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Handyman - your opinions

16 replies

AwkwardTurtle2026 · Yesterday 21:38

A few days ago, I did a post on NextDoor asking for a local Handyman to do some jobs in my new flat.

The jobs were:

To fit curtains on both of my living room windows

To put four blinds up

To fit a shelf bracket in my kitchen

A Handyman got in touch, let’s just call him Steve, he gave me a price he would be happy with and we agreed.
I sent very clear photos of each window just so there would be no confusion.
After he had done my living room window, he said “ you didn’t tell me I needed to put up two curtain poles. I thought I was putting one up above both windows but we can discuss that later.” which made me feel a bit awkward.

Having gone back to my message now, I can see I said two curtains to be put up on two windows and photo, one longer curtain pole going right across two windows would look very odd to me and surely goes without saying there would be two poles for two windows 🤷🏻‍♀️

After a pretty shoddy job on on of the blinds where he broke the plastic on my bathroom blind at the top where he had drilled the screws in (he blamed my partner for pulling the blind down beyond maximum capacity, when you can see at the top there was shoddy drilling work and it was mismeasured, which cracked the blind bracket plastic)

He has also left two small piles of sawdust over my kitchen counter/ packets of food. Along with that, he tried to upsell me a lock he had in his pocket, saying that my current locks could be open in five seconds flat, I should be worried about who has copies of my door key (I have just moved into a council house) , which has made me feel really anxious. He kept bringing up again and again that I can avoid the callout charge if I let him install that lock and there, and I can trust him because he’s police checked.
Then before he left, he casually added on an extra £15 to the fee which I felt quite awkward about

My mum is pressuring me to message him and ask him to either refund £15, or come back and fix the bathroom blind (the second option is out of the question because he lives on the other side of London and I just don’t want to deal with bad tension)

I just wanted to know where people stand with Handyman jobs that you’re not satisfied with., because part of me wants to message him just expressing my disappointment, and possibly requesting the £15 back.

Handyman - your opinions
Handyman - your opinions
OP posts:
PineappleOnAStick · Yesterday 21:47

Presumably the £15 was for the extra time it took to put up a curtain pole he didn’t know about. Those windows are very close together so I don’t think it would look strange to have one pole.

I wouldn’t be thrilled about the sawdust. It’s hard to know what happened with the blind but overall I would not be impressed.

You should change the locks but that’s easy to do on your own.

Wantingachangeoflif3 · Yesterday 21:55

Very strange he was demanding to change your locks, like as if he had the other key and could get in anytime. What a creep.

If he was on the other side of London, how does that work on NEXTDOOR, I thought they had to be in very close proximity like within a few streets away from your own street.

I cant see he has done a shoddy job with the blinds and the saw dust is easily to clear/hoover up.... but I wouldn't want him back fixing the blinds anyway...you should have checked if he was recommended ir looked on favebook and posted on a local group, people often recommend xyz on there based on their own good experiences...

Let the 15 quid go, its not much in the grand scheme of things.

Take care 🌹

DecafCoffeeIsPointless · Yesterday 22:01

Your message implied one pole so I can undo why he's asked for more.

No idea on the bathroom blind.

The pile of sawdust is annoying but it happens.

Why did you pay him if you weren't happy?

You can now ask for a reduction. You're not happy with his work so chalk it up to experiience.

As for the locks. These do need changing.

AwkwardTurtle2026 · Yesterday 22:02

Yeah, £15 isn’t a lot in the grand scheme of things, what bugs me that I could be financially struggling! out of principle, I really don’t like people taking advantage, especially when profiting from making someone feel anxious comes into it.

He said that he has a contract with the council so is frequently this way, and at the time had seen he had a Handyman profile NextDoor and some happy customer reviews (assuming they were authentic).

OP posts:
Wantingachangeoflif3 · Yesterday 22:06

Sorry, I wasnt being rude about NEXTDOOR...im not on it, so queried how it works iykwim

MerelyPlaying · Yesterday 22:25

Honestly - I don't think it's worth your time and energy. You don't want him back - the bit about trying to sell you a lock would put me off - and for £15 it's not worth the bother. Write it off to experience, I always look on my local Facebook group for several good reviews from different people. If you ask for someone to do a job invariably you'll get self-recommendations or 'my brother-in-law/best friend could do this ... ' so I try and look for genuine independent reviews. It's not a nice feeling that he did a shoddy job, but worse things happen. I doubt he'll agree to refund any money and that will be even more annoying.

oviraptor21 · Yesterday 22:38

Even if one long curtain pole didn't look ridiculous (it would) it's no more work to put up two poles than one - you still need the same number of brackets across that kind of distance.

But I don't think you'll get anywhere with trying to get any money back so I'd save myself the stress. Can you leave him a bad review in a few months time and change some details so he can't trace it back to you?

5289843DM · Yesterday 22:41

2 windows in sitting room which need A curtain putting up

TBH, I'd read that as 1, single curtain and 1, single curtain rod going across both. If you'd said '2 widows in our sitting room which each need a curtain....' then its clear you want 2 items putting up.

I would have expected him to attempt to clean up the dust or at the very least, as you if he could borrow your dust pan and brush if he didn't bring his own. We've had a lot of trades in recently and I often prefer to tidy up myself. I know I will do a better job and put the rubbish in the appropriate bins.

Given the wording of your message, and the fact you already paid (even though you weren't happy 😕) I'd change your locks and leave it. Do you honestly think he would return your £15??? The time to negotiate was there and then, not AFTER payment.

countribution · Yesterday 22:53

" That need a curtain put up" - did you have more discussion that that ?

ExOptimist · Yesterday 23:03

Why couldn't you do it all yourself? Not that hard. It appears you have a partner too, between you you could have done it easily. There are loads of you tube videos showing you how.

I'm in my sixties and have put up curtains poles, blinds and shelves in every house I've owned since my twenties, I would never have paid for someone else to do it. I've also never bought any curtains or blinds, have made them all. I taught my children, male and female, to use a drill, put up a shelf etc, they put them up in their own houses. It's simply basic DIY skills.

I wouldn't have been impressed by piles of dust and being charged more. But I wouldn't have paid if I wasn't happy, it's almost impossible to get money back in that type of situation.

AwkwardTurtle2026 · Yesterday 23:10

Thank you for your responses. I will leave it and consider it a lesson learned. I do realise my message should have specified two curtain poles to put two curtains up above two windows and to never assume anything is common sense 😅

OP posts:
AwkwardTurtle2026 · Yesterday 23:12

Update: I just touched my curtain blind for the first time to pull it down and the blind just fell down off the window in my hand! Now I feel quite upset 😞

OP posts:
OlderGlaswegianLivingInDevon · Yesterday 23:14

Is that what you actually asked him - ' To fit curtains on both of my living room windows '
did you later ealise that you had missed the word ' pole ' out as I read it as you needed someone to hang the curtains not fit poles on which to hang the curtains

Did you question the additional £15, if not why not.

Noideaatall · Yesterday 23:32

I think it's perfectly clear from your message what you wanted.
I wouldn't be happy with this. He should fix the blind at no extra cost and definitely ask him what the £15 covered. I've been stung a few times with various "tradesmen" and I think there are a lot of chancers about.

Ownedbyabeagle · Today 07:39

ExOptimist · Yesterday 23:03

Why couldn't you do it all yourself? Not that hard. It appears you have a partner too, between you you could have done it easily. There are loads of you tube videos showing you how.

I'm in my sixties and have put up curtains poles, blinds and shelves in every house I've owned since my twenties, I would never have paid for someone else to do it. I've also never bought any curtains or blinds, have made them all. I taught my children, male and female, to use a drill, put up a shelf etc, they put them up in their own houses. It's simply basic DIY skills.

I wouldn't have been impressed by piles of dust and being charged more. But I wouldn't have paid if I wasn't happy, it's almost impossible to get money back in that type of situation.

Well done you. Aren't you amazing 🙄 There are many reasons you might get a handyman in, disabilities, time, cost of tools or simply just don't want to do it yourself. Your comment is pointless and doesn't answer the OPs question.

mondaytosunday · Today 08:11

I think you message was ambiguous - you say ‘a curtain’, not ‘a curtain over each window’ or ‘two curtains over two windows’.
So he did a poor job. Chalk it up to experience and move on.

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