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Asking for payment for moderating a Facebook group?!

59 replies

MotherOfHouseplants · 05/01/2024 16:59

In today’s fresh hell, a prominent post on a moderately useful Facebook group from the admin, asking users to click on a ‘buy me a coffee’ link and make a contribution towards the ‘running’ of the group.

I am almost impressed by the absolute brass neck. I am generally happy to pay for content but there are no hosting costs and all of the useful content on the group comes from the users.

Is this a thing now? AIBU to think that there are limits to what can be monetised?!

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IvorTheEngineDriver · 06/01/2024 01:02

OneTC · 05/01/2024 17:03

I reckon there's probably a bit more to admining a busy FB group than you thinking, especially if they approve posts etc.

It's just a tip mechanism, don't use it if you don't want to

I am admin on one FB group and a moderator (one of several) on two others.

All are fairly busy but no way am I going to die of overwork running them. To ask for cash for doing the job is CF of the first water.

DipsAndSplits · 06/01/2024 00:43

I wouldn't dream of asking for a donation of any kind for being an admin on a FB group, nor for running a forum.
Both of which I do. I would be less than impressed if any of the mods of my group and forum asked for donations too.

greenmarsupial · 05/01/2024 23:53

PerfectPairOfPlums · 05/01/2024 17:02

I'm pretty sure I know the page you are talking about. I also think it's very cheeky. You either choose to do
It or not, up to you. But don't ask for payment for it.

Plus the one I am thinking of tell us that the aftercare is part of the price you pay for their goods

I think I'm in this one too, there was a big spat today which I'm annoyed I've missed. I'm only still in it for how horrible one particular admin is to people.

HariboFantastics · 05/01/2024 23:17

I’d of left the second they crossed my errr ethical red line in that case, not over the coffee fund.

CharmedCult · 05/01/2024 23:15

I’m waiting for the admin of my local community group to do this. She’s already quite shady, she posts a lot, always on behalf of “someone that has contacted me wanting to remain anonymous” asking for kitchen appliances, furniture, food, clothes, etc and shoots down or deletes any comments that guide the “anonymous poster” to official charities or local community facilities that could help them out.

I can imagine her next natural step will be to start rattling a tip jar. She’s doesn’t work and is always going on about how much time and effort it takes to moderate the group. She won’t accept any offers of free help though.

Interestingly I’m in another FB group she’s in, and she’s like a meek little mouse in that, often talking about how shy and lonely she is and her terrible mental health.

Yet in the group she moderates she’s vile, the epitome of that saying about giving someone some power to see their true character.

Shw reminds me a bit of that Jack Monroe.

rumbypumby · 05/01/2024 23:10

There is a gentle parenting group that does this. Im no longer on it but I did find it strange most of the advice came from other members. I am sure the admins do a lot behind the scenes but i thought the coffee thing was a bit strange.

fedupwithbeinghot · 05/01/2024 23:03

I have not seen this yet but I used to be a moderator in another group and it was a lot of work. At least one hour a day and often more. I gave up after 2 years

Didimum · 05/01/2024 21:29

MotherOfHouseplants · 05/01/2024 21:24

Well, for what it’s worth the sponsored content posts are photos of the admin’s children, and I’m afraid that for me monetising children, outside of the protections of child performance licences, is an ethical red line. I do appreciate that this is a drip feed (sorry) and rather shifts the focus of my original post but on reflection I think this is partly behind my irritation.

I’d agree with you there certainly. It’s a big no no for me when SM influences use their children for income.

MotherOfHouseplants · 05/01/2024 21:24

Didimum · 05/01/2024 21:00

Sounds like they are trying to make a living out of it. And so what if they are?

Well, for what it’s worth the sponsored content posts are photos of the admin’s children, and I’m afraid that for me monetising children, outside of the protections of child performance licences, is an ethical red line. I do appreciate that this is a drip feed (sorry) and rather shifts the focus of my original post but on reflection I think this is partly behind my irritation.

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Didimum · 05/01/2024 21:00

MotherOfHouseplants · 05/01/2024 19:46

Even if they have already received several hundred pounds’ worth of gifted items in return for favourable posts on the group?

Sounds like they are trying to make a living out of it. And so what if they are?

MotherOfHouseplants · 05/01/2024 20:47

Thanks for the thoughts, everyone. Sounds like it’s best all round if I leave the group to their monetisation journey.

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TheCave · 05/01/2024 20:46

I saw this today on a big FB group. The group admins provide advice for free to people who ask but the group also seems to be a key way of the admins selling products (one of them even posted something yesterday saying that they found it annoying to give free advice to people who had bought items from other retailers). I don't think you can have it both ways to be fair - they must make sales as a result of the FB group and it's their choice to provide free advice. They could refuse to do so but clearly it helps them sell stuff. I imagine the group boosts their sales fairly significantly as they are small independent retailers selling products that can be expensive and do not necessarily have mass market appeal. But equally, no one has to buy the coffee...

MotherOfHouseplants · 05/01/2024 20:46

WiddlinDiddlin · 05/01/2024 20:19

Ultimately it's their group, not yours, they can do what they like with it and if you don't like it... don't play, leave the group, whatever.

I mod/admin some groups for free, some groups are paid membership, some are free but theres the option of tipping or joining a sub-group, I've also been paid to moderate forums in the past (when it was pretty much unheard of for anyone to be paid for that).

Some groups take a hell of a lot of effort to run and some don't - but it is up to you, the person potentially paying, to decide if you want to take part or not.

I don't think it is cheeky to ask for tips, even if they get other freebies. Most freebies do not equate to cash that covers the hours they put in.

I think its probably more cheeky to make use of other peoples time and effort and then bitch and moan that they're asking for financial support.

I don’t think I’ve especially bitched or moaned but I will defer to your professional expertise Smile

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pickledandpuzzled · 05/01/2024 20:45

I’ve spent hours and hours this week adminning my group through a difficult situation.
people argue the toss and treat you as a public resource they are entitled to.

The tip jar might help people remember the page functions as it does because someone has put time and effort into making it.

You may be a really low maintenance member, but the experience you get is almost certainly facilitated by someone managing the higher maintenance members!

Sauvblanctime · 05/01/2024 20:37

lol I admin a 63k rugby group. It’s a public one as well, it takes a lot of time over big rugby competitions but there’s always daily stuff to do, but no, we don’t ask for tips or coffee 🤣

ButWhatAboutTheBees · 05/01/2024 20:32

But parents will turn up with gifts for Brown Owl at Christmas or after camp etc as a thank you...

Putting the tip jar there as an option just gives you the option

WiddlinDiddlin · 05/01/2024 20:19

Ultimately it's their group, not yours, they can do what they like with it and if you don't like it... don't play, leave the group, whatever.

I mod/admin some groups for free, some groups are paid membership, some are free but theres the option of tipping or joining a sub-group, I've also been paid to moderate forums in the past (when it was pretty much unheard of for anyone to be paid for that).

Some groups take a hell of a lot of effort to run and some don't - but it is up to you, the person potentially paying, to decide if you want to take part or not.

I don't think it is cheeky to ask for tips, even if they get other freebies. Most freebies do not equate to cash that covers the hours they put in.

I think its probably more cheeky to make use of other peoples time and effort and then bitch and moan that they're asking for financial support.

MotherOfHouseplants · 05/01/2024 19:46

Didimum · 05/01/2024 19:40

People are giving their time for the benefit of others. If those people feel appreciated and valued the group will be run better. It’s not compulsory. If you don’t want to tip, then don’t. But don’t be annoyed that they are putting the option out there to make it more worth their time.

Even if they have already received several hundred pounds’ worth of gifted items in return for favourable posts on the group?

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Alwaysanotherwine · 05/01/2024 19:45

it’s cheeky as!

no way would i pay and to be honest if prob leave group if i saw thst

kost groups im on have those moderators who simply love the kudos!

if they don’t want to volunteer i’m sure there are loads of people who’d volunteer to do it

these moderators do it by choice, no one forced them and in a group with good reputation someone would take it on

to previous poster gaining £300, that’s seriously taking the piss if it’s a community group

Didimum · 05/01/2024 19:40

People are giving their time for the benefit of others. If those people feel appreciated and valued the group will be run better. It’s not compulsory. If you don’t want to tip, then don’t. But don’t be annoyed that they are putting the option out there to make it more worth their time.

angelikacpickles · 05/01/2024 19:35

AllstarFacilier · 05/01/2024 17:50

This keeps coming up on my timeline too! People posting a pic of themselves and asking for drinks, promising to “pay it forward”.

And mine too! Can't get my head around the idea of sending drinks to random strangers.

MotherOfHouseplants · 05/01/2024 19:28

ButWhatAboutTheBees · 05/01/2024 19:12

Plenty of jobs some people do for free as volunteering, others get paid to do...

Moderation a large group is hugely time consuming. Sticking a link out and saying "if you wanna throw me a few quid, I'd appreciate it" isn't cheeky. They could say "right, this group is going to become paid membership, sign up here by X date or you'll be kicked" but that's not what they are doing.

That would be very poor business, though. The value of the group is in the tens of thousands of members, which is why the admin has received numerous gifted perks.

A user who accesses a group via FB or similar has already ‘paid’ once to access the platform.

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MotherOfHouseplants · 05/01/2024 19:25

mattbee · 05/01/2024 19:10

I'd agree on both counts! But what makes a job "volunteer work"? Why can't volunteer work become paid work? And why is it rude to want to make that change?

There’s an established social contract around volunteering in the real world and the various non-monetary reasons why people do it. It would raise some eyebrows if Brown Owl stood expectantly at the door with an upturned hat when you arrived to pick up your DD from Brownies! I think it’s interesting to see how those norms are formed and change in online communities.

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ButWhatAboutTheBees · 05/01/2024 19:12

Plenty of jobs some people do for free as volunteering, others get paid to do...

Moderation a large group is hugely time consuming. Sticking a link out and saying "if you wanna throw me a few quid, I'd appreciate it" isn't cheeky. They could say "right, this group is going to become paid membership, sign up here by X date or you'll be kicked" but that's not what they are doing.

mattbee · 05/01/2024 19:10

MotherOfHouseplants · 05/01/2024 18:59

I can’t think of any volunteer work that isn’t ’real work’. ‘Paid’ isn’t synonymous with ‘real’.

I'd agree on both counts! But what makes a job "volunteer work"? Why can't volunteer work become paid work? And why is it rude to want to make that change?