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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think it’s poor form for giving bad news over text?

332 replies

Ivorymoon · 01/04/2024 09:22

DH was given some shocking and upsetting news over the weekend, which was delivered from his DM via text. He received this message just before we were going into a health appointment for our baby, so it was terrible timing. He had no idea that he was going to receive such news, otherwise he would not have checked his messages at that time.

My own DM has form for giving me bad news over text, including informing me that she had cancer and when family members have died. Admittedly I do message people more than I call them, however any potentially upsetting news I will call instead. I am mindful that someone could be at work / at an appointment/ not in a position to receive bad news, and opening a message with no prior warning can be very distressing. At least over the phone you can make sure that the recipient is in a position to take the call.

I can see how it could be easier for the deliverer of bad news to text instead as it means they do not have to deal with any emotional reaction they would get over the phone. It’s quite avoidant and lacking care and consideration for the recipient IMO.

AIBU to think giving someone bad news via text is poor form and should be done over the phone instead? Ideally this would happen in person but this often isn’t possible for a multitude of reasons.

OP posts:
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Needanewname42 · 03/04/2024 13:47

DyslexicPoster · 03/04/2024 13:14

One of the risks of texting if its someone close, is that you don't read it before you find out by other means.

That's just a risk that exists, unfortunately.

I know some who found out about a cousins death via a rumour from a friend, who'd heard via work.

They went to check with their parents to find them being told in person.

DyslexicPoster · 03/04/2024 13:14

One of the risks of texting if its someone close, is that you don't read it before you find out by other means.

MissTrip82 · 03/04/2024 05:30

I’ll hazard a guess from this thread that you may not manage to be thoughtful or considerate at times also.

But as someone who delivers a lot of bad news over the phone - I’m afraid it doesn’t really help. Most people answer their phone when it rings, they don’t wait until they’re in the right physical or emotional space to receive bad news. There isn’t really a perfect way to do this difficult thing, as people with empathy realise, I think.

TheOriginalEmu · 03/04/2024 05:22

Needanewname42 · 01/04/2024 23:29

Absolutely! Getting brutal news is brutal, regardless of how its delivered.

Hope you are doing OK?

I totally get it can be easier for the sender to tell by text. They can take time to carefully choose their words. Copy the same text to multiple people. And not have to deal with the emotional fall out from the recipient.

Although if sending a brutal message by text I'd try to avoid a time when someone is likely to be driving. Just the same as I'd avoid calling when someone is likely to be travelling, to / from work or on the school run.
But then life isn't always that simple.

I’m doing ok. Minus a leg, but alive and treatment is almost over, so far so good! Thank you for asking.

JillyTheJinx · 02/04/2024 10:59

I received a birthday card from my brother and underneath the usual greetings he informed me that he has stomach cancer🥺

Needanewname42 · 02/04/2024 06:59

DyslexicPoster · 02/04/2024 00:28

What? Ever? I was told my dad had died by my mum. Luckily we wasn't chalking up who had the greater right of grief. Weird.

It's more going on to the next tiers of people.
With family you can tell someone who's a step removed from the deceased Neice / Nephews or if it's a young person an Auntie or Uncle and let them tell others.

Friends can be more difficult their may be people you need to tell but can't face multiple calls.
And if the only way for the bereaved to get that information across is by text or group chat so be it.

DyslexicPoster · 02/04/2024 00:28

MississippiAF · 01/04/2024 09:33

It’s not about the recipient.

What? Ever? I was told my dad had died by my mum. Luckily we wasn't chalking up who had the greater right of grief. Weird.

Woopzies · 02/04/2024 00:19

Did you make this thread purely to have an argument with each and every responder or what?

Jadebanditchillipepper · 02/04/2024 00:04

But in circumstances where you wouldn't answer your phone (eg just before an appointment) surely you wouldn't look at text messages either??

HotChocolateNotCocoa · 01/04/2024 23:37

Ivorymoon · 01/04/2024 13:25

…They can literally pick up the phone and ask. I don’t know what else I can do to help with your evidently lacking comprehension and problem solving skills.

You come across as vile.

HotChocolateNotCocoa · 01/04/2024 23:35

Ivorymoon · 01/04/2024 13:04

Very sure, yes. I’m giving succinct responses as I can’t be bothered replying to people who haven’t been bothered to read the full thread.

His mother knew the day and time of our babies appointment. Thanks for your input.

You are coming across really badly. You are being rude to anyone who disagrees with you, before we even consider that you seem to think your baby is more important than anything or anyone else.

Needanewname42 · 01/04/2024 23:29

TheOriginalEmu · 01/04/2024 21:59

I informed some of my family of my cancer and the need for life-changing surgery via text. I didn’t have it in me to have to tell multiple people over the phone the same news. I think that’s my prerogative when it’s my news.

Absolutely! Getting brutal news is brutal, regardless of how its delivered.

Hope you are doing OK?

I totally get it can be easier for the sender to tell by text. They can take time to carefully choose their words. Copy the same text to multiple people. And not have to deal with the emotional fall out from the recipient.

Although if sending a brutal message by text I'd try to avoid a time when someone is likely to be driving. Just the same as I'd avoid calling when someone is likely to be travelling, to / from work or on the school run.
But then life isn't always that simple.

LenaLamont · 01/04/2024 22:33

Pepsiisbetterthancoke · 01/04/2024 22:29

If my DH had got life changing news on the same day as my child was in hospital for an appointment the last thing I would be doing is posting passive aggressive posts on MN

Quite. OP is clearly off on one.

Pepsiisbetterthancoke · 01/04/2024 22:29

Ivorymoon · 01/04/2024 19:08

Yawn.

If my DH had got life changing news on the same day as my child was in hospital for an appointment the last thing I would be doing is posting passive aggressive posts on MN

TheOriginalEmu · 01/04/2024 21:59

I informed some of my family of my cancer and the need for life-changing surgery via text. I didn’t have it in me to have to tell multiple people over the phone the same news. I think that’s my prerogative when it’s my news.

Otherstories2002 · 01/04/2024 21:55

Ivorymoon · 01/04/2024 13:25

…They can literally pick up the phone and ask. I don’t know what else I can do to help with your evidently lacking comprehension and problem solving skills.

Are you ok? If someone rings and asks if you can talk you’re immediately going to ask why. The upheaval has begun.

i don’t know what else i (or others) can do to help your complete inability to see that there is no way of delivering bad news in a way where you won’t be affected. He saw the message because he checked his phone. Arguably if you’re busy you’re less likely to read a message than you are to not answer a phone call.

Waffleson · 01/04/2024 19:40

Yes a phone call is definitely better, but the worst I had was an email saying "X has died, sorry for telling you by email, I wanted to call but haven't got round to it".

paulaparticles · 01/04/2024 19:29

Could it not just be that she just found out herself and wanted to quickly pass on to him in case he heard from someone else. As it was such a good friend and she heard first 🙄

CammyChameleon · 01/04/2024 19:13

HesterPrincess · 01/04/2024 16:51

I think you're more miffed that your DH was then upset and distracted for your baby's apppointment, rather than him getting bad news and being upset by it.

Yes, I think OP's annoyed for herself that her DH wasn't fully switched on for the appt, when it is often only one parent who attends children's appointments anyway...

Ivorymoon · 01/04/2024 19:08

ASighMadeOfStone · 01/04/2024 18:47

Good god, you're unpleasant.
I think, after 47 posts telling everyone they are wrong and you are not, and not to post if they don't agree with you, maybe it's time YOU stopped replying and supported your husband with this mysterious bad news that YOU don't actually care about (evidently) other than it clearly took your husband's attention away from you and the baby.
JFC.

Yawn.

OP posts:
Noseybookworm · 01/04/2024 18:51

When my sister died in an accident, the police came in the middle of the night to tell us - mum, dad, other sister and me. We sat up until it was morning then we got in the car and drove to go and break the news to both Grandmothers who lived alone. My mum felt strongly that we had to tell them in person, not over the phone. It depends on the situation but I would never break bad news like that in a text! I think a phone call would be better if you can't tell them in person.

ASighMadeOfStone · 01/04/2024 18:48

HesterPrincess · 01/04/2024 16:51

I think you're more miffed that your DH was then upset and distracted for your baby's apppointment, rather than him getting bad news and being upset by it.

This is absolutely it. 100%.

ASighMadeOfStone · 01/04/2024 18:47

Ivorymoon · 01/04/2024 12:06

Sorry my thread has evidently upset you so much. Don’t feel the need to return.

Good god, you're unpleasant.
I think, after 47 posts telling everyone they are wrong and you are not, and not to post if they don't agree with you, maybe it's time YOU stopped replying and supported your husband with this mysterious bad news that YOU don't actually care about (evidently) other than it clearly took your husband's attention away from you and the baby.
JFC.

MalcolmsMiddle · 01/04/2024 18:40

Ivorymoon · 01/04/2024 13:36

Evidently not when over 50% of respondents agree with me.

"Just" over

It's split for the multitude of reasons posted and on something as emotive as this unless you're getting 80%+ you can't claim a majority as lived experience counts for a lot.

PersephonePomegranate23 · 01/04/2024 18:24

Maybe she didn't think it would upset DH that much? It doesn't sound as though it was something pertaining to a family member and generally a spouse or family member of the person it involved would tell DH directly if they were close? I didn't DP's friends parents when he died, I told them directly. Maybe she didn't think the relationship was that strong to warrant a call?