We're staying away at the moment - basic static caravan (hilariously described as a "lodge") it's not the best and smells like dog / had to give it a good clean around when we first arrived but the kids are happy and we're close to family so just using it as a base.
Came back this evening and the key has disappeared ... no idea where it's gone. We obviously used it to get in the caravan and now can't find it anywhere - turned the place upside down (strongly suspect 3yo had a hand in this but baffled none the less!) During our search we've uncovered a fair sized bag of weed down the back of the sofa hunted out by my 5yo. Tried to go to reception but they're shut and only number I can find is on a big red "emergency" signpost which feels a bit overkill for this situation. DH will go down to discuss it in the morning. AIBU to assume that we would have some room for negotiation if they tried to charge us an extortionate amount to replace the key? Happy to pay a reasonable charge and can't find a specific amount in the terms and conditions - but a bit stressed that they could try to hit us with a huge amount (card details on file already!)