Being 'put on the spot' changes the power balance.
If you've been waiting for months for an apppointment and then someone says 'are you ok with a male doctor', then you may well give a different answer than you would if you were asked the same question BEFORE you were put on the waiting list.
In consumer regulation we understand the principles of 'high pressure' sales tactics which include putting customers on the spot by saying 'if you don't buy it now, you'll lose the opportunity/won't get such a good deal' to try and pressure a sale then and there. We also understand issues like trying to make sales in situations where someone feels they have to say yes to avoid upsetting someone or feel unable to say no because the salesman is between them and the exit. We also understand concepts of why you shouldn't make high pressure sales pitches to vulnerable persons, especially when they are on their own.
Because we KNOW that people don't necessarily feel confident to assert themselves or to question things when they are put on the spot BECAUSE THEY FEEL PRESSURED.
Yet this known psychological effect seems to be totally forgotten in medicine.
Personally I really struggle as I automatically go into flight or fight and have trouble expressing myself - to a point where its problematic. Its eased by support and building up relationships.
I now have certain things written onto my notes to try and mitigate this.
The other key point is the lack of understanding of a lack of official comments; NHS Trusts are often under the misguided understanding that no complaints = no problem. It doesn't. You have to understand who complains and why, and also understand why people DON'T complain even when they might be unhappy and what barriers they might face to making complaints.
The really good example of all this, was Bounty sales in maternity wards - it broke a whole pile of issues over feeling pressured but also being unaware of it upsetting huge numbers of women who were complaining about their experience on MN but there were no official complaints. Upon doing so probing it became apparent most trusts were NOT centring the interests of women who'd just given birth not really being in a state to be approached in bed for sales and why being put on the spot was inappropriate and why they weren't complaining.
One of the biggest inhibitors is that women are conditioned to put up and shut up. They 'don't want to make a fuss'. They want to be nice and 'don't want to upset people'. Even if the issue is completely deserving of a complaint.
Keeping in mind how the top decision makers are policy makers in the NHS are male (even though the majority of the workforce is female), and not only that but high achieving, assertive males at that - it doesn't enter heads how women often don't feel they can say no, even when they want to. By the same token, women who work in healthcare are also so used to it, they often don't appreciate how women don't understand the system and their rights and don't know they CAN say no. Or just think they will get second class treatment for being difficult if they say no.
The process of consent and women feeling they have given consent freely needs to be better understand.
Remember the word yes, is not necessarily enough either. Consent is only valid if the yes is made whilst not under 'undue pressure'. And this is part of the ethical conduct policies of the NHS, GMC and various other applicable medical bodies in the UK.
Arguably, if you are in a situation where you feel threatened that if you don't consent to a transwoman you won't get treated because you will be labelled as transphobic, thats technically invalid consent because you've done so under undue pressure... Its not ok.
This lack of understanding of power imbalances, failure to consider things through the eyes of women, failure to understand the ethics of consent and an absence of complaints and how it disproportionally affects women causes its own issues - its definitely a contributing factor behind why we've had so many scandals particularly affecting maternity departments.
Its HUGE. And all this EDI stuff isn't touching on the practical stuff relating to this because its too busy telling women NOT to complain about men claiming they are biological female.