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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think it’s poor form for giving bad news over text?

332 replies

Ivorymoon · 01/04/2024 09:22

DH was given some shocking and upsetting news over the weekend, which was delivered from his DM via text. He received this message just before we were going into a health appointment for our baby, so it was terrible timing. He had no idea that he was going to receive such news, otherwise he would not have checked his messages at that time.

My own DM has form for giving me bad news over text, including informing me that she had cancer and when family members have died. Admittedly I do message people more than I call them, however any potentially upsetting news I will call instead. I am mindful that someone could be at work / at an appointment/ not in a position to receive bad news, and opening a message with no prior warning can be very distressing. At least over the phone you can make sure that the recipient is in a position to take the call.

I can see how it could be easier for the deliverer of bad news to text instead as it means they do not have to deal with any emotional reaction they would get over the phone. It’s quite avoidant and lacking care and consideration for the recipient IMO.

AIBU to think giving someone bad news via text is poor form and should be done over the phone instead? Ideally this would happen in person but this often isn’t possible for a multitude of reasons.

OP posts:
Weareallmadeofstardust · 01/04/2024 10:05

Do you think you might be misplacing some of your anger here OP?
I’m sorry about your husband’s bad news and for the unfortunate timing.
As you can see from the thread, there really isn’t any consensus on the best way to deliver bad news. You are making your MIL the focus of your upset over a very minor error or difference in opinion (text vs call). The magnitude of the news itself and possibly the stress of your child’s hospital appointment far outstrip the emotional reaction I would expect you to feel towards your MIL for not communicating bad news exactly as you would have chosen to.

Ivorymoon · 01/04/2024 10:04

NearlyBritishSummertimeYay · 01/04/2024 09:54

@InTheShallowTheShalalalalalalalow

both/two of your children died, I'm so sorry 🌷. You didn't owe anyone their preferred communication, just what you could cope with

@Ivorymoon I think you're being very selfish. He's an adult, she's allowed to put her own needs first now.

i hope your child is ok??

Please explain how it’s selfish to want my DH to have received shocking news in a more sensitive way.

OP posts:
concernedchild · 01/04/2024 10:04

Unless you share how on earth this piece of news can only affect your husband, and not his mother, or anyone else in his family, you're going to be out of luck I'm afraid.

exerciseshmexercise · 01/04/2024 10:03

lanabana · 01/04/2024 10:02

I clearly care about the fact that he was delivered life changing news, in an insensitive way.

I don't see how something that could be life changing for him would have zero affect on his mother.

This.

If I had to deliver life changing bad news to one of my children, I would be affected.

Ivorymoon · 01/04/2024 10:03

LenaLamont · 01/04/2024 09:57

I have shared bad news by WhatsApp. When you have to tell a number of people and you’re upset yourself, dealing with everyone else’s emotional reaction one by one can be more than you can bear.

She was not telling multiple people. Just my DH. Maybe this situation is so specific that it needs special consideration, but I didn’t think that when I was writing the OP.

OP posts:
MississippiAF · 01/04/2024 10:03

Ivorymoon · 01/04/2024 09:50

I very much am. It’s simple, just a phone call to ascertain at least where the person is before relaying bad news. Not sure how you find that so complex.

So they don’t interrupt your baby’s health appointment, you mean?

Octavia64 · 01/04/2024 10:02

If I had cancer I would not be overly bothered about how the other people I am informing are feeling because I would be focusing on myself.

I think you are a bit unreasonable to expect someone with serious bad news who needs to share it with you to prioritise your feelings over theirs.

AhBiscuits · 01/04/2024 10:02

I much prefer a text so that I can process it on my own before having to talk about it with anyone.

lanabana · 01/04/2024 10:02

I clearly care about the fact that he was delivered life changing news, in an insensitive way.

I don't see how something that could be life changing for him would have zero affect on his mother.

PickledMumion · 01/04/2024 10:01

I'd always prefer bad news in a text, followed up by a phone call within a couple of hours. I hate having to worry about my own reaction whilst trying to process bad news.

In general, I'd say it was the news itself that caused the distress, not really the delivery. Even if she called, he would still have been on his way out to the doctor, and it would probably have been even more stressful having to manage the conversation.

Mrsjayy · 01/04/2024 10:00

Needanewname42 · 01/04/2024 09:59

Me too, I was an emotional wreak when I got a text from a friend she has terminal cancer. I'm so glad I managed to process that alone and get over the inital shock rather than her having to deal with my tears.

I'm sorry about your friend x

Ivorymoon · 01/04/2024 10:00

Motnight · 01/04/2024 09:53

And if that person says "I am out and about" do you then make them wait for the news? Who makes the decision?

The problem is that there's never a good time to tell people bad news. It's a horrible situation to be in for everyone, but I don't think that you can dictate around this, Op.

In this situation, not a hypothetical scenario, my DH would have let his mother know that he was just about to go into an appointment and he would have called her back after this. Just simple consideration.

OP posts:
concernedchild · 01/04/2024 09:59

@Ivorymoon but you don't. You care how it impacted YOU. You've not shown any care or concern, but just annoyance at how it was shared.

NearlyBritishSummertimeYay · 01/04/2024 09:59

Birch101 · 01/04/2024 09:51

Sorry but what we do in that situation is contact the partner so DM would have contacted you and you would break it to DH

Awful news is horrible to read especially as you say when you have no idea its coming

If there is no partner and no way to break news F2F we send a message saying need to chat can you let me know when your home

It's like breaking up - we need to talk is code for bad news

@Birch101

yeah, no. I'm an actual
adult, I don't want someone else deciding whether I can handle the news or not or someone else being told my news first.

my parents withheld the news my uncle had died as I was flying long haul to see them
& 'thought I'd be upset on the flight' I doubt their motives actually, I think they knew I'd delay my visit & stay here for the family & the funeral. As much as I love them
it still makes me angry.

Needanewname42 · 01/04/2024 09:59

Mrsjayy · 01/04/2024 09:51

His child has cancer and you find it odd that he didn't tell you in person do you not think he had enough to deal with?

I had a good friend tell me they had cancer over messanger for weeks we communicated like that because she didn't have the emotional energy to talk to me.

Me too, I was an emotional wreak when I got a text from a friend she has terminal cancer. I'm so glad I managed to process that alone and get over the inital shock rather than her having to deal with my tears.

Ivorymoon · 01/04/2024 09:59

Mrsjayy · 01/04/2024 09:52

He could have not opened the text and waited or did you want his mum to wait and worry till he answered the phone ?

The text just popped up on his phone which he was looking at in regards to our appointment. Otherwise he would not have opened it.

OP posts:
Mrsjayy · 01/04/2024 09:59

Ivorymoon · 01/04/2024 09:56

You appear confused. I clearly care about the fact that he was delivered life changing news, in an insensitive way.

So if its life changing news for him why isn't it life changing news for his mother?

exerciseshmexercise · 01/04/2024 09:59

saraclara · 01/04/2024 09:55

That.

Two weeks ago I got a text from my brother to let me know our mum had died. I was on a train, and it was much easier than being a call in that situation.

I am sorry for your loss.

LenaLamont · 01/04/2024 09:58

saraclara · 01/04/2024 09:55

That.

Two weeks ago I got a text from my brother to let me know our mum had died. I was on a train, and it was much easier than being a call in that situation.

I’m so sorry for your loss.

Ivorymoon · 01/04/2024 09:58

Birch101 · 01/04/2024 09:51

Sorry but what we do in that situation is contact the partner so DM would have contacted you and you would break it to DH

Awful news is horrible to read especially as you say when you have no idea its coming

If there is no partner and no way to break news F2F we send a message saying need to chat can you let me know when your home

It's like breaking up - we need to talk is code for bad news

This would have been better.

OP posts:
user1497787065 · 01/04/2024 09:57

I would always prefer a call to a text. A text to me is like a post-it note, an email is a business communication and a call is keeping in touch and passing on important information. I know I'm in the minority here and it now seems that you have to text in advance to see if it is convenient to call.

If I was informing anyone of a death I would call.

LenaLamont · 01/04/2024 09:57

I have shared bad news by WhatsApp. When you have to tell a number of people and you’re upset yourself, dealing with everyone else’s emotional reaction one by one can be more than you can bear.

exerciseshmexercise · 01/04/2024 09:57

Birch101 · 01/04/2024 09:51

Sorry but what we do in that situation is contact the partner so DM would have contacted you and you would break it to DH

Awful news is horrible to read especially as you say when you have no idea its coming

If there is no partner and no way to break news F2F we send a message saying need to chat can you let me know when your home

It's like breaking up - we need to talk is code for bad news

I would hate for my partner to hear that sort of news before me so he/she can gatekeep when and how to tell me. I would expect to hear first, either by text or by phone - whatever, but I would not be telling someone else first. That's not what I would expect, and I'd be hurt that a non-direct person was told first.

For example, when my mum died I told my kids, not their partners. Because there's a hierarchy, for want of a better phrase.

Ivorymoon · 01/04/2024 09:56

concernedchild · 01/04/2024 09:51

@Ivorymoon do you care about your husband? Or is it just the fact that the news came at an inconvenient time to you?

You appear confused. I clearly care about the fact that he was delivered life changing news, in an insensitive way.

OP posts:
saraclara · 01/04/2024 09:55

AnotherBankHolidayMonday · 01/04/2024 09:47

I prefer text. It gives me time to process the news and get my thoughts together before speaking.

That.

Two weeks ago I got a text from my brother to let me know our mum had died. I was on a train, and it was much easier than being a call in that situation.