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School refusing to provide translator

765 replies

CapturedLeprechaun · 27/09/2023 22:19

I'm on the Governing body for a school with a really high proportion of kids with English as a second language. It's over 80% of their pupils. Many of the parents speak little or no English at all. There are some families who have been here 5+ years where one or both parents speak no English at all still, and even a "your child has no PE kit, they need to wear their PE kit on Mondays and Wednesdays" wouldn't be understood.

The school always use translators for meetings with parents - either a staff member who speaks that language who is available, or else they have a telephone translator service that they pay for, so the phone is on loudspeaker and a translator translates the conversation.

This is done for all parents evenings/ attendance meetings/ SENCO meetings etc for parents who don't speak or understand English.

Important letters like school trips/consent forms are provided translated in the three most common languages spoken.

The school offers English classes to parents, one held in the school one morning a week in the hall, one held in the evening each week.

School has now said translators will only be provided to parents whose children have been at the school for less than a year. If your child has been at the school for more than a year and you are unable to understand English, no translator will be provided, due to staff shortages and costs, and you have to bring a friend/family member who can translate. Letters will only be provided in English, and parents can use the translate feature on google if they need to.

On the face of this, does this seem a reasonable decision? The head has announced this and I don't know why it doesn't sit right with me, and I can't really articulate why. It has a lot of support from the English speaking parents, but it feels... divisive, I guess? And most likely children who will suffer. Currently trying to weigh up whether this is something I should raise, or accept this is a reasonable step for the school to take.

OP posts:
Letsgetouttahere2023 · 28/09/2023 10:58

It's the lesser of many evils.

A year is a long time being resident in country to get your head around a language. Lots of apps out there ro assist too.

School is doing right thing.

GonnaGetGoingReturns · 28/09/2023 10:57

MentholLoad · 28/09/2023 10:50

who the hell can become fluent in a language in 6 months whilst working and taking care of a family

If you put the effort in, you learn. I worked with a Polish woman in her mid 20s who was studying and working, to be an architect and had moved to London. We kept on saying to her if you don’t learn English then you won’t be able to be properly qualified etc. So she socialised with us more at work, eg lunches out and pub socials and her English speaking skills improved. Then she took proper classes to improve her written and reading English. She didn’t want to learn and had lots of Polish friends in London but realised it was better for her generally. We also had other nationalities who spoke English working in our office at the time who encouraged her.

MentholLoad · 28/09/2023 10:56

usernamealreadytaken · 28/09/2023 10:55

Who the hell can work in the UK and claim benefits without speaking English?

why do you assume that they are claiming benefits?

LittleMissUnreasonable · 28/09/2023 10:56

Are these teachers who happen to speak a second language getting paid for translating or are they expected to provide this service for free on top of everything else they have to do.

Speaking as someone here who's first language is not English.

usernamealreadytaken · 28/09/2023 10:56

MentholLoad · 28/09/2023 10:50

who the hell can become fluent in a language in 6 months whilst working and taking care of a family

You don’t need to be fluent to have a basic understanding of a language. Perhaps the FREE English lessons, provided both in the morning or evening, might help?

ChaToilLeam · 28/09/2023 10:55

If you move to another country with a different language, you should learn that language.

Here in Germany, if you come from outside the EU, continued residency is dependent upon either demonstrating sufficient language proficiency or attending an integration course (paid for by the state) to get you to that level. Of course there are exemptions for people who cannot learn the language due to a disability, for example.

Seems fair to me. Support people in learning, don’t support people in continuing not to learn.

MentholLoad · 28/09/2023 10:55

usernamealreadytaken · 28/09/2023 10:53

Translation services are being removed after a year, not six months. This could mean the child/family has been in the UK 2, 3, 8, 10 or more years - how long do taxpayers have to continue funding adults to not integrate in the place they’ve chosen to live? Do you think any other country anywhere would provide free English translation for adults who choose to live somewhere but want that place to change and pay to accommodate them?

Edited

it could. or they might have been here for one year. they might have been here for one year, after fleeing their own country because of war.

the letters are already written and saved on the system. it takes a real cunt to remove parents from the mailing list, because 'they should learn English, then'

GETTINGLIKEMYMOTHER · 28/09/2023 10:55

I used to teach EFL, and once looked at volunteering to teach refugees/asylum seekers. However I never actually applied, after realising that it was all going to be one-to-one for women in their own homes, since ‘for cultural reasons’ the women didn’t want to attend classes, not even if they were women-only.
TBH I read that as probably husbands not wanting (or allowing) them to go out.

I never actually applied, since other issues aside, I didn’t like one-to-one anyway - it can be hard going. I’d always taught classes.

Since then however I have done one to one at home (gratis) with an Eritrean Muslim woman introduced privately, but not because she didn’t want to attend classes. On the contrary, she did that too, and was very keen to improve so that she could get a job. Which she since has.

tunainatin · 28/09/2023 10:55

This is so difficult. It must be so expensive and it is a reasonable expectation that parents will have learnt basic English within a year of being there. However, many won't (and there may be reasons for this) and the children will then suffer when it's not their fault.
Are there classes for parents to attend locally, that they can be directed to? Could classes be started in the school itself, perhaps by volunteers?
Also, google translate can really help for short phrases.

usernamealreadytaken · 28/09/2023 10:55

MentholLoad · 28/09/2023 10:50

who the hell can become fluent in a language in 6 months whilst working and taking care of a family

Who the hell can work in the UK and claim benefits without speaking English?

EaudeJavel · 28/09/2023 10:54

You don't need to be "fluent" to communicate. You start with basic english, and you build up.

You will never become fluent if you don't start with 5, 10, 100 words first.

usernamealreadytaken · 28/09/2023 10:53

MentholLoad · 28/09/2023 10:49

and poster keep saying that parents should learn English after being here for 2/3/5 years or whatever. this asshole is removing the translated letters after SIX MONTHS.

Translation services are being removed after a year, not six months. This could mean the child/family has been in the UK 2, 3, 8, 10 or more years - how long do taxpayers have to continue funding adults to not integrate in the place they’ve chosen to live? Do you think any other country anywhere would provide free English translation for adults who choose to live somewhere but want that place to change and pay to accommodate them?

GonnaGetGoingReturns · 28/09/2023 10:52

Just on the back of this for people saying it’s harder for foreigners to learn eg English.

My DM attended a German speaking class which had a spin off practice class.

There was a mixture of English and also Pakistani/Indian pupils. One was an older Indian English woman (second generation) who works as the local pharmacist, the other is a retired Indian English man who’s lived in London for years and worked (I think retired pharmacist). The third was a young (approx 30 years) old professional man, Pakistani origin but brought up in London. He had a girlfriend living in Germany who he visited a lot. The others had I think either relatives or intermarriage hence the reason to learn German to communicate.

If these people (their English was perfect by the way and two were both here) can try to learn eg German then so can other migrants/immigrants.

MentholLoad · 28/09/2023 10:50

who the hell can become fluent in a language in 6 months whilst working and taking care of a family

Anothershitusername · 28/09/2023 10:49

If I was going to live in another country I would make sure I was doing everything I could to learn that language.
I think the changes are fair
it gives them a year of support while they learn the language
id be happy ,very happy with that support in a foreign country

DisquietintheRanks · 28/09/2023 10:49

CapturedLeprechaun · 28/09/2023 10:40

So the most common first languages at our school are Arabic/ Urdu / Farsi / Pashto / Polish / Romanian.

These languages already have templates of letters written for most occasions. For example, if it's a class trip letter, all the basics are already translated and saved in a template "Your child has a class trip, coach will leave at 9am and return at 3pm. They need to bring a packed lunch in a disposable carrier bag, they can wear their own clothes and need a coat and wellies, cost is X and needs to be paid by X date", so the school office send this template via email, just changing the day of the week/month, which again, is a pre-translated list and they copy and paste this in.

How it currently works is there is an email mailing list for each language. So the letter goes to everyone in English, then you attach a Pashto letter and send to the Pashto mailing list, attach the Urdu letter and send to the Urdu mailing list etc etc.

This system will still remain, but after a child has been at the school for a year, their parents name are being removed from that language mailing list. So the school will still have a copy of the Arabic letter, which will go the Arabic families who have been at the school for less than a year. The Arabic speaking families who have been at the school for more than a year are purposely being removed from the mailing list.

It seems so counterintuitive to me. The head's argument is "they need to learn English, it doesn't help them if we keep providing it in their language after a year". But I think it's the kids who will suffer, and I don't see the harm in keeping these parents on the mailing list so they still receive it in their home language, if the letter is literally already written!

Parents who value their children's education will make the effort to support it and will surmount the language barriers to do so. Don't confuse speaking a different language with indifference or with other cultural barriers or differences eg not valuing physical education for girls.

MentholLoad · 28/09/2023 10:49

and poster keep saying that parents should learn English after being here for 2/3/5 years or whatever. this asshole is removing the translated letters after SIX MONTHS.

NortieTortie · 28/09/2023 10:48

I agree with the school. What about homework, reading books sent home? Do they just not get done if the parent can't help the child?

The parents should know English. Anyone thinking of emigrating to any country should either already have a grasp of the language or be in the process of learning.

loulouljh · 28/09/2023 10:48

If we went to live in France I am sure the school would expect parents to be able to speak French or, if not, get someone in to help them understand

MentholLoad · 28/09/2023 10:47

CapturedLeprechaun · 28/09/2023 10:40

So the most common first languages at our school are Arabic/ Urdu / Farsi / Pashto / Polish / Romanian.

These languages already have templates of letters written for most occasions. For example, if it's a class trip letter, all the basics are already translated and saved in a template "Your child has a class trip, coach will leave at 9am and return at 3pm. They need to bring a packed lunch in a disposable carrier bag, they can wear their own clothes and need a coat and wellies, cost is X and needs to be paid by X date", so the school office send this template via email, just changing the day of the week/month, which again, is a pre-translated list and they copy and paste this in.

How it currently works is there is an email mailing list for each language. So the letter goes to everyone in English, then you attach a Pashto letter and send to the Pashto mailing list, attach the Urdu letter and send to the Urdu mailing list etc etc.

This system will still remain, but after a child has been at the school for a year, their parents name are being removed from that language mailing list. So the school will still have a copy of the Arabic letter, which will go the Arabic families who have been at the school for less than a year. The Arabic speaking families who have been at the school for more than a year are purposely being removed from the mailing list.

It seems so counterintuitive to me. The head's argument is "they need to learn English, it doesn't help them if we keep providing it in their language after a year". But I think it's the kids who will suffer, and I don't see the harm in keeping these parents on the mailing list so they still receive it in their home language, if the letter is literally already written!

yeah, that's just him being an asshole, then. please make an issue of it as Governor

VesperLynne · 28/09/2023 10:46

PotteringAlonggotkickedoutandhadtoreregister · 27/09/2023 22:25

That must have cost them a fortune.

it will still cost them a fortune.

they’ve got no money.

are you prepared to fund it? What would you rather they cut?

This, with big brass knobs on.

Ffsnotaconference · 28/09/2023 10:42

@CapturedLeprechaun can you explain why you believe it’s hugely detrimental to children, to have their parents not understand what’s going on.

But also why you think that responsibility and cost should fall solely to the school?

Where is the parents responsibility? They are showing they can’t put their child needs first? Something is hugely detrimental to their child and they aren’t doing anything about it. What does the school do?

CapturedLeprechaun · 28/09/2023 10:40

So the most common first languages at our school are Arabic/ Urdu / Farsi / Pashto / Polish / Romanian.

These languages already have templates of letters written for most occasions. For example, if it's a class trip letter, all the basics are already translated and saved in a template "Your child has a class trip, coach will leave at 9am and return at 3pm. They need to bring a packed lunch in a disposable carrier bag, they can wear their own clothes and need a coat and wellies, cost is X and needs to be paid by X date", so the school office send this template via email, just changing the day of the week/month, which again, is a pre-translated list and they copy and paste this in.

How it currently works is there is an email mailing list for each language. So the letter goes to everyone in English, then you attach a Pashto letter and send to the Pashto mailing list, attach the Urdu letter and send to the Urdu mailing list etc etc.

This system will still remain, but after a child has been at the school for a year, their parents name are being removed from that language mailing list. So the school will still have a copy of the Arabic letter, which will go the Arabic families who have been at the school for less than a year. The Arabic speaking families who have been at the school for more than a year are purposely being removed from the mailing list.

It seems so counterintuitive to me. The head's argument is "they need to learn English, it doesn't help them if we keep providing it in their language after a year". But I think it's the kids who will suffer, and I don't see the harm in keeping these parents on the mailing list so they still receive it in their home language, if the letter is literally already written!

OP posts:
Puzzledandpissedoff · 28/09/2023 10:32

The key for me is the amount of support already available - English classes provided by the school, apps, etc. - and that if parents choose not to utilise these it's a matter for them

TBH providing them at all can be a barrier to learning/integration, though the translators still being in place for the first year is probably sensible, and of course it creates expectations that "someone else" will pick up the pieces rather than folk taking responsibility for themselves

Overall it seems more positive than negative, and while you'll no doubt get complaints to start with it could be a real benefit to all in the end

GonnaGetGoingReturns · 28/09/2023 10:29

HealthConcern · 28/09/2023 10:25

I'm a foreigner.

So you don't expect people who come to settle in the UK to learn English?

I got to be honest with you. Translating school communications into other languages enables scores of families (and I'm assuming housebound mums) to never assimilate into society. In fact, more should be probably done to help them integrate.

Integration can be really hard though. My DB made a short film about Walthamstow which has a high Indian migrant population. A lot of the women featured wanted to learn English but were either scared, had integrated into their community too much, felt they couldn’t get jobs as they weren’t white etc. They did do craft classes in the area from my recollection with an English teacher which as I recall helped with their confidence in learning and practising English.