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Original poster

Skipping the Que

165 replies

LindaHoney · 10/12/2023 20:46

Now that I am calmer, I think perhaps I may have been a jerk but I was so annoyed earlier.

I was catching the train to work with about 20 minutes to spare. I stopped off at the deli near the trainstation (also petrol station), Sunday morning close to Xmas, the que was longer than usual and the staff were slow enough.

This lady skipped the que and approached the men at the top and asked if she could stand in, as she was in a hurry as she had a baby in the car.

I was annoyed but whatever. She then did the same thing in the que to pay.

She left the shop and while I was in the que to pay, and by now, barely going to make my train due to the slow deli, she came back in, picked up a bottle of water and approached the man at the top of the que.

I was second in the que, she had the same story. “Sorry is it ok to jump in, I just have a baby in the car”.

he said it was ok. It was not ok with me. I piped up and told her no it wasn’t okay, everyone’s got places to be and I’m in a hurry too, she’s after skipping twice and wants to skip the third time? Get to the back of the que and wait your turn.

she started yelling I was very rude, very rude indeed, turned to the sales assistant saying how rude I was and the sales assistant served her.

the man who let her go ahead of him also let me go ahead of him.

I didn’t complain to the sales assistant but I called the shop immediately after I got on the train, complained to the manager and he called me back there tonight to say he watched the cctv back and he is after reprimanding the assistant in question.

OP posts:
wronginalltherightways · 11/12/2023 00:05

I highly doubt there was a car with a baby in it waiting for her outside....

TheresaCrowd · 10/12/2023 23:50

ShelleyCarpenter · 10/12/2023 23:43

QUEUE. Que is a Spanish word meaning what

Lee el hilo

TheresaCrowd · 10/12/2023 23:49

KnickerlessParsons · 10/12/2023 23:38

Queue

Oh thank GOD you turned up to say this!

I'm surprised no-one else has corrected the OP.

You're a true saviour 👍

ShelleyCarpenter · 10/12/2023 23:43

QUEUE. Que is a Spanish word meaning what

KnickerlessParsons · 10/12/2023 23:38

Queue

KrisAkabusi · 10/12/2023 23:24

I can't believe you phoned the shop over this. That's not just being unreasonable, it's mentally ill!

I don’t want the person to be fired but, I use that shop all the time and I’m not going to feel like I’m troublesome just because I don’t have the time to let one person skip me three times.

Phoning the shop to complain about the assistant is going to do nothing other than get the assistant trouble.

Mostlyoblivious · 10/12/2023 23:19

LindaHoney · 10/12/2023 20:56

Fair point but I saw it as I was 2nd in the que. If he wanted to forfeit his place in the que for her, that’s his problem. I was 2nd, so I stayed second…

Oh how petty are you?!! ‘I’m alright Jack’ attitude right there. Yes it’s bloody frustrating that woman did what she did however your attitude also stinks. She didn’t do it as a personal slight to you - remove your ego from this.

Also, try leaving more time to get to work and to be less of a dick

SusanKennedyshouldLTB · 10/12/2023 23:16

I keep seeing these little videos on insta where someone lets someone else take their place in the queue and they themselves go to the back. That would be much better. The queue doesnt get any longer.

coldcallerbaiter · 10/12/2023 23:10

The shop assistant should be told but not reprimanded.

Shop assistant is not in the queue and does not have a train to catch, so does not particularly care or is a zombie. SA should think about the ppl queuing, it goes without saying.

Plus, I know ppl leave babies in cars for a few mins, but it is not an excuse and it pretty irresponsible.

Queue jumper was an entitled and common donkey to yell when clearly in the wrong.

Original poster
LindaHoney · 10/12/2023 23:06

The CCTV was to ascertain I was not kicking off over one person skipping. I was upset at the delay at the deli, then the fact she did it again, left and came back the 3rd time.

The manager called me back tonight to say he’d reviewed the cctv and he could see the lady skipping three times and that the shop assistant should have asked her to join the que.

I don’t want the person to be fired but, I use that shop all the time and I’m not going to feel like I’m troublesome just because I don’t have the time to let one person skip me three times.

also, to the people saying it’s rude that I spell incorrectly when I know it bothers people, it’s also rude to pile on one person to jeer and mock them so I’m not really too concerned about appearing rude to those people.

OP posts:
easylikeasundaymorn · 10/12/2023 23:06

AmazingBouncingFerret · 10/12/2023 21:11

The manager lied to you. There’s protocols for accessing and viewing CCTV and looking for queue jumpers is not one of them!

as per @MonsteraMama - I have a post grad in info management and work in data protection/with GDPR every day, this is completely wrong. The owners of the CCTV (which the manager would count as) is of course allowed to access it - in this case either to ascertain the veracity of a complaint or for training purposes would be completely appropriate justifications.

WhateverMate · 10/12/2023 23:04

Honestly, bad spelling always brings out the thread chickens.

It's like the OP throws a couple of seeds and they all go crazy, clucking around and squawking their little heads off! 🤣🤣

WotNoSanta · 10/12/2023 23:04

LindaHoney · 10/12/2023 21:11

I know how to spell it. I’m just unbothered by bad spelling, sorry.

And skipped 3 times. Twice originally. Once at the deli. Once at the till. Exited, returned, skipped again.

The reason I complained to the manager was because I felt like I was being treated like the asshole to say I don’t want to let the same person skip ahead of me 3 times. I have places to be too. If I miss my train it’s an hour until the next one.

The shop assistant disregarded that the people queuing were not okay with her skipping for the third time and I felt ignored when the shop assistant let her go ahead of me.

I don’t feel like I did anything wrong yet was verbally dressed down and the shop assistant ignored what I felt like was a valid point.

YABVVVVVU Knowing how to spell queue but deliberately spelling it que..... many many times. I couldn't read your post as Manuel kept popping into my head every time "que" appeared and I was having to convert it from Que to queue. I gave up 😂😂😂

coldcallerbaiter · 10/12/2023 23:02

2dogsandabudgie · 10/12/2023 20:52

You also jumped the queue though because the man who let her go in front let you go as well, so can't see what the problem is.

How? OP and the man - they swapped places.

The cf women was never in the queue.

Daisybuttercup12345 · 10/12/2023 23:02

Well you have skipped the QUEUE.
The end two letters to be precise.

FatFatMary · 10/12/2023 23:00

BustinJeiber · 10/12/2023 22:48

So many knobs, including the one who said the OP had ‘anger issues’.

Show quote history

Calling me “a knob” is a lot worse than my honest observation

MsLavender · 10/12/2023 22:59

AmazingBouncingFerret · 10/12/2023 21:11

The manager lied to you. There’s protocols for accessing and viewing CCTV and looking for queue jumpers is not one of them!

No there isn't. I was a retail manager for years and accessed CCTV as and when I liked. It was how I used to catch shoplifters including a couple of members of staff. It's not like I needed permission from HR or whatever to simply view CCTV and go back through the footage!

easylikeasundaymorn · 10/12/2023 22:58

I think it's fair enough for the manager to have a word with the shop assistant - having done a LOT of retail work serving people in order is a key and basic part of the job - if someone tries to push in and the people behind them aren't happy with it then you don't let them! I'm all for comparatively poorly paid people not having to put up with shit that isn't relevant to their job, but in this case the shop assistant was partly at fault.

There were threads about this during ye olde covide times when people were queueing for supermarkets and someone got told off for refusing to let an elderly person in front of them - yes it's all very nice to have that warm glow of being the nice person letting someone go in front, and if it only takes you from number 1 in the queue to number 2 it's not a huge detriment to you - but if EVERYONE did it then number 50 in the queue would end up as number 99 and that's hardly fair. Technically if you let someone else in front of you you should swap places with them (i.e. go to the back yourself). I think OP is being fair enough - it would have been ridiculous if she missed her train due to someone effectively pushing in 3 times!

This is Britain, queuing is our thing, surely someone should have written a definitive guide by now? 😂

RampantIvy · 10/12/2023 22:56

Bobtheamazinggingerdog · 10/12/2023 21:02

¿Qué?

😁
Si

BustinJeiber · 10/12/2023 22:54

Good for you OP, totally within your rights to say something. Good luck with the wrath of the baby mamas 🤣

Skipping the Que
AdobeWanKenobi · 10/12/2023 22:53

BustinJeiber · 10/12/2023 22:48

So many knobs, including the one who said the OP had ‘anger issues’.

Show quote history

I’ve always thought the MNet rules should include provision for the ‘I’m smarter than you brigade’ who jump on a posters mistakes. Only takes one of them and then they all pile on like a bunch of school bullies.
Picking on someone’s SPAG, someone you know nothing about or any snapshot of their lives, only serves to make those who do it rather pathetic doesn’t it?

Hadjab · 10/12/2023 22:52

LindaHoney · 10/12/2023 21:24

I didn’t spell it to upset anyone? It’s shorter to write que than it is to write queue, I was going to just write q but that seemed very lazy.

I’ve read it all now 🙄

ItAintGonnaGoDownEasyIfItAintCheezy · 10/12/2023 22:50

he watched the cctv back and he is after reprimanding the assistant in question.

Good. Unless you are a first responder, pushing in is never acceptable.

BustinJeiber · 10/12/2023 22:50

RedHelenB · 10/12/2023 22:11

This. Obviously told OP.what she wanted to hear for an easy life.

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Is this enshrined in law? I mean I have just looked at my house cctv. Is there a law I should be following?

FatFatMary · 10/12/2023 22:50

AdobeWanKenobi · 10/12/2023 22:49

Gosh you’re so smart I’m in awe.
It was clearly an autocorrect, but you carry on being a condescending fuckwit if that’s what gets you off 😂

Show quote history

I think it was intentional

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