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Estate agents who don't show up

11 replies

CoffeesandBiscuits443 · 09/11/2026 15:14

We are leaving a rented property, we are 1 month in the 2 months notice. We have agreed to about 20 viewings in the last 4 weeks.....estate agents have not shown up to 13 or 14 of them!!! Is this normal? Most of the viewings are evenings and weekends so it's very disruptive to think someone is coming, we have small children too. We get no advance notice that a viewing has been cancelled.

I'm minded to not allow anymore viewings as we are now very, very tired of it.

We wanted to be cooperative as the flat has SO MANY issues, we are scared that the landlady will try to recoup some of her costs from the deposit if she can't find another tenant soon. I know it wouldn't be right and we'd fight it tooth and nail but this flat has been a nightmare from the start, the stress is making me ill now.

The agents are Foxtons, if anyone is wondering.

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LazyLulu998 · 09/11/2026 15:16

Thats teribble. Are they communicating to LL the viewers no longer want to come and thats not being passed onto you? I would stop the viewings tbh and tell LL why

ICouldHaveCheckedFirst · 09/11/2026 15:18

Shocking. Frankly, you don't have to agree to ANY viewings. Given that you've accommodated so many already, and that you're likely packing, decluttering etc yourselves you would be well within your rights to say no to any more requests.

CoffeesandBiscuits443 · 09/11/2026 15:19

I have emailed the landlord myself pointing out the number of requests and no shows but got no response. Yes, DH is saying we should be saying no to all viewings as we said yes to 20 and now we are getting very busy (and fed up!)

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PrincessofWills · 09/11/2026 15:24

Foxton don't have a good reputation.

Just write and tell them you will allow viewings between 2 pm and 5pm on a Saturday and no other times and lock the agents out the rest of the time.

CoffeesandBiscuits443 · 09/11/2026 15:26

PrincessofWills · 09/11/2026 15:24

Foxton don't have a good reputation.

Just write and tell them you will allow viewings between 2 pm and 5pm on a Saturday and no other times and lock the agents out the rest of the time.

Oh interesting, they're a huge estate agent though?

I just don't understand the tactic, why book so many viewings so that by the time they have some real prospects we are so tired of it we say no altogether?

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Liforme · 09/11/2026 15:34

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CoffeesandBiscuits443 · 09/11/2026 15:40

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I've watched the recordings lol (we have obvious ring cameras that record in all the rooms) and honestly, only one of them was interested in the flat. The others were all saying it's the wrong area, they wanted something smaller, or rent is too high. So even the people that come in are totally wrong.

The rent is also absolutely astronomical in comparison to others nearby. We took it as we were absolutely desperate and are leaving as we now found something more reasonable.

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Liforme · 09/11/2026 15:42

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CoffeesandBiscuits443 · 09/11/2026 15:45

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I didn't listen to the whole thing necessarily. But yes, I looked back to check no one went through our stuff, it's why the cameras are there.

And actually, they are very entertaining.

And there weren't 8. There were 5 viewings. A couple they told us in advance were cancelled. Then 5 went ahead. The others were no shows.

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Catza · 09/11/2026 15:48

CoffeesandBiscuits443 · 09/11/2026 15:26

Oh interesting, they're a huge estate agent though?

I just don't understand the tactic, why book so many viewings so that by the time they have some real prospects we are so tired of it we say no altogether?

They are huge but they are also shit and always have been. We used them once in 2006 and it appears they haven't changed since. I would avoid them in the future.
You absolutely don't need to sit and agonise over why they don't show and don't let you know. You just need to refuse them coming over to your house until you move. Save your sanity.

CoffeesandBiscuits443 · 09/11/2026 16:09

Catza · 09/11/2026 15:48

They are huge but they are also shit and always have been. We used them once in 2006 and it appears they haven't changed since. I would avoid them in the future.
You absolutely don't need to sit and agonise over why they don't show and don't let you know. You just need to refuse them coming over to your house until you move. Save your sanity.

Thank you! It's what we will do going forwards.

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