery driver from Dominos unable
to find our house (village but not the easiest to find, though Amazon manages fine!). They called my phone and were clearly stressed,
I could see them going back and forth every few minutes while on the phone but because of how far we are from the main road I couldn’t go out (dc at home). He started raising his voice saying ‘im on ‘green’ lane!’ Almost angry over and over.

I felt really intimidated. He didn’t say anything to make me feel like that it was just the tone and then general way the conversation was. He must have then realised where it was and hung up, then absolutely raced down our drive, I thought he was going to hit the house. When I opened the door he pushed the pizza to me and didn’t say a word then drove off again reversing at high speed. I was on the phone to the dominos place literally at the time he arrived as they had called me to say their driver couldn’t find where we are. She could tell I was shocked when he turned up and was probing to ask if I was ok, I said I was quite shocked and wasn’t really sure what had just happened and that their are kids often playing and his speed in particular really scared me.

She said she would feed it back to him (no pun intended). I then said I didn’t want her to do that and didn’t want a fuss made as I was worried he would come back and do something awful to us. I have anxiety. Anyway she said she had a duty to feed it back to him and she apologised, she was very nice.

I feel really shaken up. For context I am often alone at home with small small children as DH often late at work and we are down a dark ish lane by the village. I am probably overthinking but I feel terrible for even admitting what he had done as he was obviously having a shit night and on next to no pay and no I am also worried I’ve unintentionally riled him up. I ordered food in as I was stressed with work and now this has just made me more stressed!

He wont care, I work in retail and we've all had a complaint at some point from someone overreacting.

You are likely over exaggerating his speed, you sound like a proper nervous nelly with everything so I’m guessing you drive like a 90 year old and think anyone going over 30 is speeding 😏
Im not sure why she would “probe” you wanting to know if you’re ok, sounds like you just outright complained to her. If you saw him pass every few minutes he was clearly there a while searching for your house, he wasn’t shouting at you that whole time, you’re claiming you give good direction, clearly not if he was driving up and down past the house every few minutes!! It wasn’t dark so you could have carried one child and held the others hand and quickly run down the laneway when you saw he was getting nowhere with your directions. Now you have it in your over excessive imagination that he’s going to come back and murder you in your sleep or something fgs 😂 Maybe focus more on getting yourself therapy to figure out why you’re such a wuss and over exasperate minor situations rather than posting about some poor lad who you’ve possibly just got fired!!!
Also the point someone made about an ambulance being able to find your house is a great point, just because the regular few Amazon drivers find it ok doesn’t mean a once off ambulance service would!! Get a sign with your post code put up at the end of your laneway and another outside your gate to save all this unnecessary hassle again, especially for the poor unfortunates having to hunt down your house!

Am wondering if there’s people who think they are purchasing a service they like Mrs Bucket— as lady of the house, think everyone should be subservient to them?

Where have you head of that?

Yes you did. You said you were worried he would come back and do something awful to you.
That's pretty much the definition of a bad person. And unnecessarily dramatic on your part.

You gave that impression. Worried about being alone with small children in a dark lane.
Dont worry.i he was stressed and the whole siruatiin escalated.

Pizza = Italian = Mafia

Makes sense to me 😂

OP besides your hyperbolic language and complete overreaction you really do seem to want to play the victim.

This is maybe one of the craziest things to be intimidated about, anxious about and to think he may retaliate. Your reaction is actually worrying.

Without wanting to make light of your anxiety as someone who suffers with it too. I find it really helpful to take a breath and say is this my anxiety talking or is it actually how I feel? You don’t live in Gotham City no one is planning to take you and your children out over a cold pizza complaint, no one is firing him for not finding the house. Chill and work on better descriptions of how to find your house. I live halfway up a fell with a road closure. It’s crap and people bitch about it constantly but we just have to manage as best we can.

You have anxiety so dealing with a stranger's stress and anger will be a difficult experience for you. He should have handled the situation better. Hopefully he'll learn from the experience and deal with a similar situation more productively in the future. Or he won't. In which case he'll run the risk of losing his job.
None of this is your responsibility.
Try not to dwell on 'what ifs'. Easier said than done, I know.
I read a quote recently that I try to grasp onto if I'm spiralling ...
'Worrying is like a rocking horse. Gives you something to do, but you won’t get anywhere.'
Please ignore the myriad of unhelpful comments here. People have a propensity to pile on when they smell vulnerability. Best to not to feed the beast by responding. 💐

I think it would’ve been perfectly fine to leave your kids in bed while you stood on the driveway waving at a man driving past. And are neighbourhood kids really playing on the lane at 9pm in the dark? If this guy is annoyed at getting told off because he was stressed, he has no incentive to do some sort of revenge against you and lose his job. People try to scam fast food places all the time, the dominos woman was on the phone to you at the time so presumably heard him being angry firsthand

Find out the What Three Words for your house and text that to delivery drivers.

You order a delivery and tben decide delivery drivers are intimidating to you?
You are a fruitcake, op!!

YANBU. A man yelling at me and racing up my drive would scare me too. What is wrong with people that they think this is ok and are telling you you are unreasonable? Ffs.
don’t let anyone gaslight you into thinking you’re wrong and should accept being yelled at.

Complained to his manager then worried the driver will retaliate because she complained to the manager...

He didn't yell at her. Even OP can only stretch his tone of voice to being "almost angry". I'm sure she would have said if he was yelling at her.

The tone of your message is awful, you imply hes on a low salary therefor below you, you imply because hes male he will come back and attack you, and heaven forbid hes a coloured gentleman because i sense a tad of racism too, and looking down your nose at him...buy your own pizza and cook your own dam pizza, i cant imagine anyone standing in the road watching someone drive up down but not wave him down

You were scared of an angry man, thats not a strange reaction

Came here to say this. I live somewhere hard to find as well. Also give clues (if you didn't) such as 'opposite the post box'.

I've just passed that quote on to so many people, and posted it in the "good vibes" channel of a Discord server I'm in. It's a great quote.

FFS OP.

YABU, very much so.

😂

I’m sorry you had that experience and as a fellow anxiety sufferer and queen of catasrophising I empathise with you.

Maybe try to ground yourself and challenge your unhelpful thought pattern.

He was rude and his driving wasn’t safe - that’s a very reasonable complaint to raise.
He is working, presumably because he needs his job - he’s not likely to be delivering pizza for the love of it. Therefore he won’t risk losing his job by taking retribution against a disgruntled customer.

His manager will just ask him to be more careful - which again is perfectly reasonable and highly unlikely to provoke a mad rampage.

Despite what we read and see in the news, most people are just normal people trying to go about their day - paying their bills and looking after their family. Him being grumpy and frustrated doesn’t automatically make him dangerous.

Get a ring doorbell or CCTV to help you feel more secure.

Fgs! Really? He was probably at the top of his stress levels, not only delivering to you, but had other customers. He knew if he was trying to find your house for a long period, all the food deliveries would be cooling down, meaning many customers complaining. If you could see him driving up and down you could have gone our to flag him down. Dear me, life is tough

I am with the delivery driver
I am a community nurse and work in rural areas
Most families let us know how to find their properties
Maybe "amazon have No trouble finding it" us because they've been to your house before so the drivers may have notes from previous drivers on how to find (we have this In community nursing )
It is stressful when I have a list of calls.. phone is blowing up.
Someone is on my bumper.
And time is ticking on
And then to recieve negative feedback... I'd be pretty ticked off...
You need to make your property easier to find
The ambulance service struggle with this too.. so could be critical

You do know that fairly often, Amazon will deploy the same driver to cover the same areas? I have had the same Amazon delivery driver for 3 years bar the very odd occasion. My house is notoriously hard to find but he only had to find it once and then he know so it's not a surprise that Amazon find it easily. Relax, he isnt going to do anything terrible to you and your family because you said he drove too fast.

Domino's deliverers are notoriously lazy. I used live in a small block of flats. The postal address and pedestrian access was on one road and the carpets was on a different one. The amount of times I had to take them by the arm and drag them to my door saying 'this is where you need to be." Now I live in a house with a huge number painted on the wall and they still struggle. I have to write 'DO NOT CALL ME!' on the delivery notes. I have heard every cock and bull excuse: gate is locked- no, its not, we only lock the gate before we go to bed. Scared of dog - we don't have a dog, we have never had a dog. Email them. I had to do that once after the usual 'can't find you' call, I had to go out in torrential rain, I found he hadn't even bothered to get out of his car and handed my pizza through the window. I got an apologetic email and voucher for a free pizza.