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School refusing to provide translator

765 replies

CapturedLeprechaun · 27/09/2023 22:19

I'm on the Governing body for a school with a really high proportion of kids with English as a second language. It's over 80% of their pupils. Many of the parents speak little or no English at all. There are some families who have been here 5+ years where one or both parents speak no English at all still, and even a "your child has no PE kit, they need to wear their PE kit on Mondays and Wednesdays" wouldn't be understood.

The school always use translators for meetings with parents - either a staff member who speaks that language who is available, or else they have a telephone translator service that they pay for, so the phone is on loudspeaker and a translator translates the conversation.

This is done for all parents evenings/ attendance meetings/ SENCO meetings etc for parents who don't speak or understand English.

Important letters like school trips/consent forms are provided translated in the three most common languages spoken.

The school offers English classes to parents, one held in the school one morning a week in the hall, one held in the evening each week.

School has now said translators will only be provided to parents whose children have been at the school for less than a year. If your child has been at the school for more than a year and you are unable to understand English, no translator will be provided, due to staff shortages and costs, and you have to bring a friend/family member who can translate. Letters will only be provided in English, and parents can use the translate feature on google if they need to.

On the face of this, does this seem a reasonable decision? The head has announced this and I don't know why it doesn't sit right with me, and I can't really articulate why. It has a lot of support from the English speaking parents, but it feels... divisive, I guess? And most likely children who will suffer. Currently trying to weigh up whether this is something I should raise, or accept this is a reasonable step for the school to take.

OP posts:
Ffsnotaconference · 28/09/2023 07:55

MaudGonneOutForAFag · 28/09/2023 07:49

This thread is particularly illuminating, given the overwhelming majority of British people who only speak English, but who are clearly labouring under the delusion that if they were economic migrants to another country, they would magically develop the time, determination and resources to learn the new language.

And the people who are saying the authorities need to require language competence for residency/citizenship, that is already the case, but some of the school parents the OP is talking about will be illegally in the UK, so not under the official language rules, and probably working within their own community — the school presumably realises this, and, not being the Border Agency, doesn’t want to disadvantage their children educationally. Or consider it’s their job to shop the parents to the authorities.

My parents were both economic migrants. I wasn’t born in England but grew up here.

If you are becoming an economic migrant it’s ridiculous to not learn the language.

It’s also not putting your children’s best interests first. Since parents understanding what’s happening in school is in their best interests.

Its such an ill thought out and lazy argument, to assume anyone who has a certain opinion must all be the same, have the same experiences and same backgrounds

Stroopwaffels · 28/09/2023 07:54

Way back in the late 90s I worked in a large-ish southern English town with a girl whose parents were born in Hong Kong. They had come to the UK in the early 70s and their kids were all British born and educated, my colleague at the time was about 20 or 21. Her parents spoke only the very minimum of English - hello, how are you, no, yes - that sort of thing. She regularly had to make phone calls at work to the bank, council tax people, hospital etc on behalf of her parents as they couldn't.

The parents ran a restaurant and dealt with Chinese speaking suppliers, their accountant spoke Chinese, they used Chinese doctors/acupunturists etc, their friends and social circle was all Chinese. They saw no need to learn English to any high standard at all, certainly no need for reading and writing in English. They relied on their adult children for everything, this was way before translation apps and google translate.

There are lots of communities like this, and lots of cultures where especially women/mums are not encouraged to learn English. But this is a choice and as I keep telling my kids, choices have consequences.

Quite understand why schools cannot afford to lay on expensive translation services for everyone.

SauronsArsehole · 28/09/2023 07:53

TomatoSandwiches · 27/09/2023 22:55

This seems to an approach worth taking on board, it's already a tactic used for health information in certain areas as well.

I agree with this.

getting local volunteers in to help wherever possible can also connect those who clearly need help with others in similar circumstances or need.

it can help build the bridges needed to learn a language and instil the community aspect needed to get parents to understand that kids going to school is important.

perhaps some of the issues especially around mums is that their religion or cultural background means they need female only English lessons and that sometimes the men can prevent them from learning English.

Beautiful3 · 28/09/2023 07:52

It costs a bomb. I'm an interpreter. The schools have a budget and if they need a translator, they have to use agency, who add on fees. It's probably costing them £300 per translator, per day! Who's going to pay for extra costs? Tax payers? It's not a long term option, Learning English is far better. After all if they want to go to college/University or get a job, they'll need to know English.

ZippedTop · 28/09/2023 07:51

LlynTegid · 28/09/2023 07:21

I think everyone should learn the local language of a country they move to, regardless of circumstance. British ex-pats who have moved to Spain who don't speak Spanish I am as critical of as those parents the OP refers to.

However, the reality is different, and it is often the mother who is less likely to be competent or fluent in English especially if a SAHM. So I think the school has got it wrong with their decision, assuming they don't facilitate ESOL classes for those parents.

‘British ex-pats who have moved to Spain who don't speak Spanish I am as critical’

Can I ask why you call these Brits ‘ex-pats’ instead of immigrants?

You not the only one to use this phrase so anyone can answer!

MaudGonneOutForAFag · 28/09/2023 07:49

This thread is particularly illuminating, given the overwhelming majority of British people who only speak English, but who are clearly labouring under the delusion that if they were economic migrants to another country, they would magically develop the time, determination and resources to learn the new language.

And the people who are saying the authorities need to require language competence for residency/citizenship, that is already the case, but some of the school parents the OP is talking about will be illegally in the UK, so not under the official language rules, and probably working within their own community — the school presumably realises this, and, not being the Border Agency, doesn’t want to disadvantage their children educationally. Or consider it’s their job to shop the parents to the authorities.

Greenpolkadot · 28/09/2023 07:47

It would seem that parents have been in the country long enough to learn some of the language.
Sounds like they aren't making much of an effort.
The education authority have made sterling efforts to help parents, it must cost a fortune and can't go on forever.

Ffsnotaconference · 28/09/2023 07:45

Can someone explain the ‘well English people don’t learn the local language when they move abroad’ argument.

I am sure plenty don’t. But how can you have distain for English that don’t learn the language of their new country. But also think it’s ok for people to move to England, not learn the language to the detriment of their own children.

That feels hypocritical

notimagain · 28/09/2023 07:41

@Smorgs

I live in France and can confirm I've never been offered a translation service for anything at school.

Same here, and with regard to a previous post when it comes to matters medical our local hospital will certainly not offer a translation service either, even when dealing with matters/procedures that need your written/signed permission.

minuette1 · 28/09/2023 07:39

DeKraai · 28/09/2023 07:14

I would actually learn the language of my new country if I planned to stay there, don't assume everyone expects English to be spoken everywhere just because they think people moving to the UK should attempt to learn it.

And yet a HUGE number of Brits living abroad don't speak much, if any, of their local language. I've even had a British person tell me they integrated in the country, when they don't speak the language! They say their local friends say they're integrated too. Yet those friends can't speak their own language when this person is around, because she doesn't understand. And she's lived there 10+ years. That's not a one off!

I'm not excusing anybody for not learning the local language, but the idea that Brits would do it and foreigners in the U.K. don't is flat out wrong!

Brits not learning languages abroad works well for me though, because when I speak and make some mistakes, it's all glossed over because "locals" are simply shocked that a Brit has even bothered to try!

Do you mean older retirees that have moved somewhere sunny? As all the British people I know who have moved abroad (I know a fair few due to my husband's line of work) who have children have generally made an effort to learn the language that their children are being taught in. I mean why wouldn't you want to be able to speak the same language as your kids?

OP you say it doesn't sit right with you, but why not? What other area do you suggest they make a cuts back in instead?

sashh · 28/09/2023 07:30

We need to be insist that people@ living in this country for extended periods know the language and culture well before they apply for citizenship.

We already do.

OP there are other things the school could do. Often there are local radio stations broadcasting in community languages.

Messages can be passed via church / mosque / temple.

I don't mean personal stuff or information about 1 child but things like, "X school has year 6 parents evening on Y date"

Sehenswürdigkeiten · 28/09/2023 07:27

DeKraai · 28/09/2023 07:14

I would actually learn the language of my new country if I planned to stay there, don't assume everyone expects English to be spoken everywhere just because they think people moving to the UK should attempt to learn it.

And yet a HUGE number of Brits living abroad don't speak much, if any, of their local language. I've even had a British person tell me they integrated in the country, when they don't speak the language! They say their local friends say they're integrated too. Yet those friends can't speak their own language when this person is around, because she doesn't understand. And she's lived there 10+ years. That's not a one off!

I'm not excusing anybody for not learning the local language, but the idea that Brits would do it and foreigners in the U.K. don't is flat out wrong!

Brits not learning languages abroad works well for me though, because when I speak and make some mistakes, it's all glossed over because "locals" are simply shocked that a Brit has even bothered to try!

It's embarrassing how many Brits don't even try.

Tartareistasty · 28/09/2023 07:26

For those complaining about expat Brits not learning the language - their host countries aren’t translating everything into English to accommodate it, are they?

Many don't. I still giggle at the sign in my local municipal office "We do not provide translation services, please bring someone to translate" in our language only. Like one sign could have been made in few more languages even just via google translate. I assume it was to put the point no translation at all forward or something

FedUpWorkingClassPerson · 28/09/2023 07:24

Children pick up a new language really quickly. If their parents make no effort, that’s their problem.

The money given to schools is to educate the children, not to support parents who are too ignorant to learn their new country’s language.

shockeditellyou · 28/09/2023 07:23

Schools can’t and should not be responsible for ensuring perfect equity and utopia. They are already doing loads and will be making significant accommodations within the school day, the onus should not be on them to also solve every issue outside the school gates.

For those complaining about expat Brits not learning the language - their host countries aren’t translating everything into English to accommodate it, are they?

lollipoprainbow · 28/09/2023 07:22

SpringViolet · 27/09/2023 23:42

I’ll probably get jumped on but we’ve pandered to this for long enough. I dread to think how many millions (billions) has been spent in translation services with tax payers money over the last 20 years. It would have been better spent on SEND provision!

I have travelled all over the world extensively and have never seen it in any other country.

If you want to move to a country which speaks a different language, access free healthcare, education, housing and financial benefits, the onus is on you to learn that language not the host country to teach you. Nobody is forced to live on this island.

How do people manage to work if they can’t speak the language when we are told time and again that migrants want to come here to work! It rather paints a false narrative that migrants have low intellect and are helpless so don’t know that they need to speak/learn English.

English is probably the easiest language to pick up. It’s used everywhere, the vast majority of globally known movies and music are in English.

Agree

LlynTegid · 28/09/2023 07:21

I think everyone should learn the local language of a country they move to, regardless of circumstance. British ex-pats who have moved to Spain who don't speak Spanish I am as critical of as those parents the OP refers to.

However, the reality is different, and it is often the mother who is less likely to be competent or fluent in English especially if a SAHM. So I think the school has got it wrong with their decision, assuming they don't facilitate ESOL classes for those parents.

Totaly · 28/09/2023 07:20

I think after all the responses we can agree this is a ‘nice to have’ rather than an ‘essential’

You can’t go to another country and make your language barrier someone else’s problem.

berksandbeyond · 28/09/2023 07:20

Anyone who hasn’t bothered their arse to learn English after years in the UK is unlikely to care about their kids homework / uniform etc either tbh.
Sheer laziness!

Takoneko · 28/09/2023 07:18

A lot of this really sounds like waste of time and money in an age where a parent can get a decent translation of a letter by taking a picture of the letter and running it through Google.

I just can’t imagine any school having the money to fund this level of translation. We do what we can and ask staff to come and interpret in really important meetings if they speak the relevant language (and there is a significant barrier to communication without them) but that pulls them away from other work. We just can’t afford to spare people for routine meetings. Translating all letters would be a nightmare… we have somewhere in the region of 100 languages spoken by our families. I believe the school communication app has some in-built translation where parents can select a language and it will run it through a computer translator. I don’t know how good it is or how many languages it offers though.

There just isn’t the money.

Arniesleftleg · 28/09/2023 07:18

@Wishthiswasntmypost agreed.

lollipoprainbow · 28/09/2023 07:16

theysaiditgetseasier · 27/09/2023 22:37

Feel bad for those 20% of kids who's funding has been cut for so long and by so much to support families who can't be bothered to learn the native language in the country that they live in.

A drain on public resources if after 5 years the parents / carers can't speak basic conversational English.

Me too

Greenberg2 · 28/09/2023 07:15

GeneralLevy · 28/09/2023 06:47

Also, if you moved to my family country or a neighbouring one to any reasonable sized town you could easily exist in English. Every ATM or ticket machine would translate, most shops you’d have English offered, libraries would have English books and providing you were worth it it would be tolerated at work. You’d have schools with English offered with some state support, or completely private schools. You could claim all official documents in English as the state recognises it as one of the official options.

It’s not a one way road for a lot of the world that just England translates, for all those who are saying they’ve never seen it.

Yes but it's not an equivalence. English is available because it's many people's second language. So if you were Chinese, for instance, living in Sweden, you might not speak Swedish but there's a high chance you'd speak some English, so it's worth having documents translated into English.

Would your family country provide the same documents in 50 or so other languages? Because that's the problem. It would be fine for the school to provide translations into, say French, if all immigrants spoke French as their second language. But there are loads of different languages and it makes it untenable for schools.

Laurama91 · 28/09/2023 07:14

I honestly think this is a good way to get long term residents to learn English. I worked in a big factory with lots of Europeans and a lot couldn't speak much English. But they weren't bothered about learning because so many people spoke their language. Some lived here over 10 years. The ones that could speak English said they liked to speak with me as it helped them and found they struggled with their English before as no one spoke it to learn.

There's also a possibility that they can speak English but are nervous about getting it wrong. It took a good few months to get some people to speak to me because of this. But I had no issues with their English. I could understand and they grew more confident to ask me questions to learn more

DeKraai · 28/09/2023 07:14

I would actually learn the language of my new country if I planned to stay there, don't assume everyone expects English to be spoken everywhere just because they think people moving to the UK should attempt to learn it.

And yet a HUGE number of Brits living abroad don't speak much, if any, of their local language. I've even had a British person tell me they integrated in the country, when they don't speak the language! They say their local friends say they're integrated too. Yet those friends can't speak their own language when this person is around, because she doesn't understand. And she's lived there 10+ years. That's not a one off!

I'm not excusing anybody for not learning the local language, but the idea that Brits would do it and foreigners in the U.K. don't is flat out wrong!

Brits not learning languages abroad works well for me though, because when I speak and make some mistakes, it's all glossed over because "locals" are simply shocked that a Brit has even bothered to try!