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Sacking our cleaner

33 replies

paulfoel · 05/04/2024 10:30

Wife has health problems and it became a case of work part-time and get a cleaner in or quit work. So we got a cleaner in.

Costs a bit. About £150+ a month but wife is happy she can work at least.

So we've had this cleaner for years now but its getting increasingly like shes done nothing hardly in her 2 hours every week.

The quality of the cleaning is dire to be honest. I could do better. She misses things, forgets and generally just can't be bothered by the looks. Shes got comfortable I think because she sees us as friends now. We've left things and then noticed they're still there AFTER she cleans supposedly. (cup stains).

Dont get me going on how long she spends on the phone cleaning onehanded. Multiple phone call in 2 hours every week.

Oh and turn up on time never. Always 20 mins late. Once or twice too shes gone 10 mins early. (So 90 mins instead of 2hours). Again not clock watching her but still this taking the p a bit.

We've tried politely doing a list and talking to her. We said look here's a list, is this OK, only if you have time etc. Probably too politely. Yeh she took the list and threw it away..... End of list

Its awkward known her for years but I feel we're paying money for a crap service. I'd rather pay someone else. I do feel a bit bad because I know she needs the money but I just think we've tried to be nice about and nothings improved so its her fault. Don't want to be mean to her but how on earth are we going to get rid?

OP posts:
paulfoel · 05/04/2024 14:21

Anothercr · 05/04/2024 10:37

This is silly. If your cleaner isn’t providing you with the service you want, you tell them so. ‘Only if you have time’…what on Earth? And she threw away the list, and you said nothing. I assume when you say you talked to her, it was similarly wet?

You sack her by sacking her. I know you say this is her fault, and I suppose it is. But this post makes me more irritated with you than anyone else.

Additionally, there’s nothing wrong with having a cleaner (mine is fabulous), but you appear to think that only your wife (of the two of you) is able to clean. It didn’t occur to you to do it yourself?

Flipping heck I didn't even mention our situation and you're having a dig!

Agreed its not a women's job which you seem to be implying thats what I think.

I've always earned tons more than my wife so always been the one to work full time (I know its probably the case that the man earns more but blame society not me!) Of course shes also the one who had babies (blame nature this time!)

I work away 3 days a week so I've not got a great deal of time to be honest. It works for us the way things are.

Also, yeh I might be a bit soft but I really don't understand you're need to be like this with your reply.

OP posts:
Balloonhearts · 05/04/2024 10:59

Yeah I'd just say you aren't able to afford a cleaner anymore or you're feeling better and are going to do without one. Then get another cleaner.

chattyness · 05/04/2024 10:55

You've tried being polite, now it's time to be firm, £150+ per month for less than 8 hours substandard work is taking the piss. Interview for a replacement, hire one, then sack her.

KeyboardWhinger · 05/04/2024 10:41

Definitely sack her but also be prepared to pick up the slack in the interim and not leave it to your wife.

DistinguishedSocialCommentator · 05/04/2024 10:39

DucetYear · 05/04/2024 10:35

I've had this a few times in 40+ years of cleaners.

I tend to tell them that I've decided to do without a cleaner for a while. Give 2 weeks notice - if more not previously agreed. Then get another in.

She'll never know.

It feels cowardly but works for me. There's no employee relationship so no obligation to give chances etc.

Excellent idea one we'd use

Case closed.

Anothercr · 05/04/2024 10:37

This is silly. If your cleaner isn’t providing you with the service you want, you tell them so. ‘Only if you have time’…what on Earth? And she threw away the list, and you said nothing. I assume when you say you talked to her, it was similarly wet?

You sack her by sacking her. I know you say this is her fault, and I suppose it is. But this post makes me more irritated with you than anyone else.

Additionally, there’s nothing wrong with having a cleaner (mine is fabulous), but you appear to think that only your wife (of the two of you) is able to clean. It didn’t occur to you to do it yourself?

DucetYear · 05/04/2024 10:35

I've had this a few times in 40+ years of cleaners.

I tend to tell them that I've decided to do without a cleaner for a while. Give 2 weeks notice - if more not previously agreed. Then get another in.

She'll never know.

It feels cowardly but works for me. There's no employee relationship so no obligation to give chances etc.

TheCountessofFitzdotterel · 05/04/2024 10:34

You say ‘we’re going to have to let you go I’m afraid’
There’s no point into getting into an argument about whether your reasons are fair and you don’t have to tell her whether it’s because you can’t afford her, don’t need a cleaner any more, or what.
You can give her the choice of whether to work out a month’s notice or go immediately.
Then you look for someone else.