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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is unprofessional?

59 replies

PigeonEgg · 04/04/2024 07:48

Recently taken on a new contract, I'm a freelancer. It's a small one, only a few hours a week.

I sent my latest invoice to the client/boss and he replied "Invoice received, I'll pay it ASAP, I'm waiting on a few other payments to come in."

This has shaken my trust in the client, it's unprofessional, why not just say 'Thanks I'll get that paid ASAP."

In case it's relevant, the amount is less than £300.

If he doesn't have an easily accessible pot for payments for such low amounts, it makes me feel uneasy.

OP posts:
pikkumyy77 · 04/04/2024 21:21

I don’t work on spec—I get paid the day of service. I don’t see why I would wait for two to four weeks?

PigeonEgg · 04/04/2024 21:21

Concannon88 · 04/04/2024 12:31

@PigeonEgg I've just started a small business and cash is low on the ground, there's no way I'd be hiring someone not knowing when and if I could pay them. Is he not anxious and embarrassed?

This is it, I'd be mortified to make it obvious cash was low. I can only think that he lacks awareness of what he's implying?!

OP posts:
PigeonEgg · 04/04/2024 21:18

thing47 · 04/04/2024 13:30

DH and I have both been freelance for over 10 years. No company in either of our professions (which are totally different) would ever agree a contract which stated that they would pay within 5 days – you just wouldn't get the work on those terms.

That said, @PigeonEgg if he did agree it and you have that in writing, he should abide by the terms of the contract. It may just be his style of communicating, so I wouldn't jump to a red flag, but I would definitely remind him of the terms of your invoice. How stroppily you do this probably depends on how much you want/need to work for him again!

It's usual in my line of freelance work over the past couple of decades; usually my invoices are paid within 24 hours and I rarely need to chase.

It's not the timescale that's the issue, many are missing the point - even if my terms gave a full year for payment, saying essentially you can't afford to pay for work you've already benefitted from until you get paid, is unprofessional - it gives an air of uncertainty and an impression the business isn't doing well!

In which case, don't hire someone.

OP posts:
thing47 · 04/04/2024 13:30

DH and I have both been freelance for over 10 years. No company in either of our professions (which are totally different) would ever agree a contract which stated that they would pay within 5 days – you just wouldn't get the work on those terms.

That said, @PigeonEgg if he did agree it and you have that in writing, he should abide by the terms of the contract. It may just be his style of communicating, so I wouldn't jump to a red flag, but I would definitely remind him of the terms of your invoice. How stroppily you do this probably depends on how much you want/need to work for him again!

Mayflower282 · 04/04/2024 13:24

I read it differently, that he wasn’t going to log into his internet bank account until he had notification that other people had paid him. Then he would pay you, and check the other payments had gone in. I thought he meant he was going to do all his financial admin at the same time.

theeyeofdoe · 04/04/2024 12:59

28 days is usual terms for all the free lancers in my business too.

HÆLTHEPAIN · 04/04/2024 12:56

I read it as he meant he was waiting for some more invoices to come in and he’d pay them all together. I’m probably totally wrong though!

Mementomorissons · 04/04/2024 12:51

I've never heard of payment within 5 days - I think it's unrealistic, so maybe he's panicking. I put 14 days and then start sending reminders until charging interest after 30 days.

I'm not sure legally you can start charging interest until it's over 30 days, can you?

Katrinawaves · 04/04/2024 12:45

C152 · 04/04/2024 11:36

For freelancers, this is not an unusual payment term. Large companies often insist on payment terms of 30 days, but individuals shouldn't have to carry such a financial risk. I have a payment term of 7 days, but almost all other freelancers I know require payment upon receipt of invoice.

If you were an employee you would be paid monthly. Why would you be at financial risk as a freelance being paid at the end of the month?

It might be industry specific but for all the PLCs I’ve worked for getting an invoice paid outside our normal terms required sign off by the CFO and was such an enormous issue that no one ever used a freelance with those terms more than once!

Concannon88 · 04/04/2024 12:31

@PigeonEgg I've just started a small business and cash is low on the ground, there's no way I'd be hiring someone not knowing when and if I could pay them. Is he not anxious and embarrassed?

PigeonEgg · 04/04/2024 12:13

KreedKafer · 04/04/2024 10:39

YANBU - as you say, he should have enough funds in reserve for payments like that. If he doesn't, he shouldn't be taking on freelancers.

Exactly!

OP posts:
C152 · 04/04/2024 11:36

BeaRF75 · 04/04/2024 08:28

I agree that 5 days is completely unrealistic. It is more usual to have a payment period of 28 or 30 days. I was a freelancer for a long time, and part of that is accepting that payments aren't reliable and come in "as and when".

For freelancers, this is not an unusual payment term. Large companies often insist on payment terms of 30 days, but individuals shouldn't have to carry such a financial risk. I have a payment term of 7 days, but almost all other freelancers I know require payment upon receipt of invoice.

PuneorPlayonWords · 04/04/2024 11:21

I'd have read that sentence (obviously without the context of the rest of the message whihc might change it) as he's waiting for other bills to come in and he'll pay them all together. I work for a very small business and try to do that as its just easier to do all in one go.

BobbyBiscuits · 04/04/2024 10:51

As long as he does pay within the 5 days then just ignore it. It could just be conversational, they could have a casual way of speaking which sounds a little unprofessional.
Is there anything else to suggest the guys business is failing? Does his company make a profit?
If he is late do you have a plan or policy in place?
I'd say until he is actually late you should probably give him the benefit of the doubt.

foodglorious · 04/04/2024 10:47

YANBU, we run our own business and this is what we hear all the time.

We do give 30 days though.

Always amazes me that seemingly huge companies have zero cash flow, its worrying.

KreedKafer · 04/04/2024 10:39

YANBU - as you say, he should have enough funds in reserve for payments like that. If he doesn't, he shouldn't be taking on freelancers.

WillJeSuis · 04/04/2024 10:16

5 days is very short although I'd usually pay an invoice within that time. I find 14 or 28 days to be more usual. I did recently have a tradesman who did some work in our house. As he left he said "I'll send you your invoice this afternoon and I'd like to be paid today to avoid having to have any awkward conversations about chasing payment" 😐 Put me right off using him again.

But I digress. I don't think you are unreasonable to see this as unprofessional. The bit about waiting for other payments was totally unnecessary.

Katrinawaves · 04/04/2024 10:16

I’ve never worked anywhere where freelancers got paid within 5 days of an invoice being sent (media). You must only work for tiny organisations or one man bands if you have been able to enforce that. Everywhere I’ve worked has 2 payment runs per month and you get paid on the first payment run 28 days after your invoice has been sent.

That’s really normal accounting practice for big companies. I’m surprised you haven’t encountered this before.

If not being paid within 5 days doesn’t work for you however, I think you may just have to decline further work from this client. That assumes that you will have other work to fill that time however and that it’s economically better for you not to have the work at all than be paid on a normal schedule.

PigeonEgg · 04/04/2024 10:13

It's the "I'll pay you when I get paid" comment that I find unnecessary and unprofessional.

If you're struggling with cash flow so much you don't have a few hundred in your account, don't hire someone.

OP posts:
PigeonEgg · 04/04/2024 10:10

BeaRF75 · 04/04/2024 08:28

I agree that 5 days is completely unrealistic. It is more usual to have a payment period of 28 or 30 days. I was a freelancer for a long time, and part of that is accepting that payments aren't reliable and come in "as and when".

Not in my experience.

OP posts:
k1233 · 04/04/2024 09:41

Make sure you bill small and regular if you keep working for him. At first sign of non payment, I'd pause the work until payment was received.

BusyMummy001 · 04/04/2024 09:33

Depends - is the invoice due immediately or is there a 7-14 day payment window? If the latter, then I think it’s professional to acknowledge receipt and that it’ll be paid shortly.

Catza · 04/04/2024 08:39

Some people are just unnecessarily chatty, I wouldn't read too much into it. However, as a freelancer, I allow 28 days for payment. 5 days is too short for a lot of people especially if they are larger companies that need to clear it with their finance department.

MCOut · 04/04/2024 08:32

Pay it no mind. You have payment terms, so as long as he sticks to those, don’t worry yourself. I agree with pp that five days is quite short though most contracts we deal with are also 28 days, but I work for a large company so that might be why.

BeaRF75 · 04/04/2024 08:28

I agree that 5 days is completely unrealistic. It is more usual to have a payment period of 28 or 30 days. I was a freelancer for a long time, and part of that is accepting that payments aren't reliable and come in "as and when".

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