Airbnb host, was I wrong?

Nope 100% wrong!!

But you just carry on making up your own rules and putting them out there!

Directly replacing missing items while I am out wouldn't have bothered me in the least but I would have expected those things to be replaced quickly - which is probably why he messaged you directly. Maybe you should have given him a time when you were turning up and I would have expected a message saying that you'd called round and as there was no answer you'd popped the things in the kitchen. Seeing poster's horrified reaction to you entering when they could have been having sex around the house and that it is against the rules, then maybe it would have been wise to have left them just inside the front door - but, like I said, it wouldn't have bothered me. It would have been annoying if he had rung at midnight, but I think a Whatsapp message is OK - he probably thought you's see it first thing and I expect he was irritated that they were having to make do.

Maybe read the OPs posts?

What a bitch, typical airbnb host!

They didn't call at MIDNIGHT!

HTH

I think respondents here are being a bit harsh.

While I would have been put out a bit if there were not enough items, but to call at MIDNIGHT!!!

As a guest, I would have used the AirBNB contact point to notify missing items, and would have been delighted at your prompt response. A few cups short is not a threat to life.

I honestly wouldn’t care less if I was keeping the property tidy etc I’d have no issue with this myself.

Yes but not so great drinking tea out of a wine glass.

What a bastard. Typical man.

As an Airbnb host (not London), we have many more basic but functional cups, mugs, glasses etc than necessary- things get broken, taken (not so far in our place), but maybe always a good idea to have too much there?
I would never let myself in without consent- that’s a real no no, unless I was worried about anything….

I think she’s got the point now, always do inventory and don’t go in without permission blah blah blah. Jesus mumsnet can verge on cyber bullying.

Yes. I am so thorough before booking anything. I even took screenshots of the description whem I complained because I knew I wasn't in the wrong. Funnily enough, after I complained the description suddenly changed.

Things happen, he could of messaged at anytime and I'm sure you'd of sorted it straight away. He messaged at midnight and you rectified it as soon as possible.

If you advised you'd go and get some and bring them round he should of said he wouldn't be in and let you know if it was going to be thay much of an issue. I don't think there's any harm in just putting them inside and leaving. No different to room service.

You did your best. Maybe just take note some people may not like it and just ask if you need to go round are they OK with you entering if they aren't there and also for inventory to be checked in between visits just incase. Some people just like to be annoying for the sake of it.

Don't let it get to you :)

Did you check his reviews before accepting his Booking . I expect he’s just a total twat . Don’t give it another thought but reply to his review as politely and professionally as yiu can muster xxx

I really do hope that the ridiculous comments don't make you feel disheartened. It's an oversight regarding cups or glasses. I've stayed at good hotels and had to remind the reception staff (but in no way being rude) that they'd still not brought enough towels to the room for each of us. I don't know why people feel the need to try and make a situation worse than it is by their comments. We live in a sh!t time at the moment and people need to be more supportive of each other.

Personally, i'd say only a twat would be texting you to complain about being short of mugs at midnight.

I'm fussy, but I think this is just one of those things in life that aren't worth fussing over? Certainly not one worth bothering someone else about at midnight anyway.

Well there’s a lot of pedantic people on here! If it was a hotel room or an actual B&B you would expect the host or housekeeping to enter your room or apartment to clean and make the bed etc… you may have been sort of mugs but that’s an easy mistake and you made every effort to rectify that. They then made no attempt to assist you in that they just went out. How were they expecting you to deliver replacement mugs or cups?

I think it should depend on what your contract with him says. If you and he had not signed a contract saying you must not enter when he is not there, then you were wrong, and perhaps a note through the door telling him where to collect the items would be best.

Is the situation similar to a hotel? Staff are allowed to go into hotel rooms to clean etc., so if it is the same thing, then there should be no problem.

Well. its part if doing business. I've done Airbnb and you get some good guests and some nightmares.
But , there should be enough crockery , cheap from supermarket.
And I wouldn't enter without permission. Really should have agreed a time and if no answer I would have left them by the door inside, definitely not in the kitchen. Someone may have been inappropriately dressed etc .
So as guests go I would say the blame is on you. in any case you should always be polite in your interactions .

We ran an AirB&B for a while. We always made sure there was enough crockery etc for guests. We’d never go into the house if noone was there.

This

YABU on both counts

This is getting silly now, are you not seeing the links and screenshots from Airbnb saying it's not allowed or are you seeing them but think you know better?

Actually now I reread it, maybe you don't know what Airbnb is

Really? Even if you were on the toilet/in the shower/having sex?

It's not like a rented flat. It's like a hotel. You can let yourself in to replace cups he's requested o think.

I'd have been really annoyed to be on holiday and have the owner barge in with a key. Its supposed to be private. I rented an air bnb once and woke up to the owner in the garden and that really bothered me!!