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Feminism: Sex and gender discussions

M&S Colchester claim mixed changing is ‘completely safe’ for women.

460 replies

PeachOctopus · 27/05/2026 12:31

How is it that M&S can continue to flaunt the high court ruling and do not offer single sex changing rooms?

Abouterf in this video confronts the store manager and is fobbed off and told that it’s head offices policy:

Colchester @marksandspencer I asked where the women’s changing room was to try on swimwear. Manager Andrew (he/ his /him) says gender neutral changing areas are “completely safe” for women and girls. For asking him this question, he told me to leave the store.

Abouterf x account

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KnottyAuty · 30/05/2026 11:31

TrufflePigs · 30/05/2026 09:45

Would you feel safe with someone pointing a camera at you asking you to contradict your employers policies? Knowing that if you don’t comply they are going to post the video it to an audience who are ready willing and able to dox you?

I agree the staff member should have asked her to stop filming. I agree that filming is a guerllia tactic and not “nice” but she’s not obliged to be nice. I wouldn’t like it but she’s committing no offence - unlike M&S/this employee

She also wasn’t asking him to go against policy - he could say it’s M&S policy and I hear what you’re saying etc but all our CRs are trans inclusive or mixed sex or whatever they call them. Youll need to write in to HQ and tell her how.

He doesn’t have to express any personal belief or judgment- but unfortunately he did express his belief and asked her to leave the shop.

(ETA - he could even say look I agree with the shop policy and we will have to agree to disagree etc.)

But thats a digression- I was asking about your statement - you said “I fear how far it’s going to go”?

You implied there some fear of action beyond filming? Or future unlawful/illegal action by the customer? What were you referring to?

ScribblingPixie · 30/05/2026 10:44

TrufflePigs · 30/05/2026 09:45

Would you feel safe with someone pointing a camera at you asking you to contradict your employers policies? Knowing that if you don’t comply they are going to post the video it to an audience who are ready willing and able to dox you?

He was wearing a pronoun badge by choice so I think it's a fair assumption that he has no problem with their changing room policy.

KilkennyCats · 30/05/2026 10:16

Safe 🙄

TrufflePigs · 30/05/2026 09:45

KnottyAuty · 30/05/2026 09:39

What action do you fear exactly?

Would you feel safe with someone pointing a camera at you asking you to contradict your employers policies? Knowing that if you don’t comply they are going to post the video it to an audience who are ready willing and able to dox you?

hypnovic · 30/05/2026 09:41

Oh your video went viral ive seen it

KnottyAuty · 30/05/2026 09:39

TrufflePigs · 30/05/2026 09:38

I agree. The only victim here is retail staff.

I fear how far it’s going to go.

What action do you fear exactly?

TrufflePigs · 30/05/2026 09:38

thedramaQueen · 30/05/2026 08:08

Getting evidence for the police or to prove a beach of the law is one thing. This is NOT what has gone on here. This retail worker has been publicly humiliated and shamed and it should be illegal.

Hopefully one of the outcomes of this is it highlights the abuse of staff in retail and make filming like this illegal.

Edited

I agree. The only victim here is retail staff.

I fear how far it’s going to go.

KnottyAuty · 30/05/2026 09:36

thedramaQueen · 30/05/2026 08:08

Getting evidence for the police or to prove a beach of the law is one thing. This is NOT what has gone on here. This retail worker has been publicly humiliated and shamed and it should be illegal.

Hopefully one of the outcomes of this is it highlights the abuse of staff in retail and make filming like this illegal.

Edited

None of this is illegal.

The M&S shop staffer was unlawfully discriminating on the basis of sex - indirect discrimination due to lack of provision of a single sex changing room for swimwear

The customer was filming on private property and could have been asked to stop. She might have if asked but we will never know because the staff member instead decided to ask her to leave the shop due to her unpalatable (but lawful/protected) beliefs. Thats now unlawful direct discrimination on the basis of belief.

You have a problem with the customer’s manners and seem to think that’s the bigger problem with this story; that she shouldn’t be allowed to protest like this. your opinion is fine and some will agree with you but I don’t like it when women are shut down for being shrill. It’s sexist even if you are perhaps struggling to recognise that in yourself.

However the law already prevents filming for privacy reasons on private property. So Youve nothing to fear if it happens to you or someone you know. Simply ask them politely to stop! And if they don’t abide with the rules about filming then call security. But in the public realm you have no rights to prevent filming unless it’s to be monetised

Back to the matter in hand - I think that M&S shouldn’t have this changing room policy which has been hidden from customers. Because they chose stealth rather than polling customers theyve left their staff members vulnerable to this sort of stunt. Regular complaints dont work amd haven’t for years. It’s maybe not what I would do but it’s been very effective and I won’t criticise a woman for standing up for her rights in a legal way - assertive but not aggressive - against blatant sex discrimination.

To put it another way - What other way could this customer get evidence of M&S policy and how it manifests other than getting video?

thedramaQueen · 30/05/2026 08:08

KnottyAuty · 30/05/2026 07:42

Exactly this.

M&S are indirectly discriminating against women by having a policy where changing rooms are mixed sex.

This employee on camera is the evidence of that policy.

The man walks off dismissing her reasonable request. She is then asked to leave the shop for asking for a single sex space which they won’t offer her. He tries to imply it’s because she’s been aggressive or raised her voice but she only increases her volume because he walks off instead of finishing the discussion in a polite way.

All this is because both M&S and this staff member believe that it’s OK to discriminate against women.

Unfortunately for them - it’s not ok.

And the PP on this thread who seem to think that the woman is the unreasonable party here need to give their head a wobble. Recording discrimination on film is completely fine imo

The woman filming should make a small claims court application against them. Sex Matters has a guide on how to write the pre action letters etc

And so should lots of other customers - if they won’t listen to all the reasonable complaints perhaps they’ll listen when it starts costing them time and money?

Getting evidence for the police or to prove a beach of the law is one thing. This is NOT what has gone on here. This retail worker has been publicly humiliated and shamed and it should be illegal.

Hopefully one of the outcomes of this is it highlights the abuse of staff in retail and make filming like this illegal.

KnottyAuty · 30/05/2026 07:42

Rhaidimiddim · 29/05/2026 22:53

Sometimes you need proof of what a policy means IRL on an important issue such as this. In order to illustrate a problem for those who do the "there isn't a problem/nah, that would never happen" thing.

When you get that proof - well, this employee provides it. I'd feel,sorry for an employee who was sympathetic being exposed on SM like this, but this person? No, cos he is fully behind the GI policy and dismissive of the GC customer.

I'm surprised and sorry the DM hasn't picked this up.

Exactly this.

M&S are indirectly discriminating against women by having a policy where changing rooms are mixed sex.

This employee on camera is the evidence of that policy.

The man walks off dismissing her reasonable request. She is then asked to leave the shop for asking for a single sex space which they won’t offer her. He tries to imply it’s because she’s been aggressive or raised her voice but she only increases her volume because he walks off instead of finishing the discussion in a polite way.

All this is because both M&S and this staff member believe that it’s OK to discriminate against women.

Unfortunately for them - it’s not ok.

And the PP on this thread who seem to think that the woman is the unreasonable party here need to give their head a wobble. Recording discrimination on film is completely fine imo

The woman filming should make a small claims court application against them. Sex Matters has a guide on how to write the pre action letters etc

And so should lots of other customers - if they won’t listen to all the reasonable complaints perhaps they’ll listen when it starts costing them time and money?

Rhaidimiddim · 29/05/2026 22:53

KnottyAuty · 29/05/2026 12:16

Maybe. Maybe not.

Individuals have and still are keeping these discriminatory policies in place and demonising women who speak up.

Those individuals will have to put their money where their mouths are - and that might mean their beliefs being made public sometimes when they don’t expect that. Just like GC people have feared in the past.

The filming started part way through the conversation when the employee had already been recalcitrant. The filming started to record his poor attitude. He wasn’t being entrapped

The filmed employee clearly agreed with the policy - at no point did he say you make a good point or i sympathise. Or I can see your POV. He said leave the shop - which is difficult to interpret in any other way than: we don’t want your type as a customer.

On the other hand I agree that filming someone is an aggressive move - and maybe it’s not what I’d do, but I’m not going to criticise this women for having done it. What I would say is that the employee missed a trick. She isn’t entitled to film him on private property and as store staff he could call security. Only in the public realm i think you can be filmed and not expect privacy? So he could have asked her to stop filming and said that M&S might take a dim view of that material going online, especially if any monetisation is involved.

Instead he walked off and suggested she leave the store - it’s his reaction and he should own it. He’s been seen to abide by M&S policy and he may get a few comments on social media but he’s unlikely to face any death threats or lose his job like the person filming might?

Sometimes you need proof of what a policy means IRL on an important issue such as this. In order to illustrate a problem for those who do the "there isn't a problem/nah, that would never happen" thing.

When you get that proof - well, this employee provides it. I'd feel,sorry for an employee who was sympathetic being exposed on SM like this, but this person? No, cos he is fully behind the GI policy and dismissive of the GC customer.

I'm surprised and sorry the DM hasn't picked this up.

EvelynBeatrice · 29/05/2026 15:39

HootyMcBoobys · 29/05/2026 15:20

Speaking of toilets in particular, I was appalled that when visiting New York recently, that the public toilets (when you could find them) and even in massive tourist locations like famous museums and Central Park etc, actually had at least an inch gap down EACH side of the door frame. And I kid you not, the doors were more than a foot off the floor so you could see a lot of each person sitting there on the loo.
The kicker was the ones we went to that had GLASS doors. No I am not joking. You couldn't even rightly call it frosted glass. It was very very vaguely blurred, so much so that you could make eye contact with people at the sinks while you were there doing your business.
Which I didn't do as soon as I saw the set-up and could see other women sat with their garments round their ankles.

Absolutely mind boggling.

Give me a floor to ceiling fully enclosed lockable cubicle any day with doors that actually meet the frame.

I have experienced this in a mixed sex loo in Stockholm. Hideous.

Keeptoiletssafe · 29/05/2026 15:36

MyLuckyHelper · 29/05/2026 15:07

But then you'll have people saying you could slip a camera under the gap. Personally I'd rather be fully enclosed but it'll be subjective obviously.

And that’s why the Health and Safety Executive say only single sex toilets within a single sex environment can have door gaps.

Single sex spaces are safer by design. If you want to design-in crime you make it a place where no one can see.

Keeptoiletssafe · 29/05/2026 15:34

HootyMcBoobys · 29/05/2026 15:20

Speaking of toilets in particular, I was appalled that when visiting New York recently, that the public toilets (when you could find them) and even in massive tourist locations like famous museums and Central Park etc, actually had at least an inch gap down EACH side of the door frame. And I kid you not, the doors were more than a foot off the floor so you could see a lot of each person sitting there on the loo.
The kicker was the ones we went to that had GLASS doors. No I am not joking. You couldn't even rightly call it frosted glass. It was very very vaguely blurred, so much so that you could make eye contact with people at the sinks while you were there doing your business.
Which I didn't do as soon as I saw the set-up and could see other women sat with their garments round their ankles.

Absolutely mind boggling.

Give me a floor to ceiling fully enclosed lockable cubicle any day with doors that actually meet the frame.

Yep. They have up 30cm floor to door as well. If you get locked in you can slide out! I prefer our standard 15cm then the space above the door.

HootyMcBoobys · 29/05/2026 15:20

Speaking of toilets in particular, I was appalled that when visiting New York recently, that the public toilets (when you could find them) and even in massive tourist locations like famous museums and Central Park etc, actually had at least an inch gap down EACH side of the door frame. And I kid you not, the doors were more than a foot off the floor so you could see a lot of each person sitting there on the loo.
The kicker was the ones we went to that had GLASS doors. No I am not joking. You couldn't even rightly call it frosted glass. It was very very vaguely blurred, so much so that you could make eye contact with people at the sinks while you were there doing your business.
Which I didn't do as soon as I saw the set-up and could see other women sat with their garments round their ankles.

Absolutely mind boggling.

Give me a floor to ceiling fully enclosed lockable cubicle any day with doors that actually meet the frame.

MyLuckyHelper · 29/05/2026 15:07

ScribblingPixie · 29/05/2026 14:58

"I completely understand your point of view" goes a long way.

Perhaps he said that prior to the start of her filming - this definitely wasn't the beginning of the interaction and it's unlikely he started off frustrated when he's in his place of work.

MyLuckyHelper · 29/05/2026 15:07

Keeptoiletssafe · 29/05/2026 14:54

You can change the design to make it safer. You can have a 15cm floor to door gap so you can see how many people are in each cubicle and their proximity to each other from the outside. The slight decrease in privacy can even prevent crimes.

But then you'll have people saying you could slip a camera under the gap. Personally I'd rather be fully enclosed but it'll be subjective obviously.

ScribblingPixie · 29/05/2026 14:58

PollyNomial · 29/05/2026 13:48

There is nothing he can do himself except listen and invite her to complain to the people who make the policies, which he did.

That's not a reason to expose him to doxing by a barrister who should know far better or general ridicule, even if he were "extremely dismissive" (I don't think he was, even just in the edited clip shown which obviously didn't show the whole interaction)

People should be able to make relatively minor mistakes while doing their job and not have themselves destroyed on the internet for making them.

"I completely understand your point of view" goes a long way.

Keeptoiletssafe · 29/05/2026 14:54

LlynTegid · 29/05/2026 12:19

Even if you have the separate women and men's changing rooms, no company can say it is 100% completely safe, just safer. Boys being targeted by predatory men, for example.

You can change the design to make it safer. You can have a 15cm floor to door gap so you can see how many people are in each cubicle and their proximity to each other from the outside. The slight decrease in privacy can even prevent crimes.

PollyNomial · 29/05/2026 13:48

There is nothing he can do himself except listen and invite her to complain to the people who make the policies, which he did.

That's not a reason to expose him to doxing by a barrister who should know far better or general ridicule, even if he were "extremely dismissive" (I don't think he was, even just in the edited clip shown which obviously didn't show the whole interaction)

People should be able to make relatively minor mistakes while doing their job and not have themselves destroyed on the internet for making them.

TheKeatingFive · 29/05/2026 13:13

MyLuckyHelper · 29/05/2026 13:00

But the man being filmed didn't create the playing field, nor did he dictate who can play on it.

Neither did the woman filming.

But the employee played his own role here in being extremely dismissive of her concerns.

MyLuckyHelper · 29/05/2026 13:00

TheKeatingFive · 29/05/2026 12:52

I never said two wrongs made a right.

I'm saying we are playing on a drastucallyunegen playing field.

But the man being filmed didn't create the playing field, nor did he dictate who can play on it.

TheKeatingFive · 29/05/2026 12:52

thedramaQueen · 29/05/2026 12:31

As I've said a few times on here two wrongs don't make a right. You should be better than that if you want change.

I never said two wrongs made a right.

I'm saying we are playing on a drastucallyunegen playing field.

thedramaQueen · 29/05/2026 12:31

TheKeatingFive · 29/05/2026 11:59

I'm not sure there's much point in pulling the GC side up on 'shitty tactics' given the absolute avalanche of such tactics on the TRA side.

In an ideal world, no she shouldn't have done it like that, but we certainly aren't living in an ideal world. I don't have too much sympathy for this man, he was terrible dismissive towards women.

I hope M&S take note. Their staff shouldn't have to go to bat for such awful policies.

As I've said a few times on here two wrongs don't make a right. You should be better than that if you want change.

thedramaQueen · 29/05/2026 12:30

KnottyAuty · 29/05/2026 12:16

Maybe. Maybe not.

Individuals have and still are keeping these discriminatory policies in place and demonising women who speak up.

Those individuals will have to put their money where their mouths are - and that might mean their beliefs being made public sometimes when they don’t expect that. Just like GC people have feared in the past.

The filming started part way through the conversation when the employee had already been recalcitrant. The filming started to record his poor attitude. He wasn’t being entrapped

The filmed employee clearly agreed with the policy - at no point did he say you make a good point or i sympathise. Or I can see your POV. He said leave the shop - which is difficult to interpret in any other way than: we don’t want your type as a customer.

On the other hand I agree that filming someone is an aggressive move - and maybe it’s not what I’d do, but I’m not going to criticise this women for having done it. What I would say is that the employee missed a trick. She isn’t entitled to film him on private property and as store staff he could call security. Only in the public realm i think you can be filmed and not expect privacy? So he could have asked her to stop filming and said that M&S might take a dim view of that material going online, especially if any monetisation is involved.

Instead he walked off and suggested she leave the store - it’s his reaction and he should own it. He’s been seen to abide by M&S policy and he may get a few comments on social media but he’s unlikely to face any death threats or lose his job like the person filming might?

Ok what next murder in the name of the cause.

This kind of tactic is wrong. I would call it out whatever the cause it supposedly was trying to highlight.

You are part of the problem if you don't see this.

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