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AIBU?

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Original poster

Why do M&S do this?!

57 replies

AsACloud · 14/10/2023 16:44

Granted other stores probably do same but this is about M&S as that’s where I bought the jumper from.
I took the size sticker off the jumper and it’s left an imprint. Left the jumper for a while thinking it might ‘bounce back’ and it didn’t so I washed it, thinking the fibres might fluff out and still no luck. So there’s still a mark and an imprint…right at the front, under the neck too so in a really obvious place.
Any bright ideas to fix? Can’t return the jumper.

Why do M&S do this?!
OP posts:
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Ohdearwhatnow4 · 15/10/2023 18:23

So glad greaseproof paper worked.

Ohdearwhatnow4 · 15/10/2023 18:21

I'd try baking paper.

TastingSinister · 15/10/2023 14:58

piscofrisco · 14/10/2023 19:08

Try an ice cube

Why?

It's all sorted and the mark has gone. There's even a picture.

ILikeStrictly · 15/10/2023 12:00

@Ohdearwhatnow4 does it matter what sort of baking paper? I use silicone baking paper now, but always used to use greaseproof paper.

I wouldn’t have realised silicone paper was absorbent.

Dedsec2023 · 14/10/2023 20:04

JudgeJ · 14/10/2023 19:04

I used to always ask for sticky labels on books to be removed by the staff in the shop, I was fed up of the covers being damaged however careful I was. They seem to peel of more easily these days.

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thats true, especially when you think you have it sorted then it starts to tear and its like oh *

Ohdearwhatnow4 · 14/10/2023 19:55

Not got a clue but removes loads of things, so no harm in trying

MassageForLife · 14/10/2023 19:54

ChuckGarabedian · 14/10/2023 19:33

I genuinely laughed that the post directly following this one is “try an ice cube” 😅

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Me too.. I was tempted to reply saying 'cancel the cheque' 😂

ChuckGarabedian · 14/10/2023 19:33

MassageForLife · 14/10/2023 19:07

This is not a long thread. It's interesting how many people are paying no attention at all to the fact that it is sorted!

I genuinely laughed that the post directly following this one is “try an ice cube” 😅

TorroFerney · 14/10/2023 19:23

AsACloud · 14/10/2023 16:52

No, I bought it in store and not even in the country where I live so couldn’t return it where I live (£ v €)

that Doesn’t make any difference. I bought a pair of jeans in Kuala Lumpur which ripped at the crotch not long after. Took them back to the Burnley branch and the till did the ringitt to sterling conversion.

Hadjab · 14/10/2023 19:20

AsACloud · 14/10/2023 17:38

I thought the same 😁
Although I do think the stickers are unnecessary. The label clearly states the size and there was a tag attached also with the size 🤷🏻‍♀️
Primark do this with black jeans and leaves a mark on them also!

Thanks for everyone’s replies though, much appreciated.

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I’m glad you said this. Not wanting to do myself out of a job, but I also don’t think they are necessary, but we have a very interesting customer base, and essentially what the customer wants, they get.

piscofrisco · 14/10/2023 19:08

Try an ice cube

MassageForLife · 14/10/2023 19:07

This is not a long thread. It's interesting how many people are paying no attention at all to the fact that it is sorted!

JudgeJ · 14/10/2023 19:04

Dedsec2023 · 14/10/2023 17:35

thats the thing with the stickers etc, when it marks the items its difficult to come off.

I used to always ask for sticky labels on books to be removed by the staff in the shop, I was fed up of the covers being damaged however careful I was. They seem to peel of more easily these days.

Hadjab · 14/10/2023 19:03

AsACloud · 14/10/2023 18:02

😂
We know now…we’ll seek you out again!

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Noooooooooo🤣

sadaboutmycat · 14/10/2023 19:01

MyCircumference · 14/10/2023 17:23

soak it
or leave an
ice cube on it

Ice cube definitely!

MrsRobert · 14/10/2023 18:59

That's brilliant! I was sent a gift of some M&S clothes from Cork (I'm in the UK) and they were too small. My local M&S were happy to exchange even though I said they were bought in Euros. I felt a bit of a chancer but there was no problem!

PickleDig · 14/10/2023 18:44

OP it looks lovely now!

blanketsmell · 14/10/2023 18:32

Hadjab · 14/10/2023 16:52

I work for M&S and I’m actually responsible for those stickers . Basically, we have to use one adhesive which needs to stick to all types of fibres. Unfortunately, it adheres to some types of fabric more than others. Take it back to M&S and get a replacement or a refund.

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Ooh interesting to know! Thank you!

miri1985 · 14/10/2023 18:31

AsACloud · 14/10/2023 17:40

I’m really not. I explained already that I bought it in the UK and live in Ireland. You can’t buy an item in £ and return to a € store. Pretty sure a £15 jumper is not worth a flight back to where I bought it.

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I've done that exact thing, M&S were really good about it, bought in the UK and returned in Ireland

Also when I was not living near an M&S I bought a nightie, the colour went funny the first wash, contacted customer service, they were great, had me post it to their office and then gave me back the purchase price, postage and a little extra by way of a digital gift card that I could spend online or instore

CherryMyBrandy · 14/10/2023 18:30

Ohdearwhatnow4 · 14/10/2023 17:19

Try putting the mark between 2 bits of baking paper then ironing.

Why does this work? Do you know? Is it just sticky stuff it removes?

jenpil · 14/10/2023 18:21

AsACloud · 14/10/2023 16:48

Sorry, I should have been clear. I bought it in the spring and then didn’t use it as weather warmer so kept it for the winter. I cut the tags off and took the sticker off at the time and didn’t notice the imprint until I went to wear it this week.

Then tell them that when you take it back.
They may give you a credit note. It's worth a punt.

itsgoodtobehome · 14/10/2023 18:16

Not quite relevant to this, but I was having a clear out a few months ago. I found £30 worth of M&S gift vouchers that were about 30 years old. I took them into the store just on the off chance, and they let me use them!!!

Original poster
AsACloud · 14/10/2023 18:02

Hadjab · 14/10/2023 17:54

Honestly, I thought do I put myself in firing line? 🤣

Edited
Show quote history

😂
We know now…we’ll seek you out again!

OP posts:
Original poster
AsACloud · 14/10/2023 18:00

MassageForLife · 14/10/2023 17:52

Primark?? Are you sure you are in Ireland... 🤔😂

Glad you got it sorted!!

😂
I was trying to be ‘international’ for the masses!
Obviously I usually refer to the local (and original 😉) Penneys.

OP posts:
theduchessofspork · 14/10/2023 17:57

AsACloud · 14/10/2023 16:48

Sorry, I should have been clear. I bought it in the spring and then didn’t use it as weather warmer so kept it for the winter. I cut the tags off and took the sticker off at the time and didn’t notice the imprint until I went to wear it this week.

Hmm the sticker being on for ages might be the problem.

But anyway, dig out your bank statement and tell them this, they’ll probably give you a voucher.

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