Despite all the "what do they mean by female" reservations, this does suggest that the tsunami of criticism following their creepy male member of staff approaching a 14 year old in the lingerie department might have landed?
We know certain senior staff at M & S have been over excited at the idea of men being allowed into the women's lingerie changing rooms while women and girls have bras fitted? Is it possible that the negative publicity along with the amount of time their staff are having to deal with predatory men exploiting access to women's changing rooms are finally being noticed?