Fibbing Delivery Driver

I wondered the same. The next drop is probably always only a few streets away but at some point it's time to call it a day.

We had good old DPD yesterday…
Our doorbell doesn’t always work, and we can’t hear the door getting chapped from the back of the house but my daughter happened to be in the hall, and shouted to me that someone was at the door. When I get there, he starts going off at me saying that he has to redo the scan, and that next time if I don’t answer quicker he’ll have to card the delivery (my daughter reckons he was there 30seconds tops from when she saw him plonk the box at the door to me getting there.) I apologise and explain about the doorbell, being at the back of the house etc, “well,I also knocked the door and I have a four bedroom house and I can hear my front door from every room” was the reply… Fucking good for you pal! He then stomps off down the steps, muttering under his breath at me, slams the van door and drives off! Dick head!

This really winds me up.

I watched a delivery driver pull up outside, look in her car and I guess realised she didn’t have it loaded so drove off. Got an email saying sorry we missed you we will redeliver, came back the next day when I was out so it got sent back to the company because I’d ‘missed it twice’ 😡😡

DPD did this to me. They don't even try to deliver, just dump everything at a local shop. If I wanted to go out foraging for things like a caveman I wouldn't have ordered online.

this kind of thing frustrates me so much!! Not OP, not at all, I’m fully with you on that one! But as someone who has worked as a self-employed courier for multiple well known companies over the past couple of years and also as someone who orders a lot online myself.

first of all, it’s more bloody effort to go and drop a parcel off at a location that’s miles out of the way when you’ve already been to the house than it is to just stand on the doorstep for an extra two minutes and wait.

secondly most courier apps I’ve used allow the driver to contact the customer in some way if they can’t deliver, for whatever reason, whether that’s no answer or you’re lost or can’t get through the gate or whatever.

thirdly people have neighbours who more often than not are more than willing to take a package in rather than making someone go looking for it!

does my absolute head in here - we are the top floor flat of a house that’s been converted, my delivery notes therefore always state to please allow more than 0.5 seconds for me to get to the door. The amount of times I’ve had the little "sorry we couldn’t reach you" without the doorbell even going….

lazy delivery drivers give the rest of us a bad name, it’s so bloody frustrating 😩

Oh good old DPD, they dump my Hello Fresh at my front door and say they delivered it ‘safely to your porch’. I live on a main road and don’t have a porch.

I make it clear that there is no safe place. Once they have delivered to a place you say is safe, it’s at your risk. If someone steals it from your safe place, it’s your loss - you have no claim against the supplier.

So my brother works for DPD so I actually know a lot about them. 5pm isn’t the end of their shift so I doubt they wanted to get home as most finish around 7pm. Also maybe they knocked on the wrong door because from what I understand is it’s quite impossible for them to just miss out deliveries without them getting into trouble. Also they are not paid peanuts they are actually quite well paid, not amazing but it’s well above average.

I had the same with DPD. It was in the middle of the day. The bell didn't ring, but he said he tried to deliver it.

I had a call and an apology. New driver, apparently.

Been WFH at my kitchen table and watched the postman put a red missed delivery slip through my door with the letters 😂😂😂

i called out and he got it from the van.

We had that with DPD … sort of!
we live remotely. They sent a photo of someone else’s gateway to say it’d been delivered. No parcel in the picture. We happened to recognise is as a mile down the road.
parcel did turn up a few days later, but not before I’d gone nuts at the selling company.
…. they thought I’d had delivery though. Which I hadn’t.

it’s still the lying that bothers me too.

You are presuming missed you implied they had attended it’s far more likely that they missed your address entirely hence human error resulted in his eyes jumping you on his delivery sheet because the sheet is not in destination order but the order the delivery was requested they have to route the deliveries on the road and often have 4/5 sheets to work off of

I’ve had this. I actually had the front door wide open at the time the parcel was supposed to be delivered. I had a delivery window of an hour. Part way through the hour, I had an email to say they’d missed me (lies - my dog would have alerted me even if I wasn’t near the front door, which I was). I was furious as I needed the item to use asap. I called the selling company immediately and explained, they said that they have a business account and were able to call the courier company - who then called the courier and sent him “back” to my house. I was astonished at the level of service after I phoned up.

It more down to the individual driver than the company.

What I have had is a driver put my parcel in an empty bin, even though I was at home, then claim I was out so "they had to leave it in a special place" (which I had not agreed to)

My friends husband worked as a delivery driver once. He was a bad one and wouldn't deliver packages. Luckily for my friend he's grown up and luckily for everyone else he no longer does that job.

Yes! My dpd will just send my parcels to the nearest sainsburys (6 fucking miles away!!) And you can't seem to have a go at anyone about it! What if you couldn't get to said shop to collect the parcel?

I had this with DPD, I was literally sitting by the window waiting for my new phone to be delivered... get the text that there was nobody there so it has been delivered to the co-op. I rang them repeatedly to no avail, I had to collect from the co-op the next day.
Basically I was told that at the end of the driver's shift they just do this with all the packages left. I was so peeved as I'd spent £7 on next-day delivery!

DPD were a bit rubbish as saying 'sorry we missed you....'
But our new DPD driver is ace and normally always delivers.

I think they do this if they run out of time.

Oh I get this all the time with Amazon. I've got an old bin cupboard next to front door that is my safe space but the wankers always leave it on doorstep for anyone to rob. Yeah, taking a picture of it outside my closed front door is not proof of delivery 🙄

DPD are absolutely dreadful, I actively avoid companies that use them now.
Lying about not being in, a call centre full of staff who can’t really do anything and drivers on such a strict timetable they ‘drop and run’ leaving parcels in full view of the street.

The Yodel driver here is absolutely awful, I caught him sat outside my house after having a notification that that I wasn't in, I have 40 steps up to my house and I imagine he just couldn't be bothered.
I ran (carefully) down the steps, knocked on his car window for my parcel and he said too late love can't give it to you now as I've marked it for return.
Formal complaint made etc and nothing, he now will not leave my parcel unless someone answers the door.... complete wanker!