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AIBU?

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Original poster

AIBU? Or just really stupid ? Please help!

32 replies

Horseradrad · 14/02/2024 20:22

My new sliding door was either installed incorrectly by my builder or they sent me the wrong one . But I am so upset I can’t make sense of it 😞

it was meant to slide to the left when looking from the outside ( so when stood in the garden) see pic below.

BUT I have just gone to the hose to check it ( it’s been fitted I was at work) and the direction of the sliding door is correct however the key lock is on the OUTSIDE ! It should be on the inside.

what do you think ? Did the builders fit it wrong ? Or was I sent a door that should slide to the right ?

do you think I will get a replacement door as it has already been fitted? It was expensive so I am really upset

AIBU? Or just really stupid ? Please help!
OP posts:
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Original poster
Horseradrad · 14/02/2024 22:43

Sorry I will try to give more information.

Currently, there is a thumb turn on the inside with visible silver screws (door is black )

The lock on the outside is a key lock.

i specifically wanted a slimline door where the line in the middle is only 34mm thick when looking from the inside .

this slimline is currently on the OUTSIDE. And the internal sight line is much wider.

This is why I think they have given me an incorrect door. Because if I flip it and put the slimline side inside , the wrong side will slide

OP posts:
Debdelight · 14/02/2024 22:07

The slimline profile you mentioned is the thickness of the aluminium as in it gives you slightly more glass than a standard patio. This has nothing to do with the locking mechanism or what type of barrel you have (whether key both sides or key outside and thumb turn inside)

Quitelikeit · 14/02/2024 22:01

Surely there’s a lock on both sides?

To get in and out?

GrannyAchingsShepherdsHut · 14/02/2024 22:00

Is there a lock on both sides of the door?

You said there are screws on the lock that's currently inside, so there must be?

Why do you think it's wrong?

I don't understand the typo in your last post, what should it say?

Quizine · 14/02/2024 21:54

Can you post a picture of inside and outside as it is now?

There could be something amiss, but all exit doors should have a lock either on both sides or on outside with thumb turn inside.

Containerhome · 14/02/2024 21:54

I thought I had unusual magical doors then 🤣

CheesecakeandCrackers · 14/02/2024 21:53

I have similar that locks from inside and out, it's odd that there's only a lock on one side, what's on the inside at the moment, could it be a night latch type lock goes on it?

Debdelight · 14/02/2024 21:52

All screws for the locking mechanism and handles should be on the inside. If on the outside it is way easier for anyone attempting to get in to unscrew them and mess with the lock to gain access

Fuzzynavelgazer · 14/02/2024 21:49

The picture that you posted of the order form....somewhere on there it should say whether the drawing is viewed from the inside or outside.
I've dealt with a few window/door suppliers and some draw from inside, some from out.
Which does yours say?

Vettrianofan · 14/02/2024 21:47

aitchteeaitch · 14/02/2024 21:39

Surely you need a lock outside anyway. Otherwise you couldn't leave the house by that door and lock it behind you on the way out. We have a sliding door at the back, and it has a keyhole on both sides.

And this.

Vettrianofan · 14/02/2024 21:44

Containerhome · 14/02/2024 20:37

Why can't it be locked via both sides?

This🤦🏻 I can lock my patio door from the outside and the inside. Crazy.

Original poster
Horseradrad · 14/02/2024 21:41

@Debdelight The door I ordered was slimline . The slim sightlinr on on the outside . This is how I know the definitely wrong. Also , you can see the screws on the lock that is currently ‘inside’

OP posts:
aitchteeaitch · 14/02/2024 21:39

Surely you need a lock outside anyway. Otherwise you couldn't leave the house by that door and lock it behind you on the way out. We have a sliding door at the back, and it has a keyhole on both sides.

Debdelight · 14/02/2024 21:35

It's standard to have a keyhole on the outside. Some people do use their back doors to exit their property. Also if there's ever a problem that your front door stops opening for any reason then you can still go out the back way and lock up behind yourself

The recommendations now are that double glazing companies put a thumb turn on the inside as in the event of a fire you do not need the key to exit.

In short there's nothing wrong with your door.

30 plus years in the industry

MadeForThis · 14/02/2024 21:29

The supplier should replace the door. Phone them in the morning and let them know that the lock mechanism is on the wrong side.

HelloMiss · 14/02/2024 21:04

Moreorlessmentallystable · 14/02/2024 20:52

I mean he has followed instructions but you'd think a professional builder would have seen the door and let you know it was incorrectly supplied instead of installing with the lock out ...

This!

HelloMiss · 14/02/2024 21:04

Horseradrad · 14/02/2024 20:49

I ordered the door from supplier and got my builder to fit it. The supplier don’t install, they are supply only.

Im hoping the can replace it for me. Just worried they will say no as we have fitted it already !

I think they will argue it should have been checked before fitting

It might be a bit of a slog to get a replacement

PocketBattleship · 14/02/2024 20:58

@Horseradrad Have you actually seen the inside of the door or just the outside?

Gymmum82 · 14/02/2024 20:55

Does it not have a key hole on both sides? Our sliding doors (we have 3 sets in this house) all have locks on both sides of the door. You lock with a key which can be removed

Moreorlessmentallystable · 14/02/2024 20:52

I mean he has followed instructions but you'd think a professional builder would have seen the door and let you know it was incorrectly supplied instead of installing with the lock out ...

Oinkypig · 14/02/2024 20:51

@PocketBattleship I suppose in theory that could be the case (never seen a sliding door with that type of lock) but I’m fairly sure the OP would know that having the key hole on the inside and the rotary latch (helpful for burglars) on the outside was definitely wrong

Original poster
Horseradrad · 14/02/2024 20:49

I ordered the door from supplier and got my builder to fit it. The supplier don’t install, they are supply only.

Im hoping the can replace it for me. Just worried they will say no as we have fitted it already !

OP posts:
PocketBattleship · 14/02/2024 20:45

puzzledout · 14/02/2024 20:35

What your front door locks from the outside and you cannot unlock it from the inside?

Or you can't lock it from the inside and therefore unlock it from the inside?

What an extremely dangerous set up you have?

Or you don't understand how sliding doors work?

You'd go out into your garden to lock it, then how would you get back in?

Show quote history

Of course not thanks for wilfully misunderstanding. There's no keyhole on the inside, only on the the outside, there's a rotary latch so you don't need the key to lock or unlock it from the inside. Maybe OP's door has some similar arrangement.

LuluBlakey1 · 14/02/2024 20:38

Yes, you will get a replacement.

Containerhome · 14/02/2024 20:37

Why can't it be locked via both sides?

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