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School refusing to provide translator

765 replies

CapturedLeprechaun · 27/09/2023 22:19

I'm on the Governing body for a school with a really high proportion of kids with English as a second language. It's over 80% of their pupils. Many of the parents speak little or no English at all. There are some families who have been here 5+ years where one or both parents speak no English at all still, and even a "your child has no PE kit, they need to wear their PE kit on Mondays and Wednesdays" wouldn't be understood.

The school always use translators for meetings with parents - either a staff member who speaks that language who is available, or else they have a telephone translator service that they pay for, so the phone is on loudspeaker and a translator translates the conversation.

This is done for all parents evenings/ attendance meetings/ SENCO meetings etc for parents who don't speak or understand English.

Important letters like school trips/consent forms are provided translated in the three most common languages spoken.

The school offers English classes to parents, one held in the school one morning a week in the hall, one held in the evening each week.

School has now said translators will only be provided to parents whose children have been at the school for less than a year. If your child has been at the school for more than a year and you are unable to understand English, no translator will be provided, due to staff shortages and costs, and you have to bring a friend/family member who can translate. Letters will only be provided in English, and parents can use the translate feature on google if they need to.

On the face of this, does this seem a reasonable decision? The head has announced this and I don't know why it doesn't sit right with me, and I can't really articulate why. It has a lot of support from the English speaking parents, but it feels... divisive, I guess? And most likely children who will suffer. Currently trying to weigh up whether this is something I should raise, or accept this is a reasonable step for the school to take.

OP posts:
MentholLoad · 28/09/2023 15:43

Seagrassbasket · 28/09/2023 15:36

Because to ‘tackle it’ would undoubtedly lead to accusations of racism and xenophobia.

See also: the Rotherham grooming gang fiasco.

It’s too difficult and no one will try because, not unreasonably, they’re not willing to risk their own careers and lives for it.

what are you on about? loads of people are working to 'tackle' it. EFFECTIVELY. It won't be tackled by with holding translated school letters

Seagrassbasket · 28/09/2023 15:36

Ffsnotaconference · 28/09/2023 14:59

I am concerned how casually people say ‘women in some cultures aren’t allowed to learn English’

So it’s imperative to the child that the parents understand what’s happening and can communicate with the school. It’s detrimental to the child of the parent can communicate.

You know women, living in the UK, are routinely stopped from learning how to communicate meaning their children are very disadvantaged

Not being able to communicate makes women far more vulnerable

Those families are known to the schools and other professionals involved

and the solution is that the school should pay for a translator?

Rather than looking at why there’s a large amount of men abusing their wives and disadvantaging their children, in these communities?

This keeps being mentioned as one of the biggest reasons to keep the translators. So I assume it’s happening a lot in non English communities? Why isn’t that being tackled?

Because to ‘tackle it’ would undoubtedly lead to accusations of racism and xenophobia.

See also: the Rotherham grooming gang fiasco.

It’s too difficult and no one will try because, not unreasonably, they’re not willing to risk their own careers and lives for it.

SomeCatFromJapan · 28/09/2023 15:35

Also... have you learned the language?

Tbf the language in places like Dubai is pretty much English - UAE citizens are only about 15% of the population and English is the common language so it's genuinely hard to actually practice convesational Arabic on a day to day basis.

That being said, if I were going to live there long-term I'd still attempt to learn it.

Noodles1234 · 28/09/2023 15:34

I would agree with the school, it would be a lovely thing of course, but schools have to constantly prioritise and even companies use google translate.

KatieB55 · 28/09/2023 15:34

I lived abroad and children went to local schools. We all learnt the language. No translators available in schools, hospitals, GPs or local government offices. We were there for a fixed term but expected to speak the language.

inamarina · 28/09/2023 15:20

JenM31 · 28/09/2023 14:38

I can see why they would need to do it due to costs etc, but I do agree it’s not very inclusive for those who don’t speak English. My job involves working with schools and families in central London where British kids are the minority in the schools. The parents don’t always learn English because they don’t need to in their community because mostly where they’d spend time everyone would speak their language, e.g Arabic. A lot of women in these families aren’t allowed to learn English even if they want to as the culture is that they stay home and look after the children and the home, so often the husbands don’t allow them to go off to English lessons if even they’re free.

The parents don’t always learn English because they don’t need to in their community because mostly where they’d spend time everyone would speak their language

But they do need English, as the school issue described by OP shows. Either English or interpreters.
I am an immigrant myself and I know the type of community living you describe, where people manage to navigate everything in their own language without needing to learn the local one.
I just don’t think it’s right, not long term.
I’m sure it can be helpful and reassuring for new arrivals, but at some point it’s important to at least try to integrate.

MentholLoad · 28/09/2023 15:17

inamarina · 28/09/2023 15:09

Couldn’t agree more.
I find it baffling how casually people mention that some women probably just aren’t allowed to learn English.
In my eyes it’s abuse and it makes those women so vulnerable. Hiring an interpreter doesn’t solve the actual issue here.

removing the translator's isolates them further

BlackeyedSusan · 28/09/2023 15:16

PurpleRadish · 27/09/2023 22:33

I think it's fine. They should learn English.

How much French or German did you learn in one year at school? Enough to understand complicated SEN meetings?

I think there is somewhere between not learning any native language (English expats in Spain for example) and still not being able to communicate effectively after one year. And yes there is the need to discuss funding sources, but it is not as simple as saying just learn English.

Spinet · 28/09/2023 15:15

Dorisbonson · 28/09/2023 15:09

I'm working in the gulf at the moment. Countries here have no benefits system, no schools or hospitals - everything has to be paid for but there are no taxes and millions of people are moving in from all over. They arrest beggars and put them on a plane back to their home country. If they have multiple beggars from one town, they won't issue visas for entry to anyone from that town.

You can't live here unless you pass chest X rays, blood tests and hand over your finger prints.

It's the safest place I've ever been. I can walk around at 1am by myself and feel totally safe.

Seriously tempting to not go back to the UK in the long term.

Also... have you learned the language?

Spinet · 28/09/2023 15:14

Dorisbonson · 28/09/2023 15:09

I'm working in the gulf at the moment. Countries here have no benefits system, no schools or hospitals - everything has to be paid for but there are no taxes and millions of people are moving in from all over. They arrest beggars and put them on a plane back to their home country. If they have multiple beggars from one town, they won't issue visas for entry to anyone from that town.

You can't live here unless you pass chest X rays, blood tests and hand over your finger prints.

It's the safest place I've ever been. I can walk around at 1am by myself and feel totally safe.

Seriously tempting to not go back to the UK in the long term.

Are you living in a luxurious high rise block of flats by any chance? Better ask yourself who built it, how much they were paid, how many of them were injured while working and weren't able to pay medical bills, and how many died building it, and where they are now if you think you're living in utopia.

NowWhattt · 28/09/2023 15:09

paulfoel · 28/09/2023 14:18

seems fair to me - learn the language of the country you live in.

Agree with this

Dorisbonson · 28/09/2023 15:09

Flopsythebunny · 28/09/2023 07:04

This is one of the reasons that so many economic migrants want to come here. We are seen as a soft touch.

I'm working in the gulf at the moment. Countries here have no benefits system, no schools or hospitals - everything has to be paid for but there are no taxes and millions of people are moving in from all over. They arrest beggars and put them on a plane back to their home country. If they have multiple beggars from one town, they won't issue visas for entry to anyone from that town.

You can't live here unless you pass chest X rays, blood tests and hand over your finger prints.

It's the safest place I've ever been. I can walk around at 1am by myself and feel totally safe.

Seriously tempting to not go back to the UK in the long term.

inamarina · 28/09/2023 15:09

Ffsnotaconference · 28/09/2023 14:59

I am concerned how casually people say ‘women in some cultures aren’t allowed to learn English’

So it’s imperative to the child that the parents understand what’s happening and can communicate with the school. It’s detrimental to the child of the parent can communicate.

You know women, living in the UK, are routinely stopped from learning how to communicate meaning their children are very disadvantaged

Not being able to communicate makes women far more vulnerable

Those families are known to the schools and other professionals involved

and the solution is that the school should pay for a translator?

Rather than looking at why there’s a large amount of men abusing their wives and disadvantaging their children, in these communities?

This keeps being mentioned as one of the biggest reasons to keep the translators. So I assume it’s happening a lot in non English communities? Why isn’t that being tackled?

Couldn’t agree more.
I find it baffling how casually people mention that some women probably just aren’t allowed to learn English.
In my eyes it’s abuse and it makes those women so vulnerable. Hiring an interpreter doesn’t solve the actual issue here.

RedToothBrush · 28/09/2023 15:08

Totally agree that anyone here should learn English.

However in practice it is easier said than done.

The local Ukrainians had a massive problem getting proper lessons. They weren't funded by government.

If they went onto universal credit they were automatically put on a compulsory course - but only if they were lucky and got a space - and they had to travel by bus to get there. And then it was stupid because there was no assessment of the level of English they were at so lots of them found themselves on a course which was too basic for them (and this blocking spaces for others who needed that course). They didn't learn anything.

Then if they got a job (which they were supposed to keep looking for due to universal credit) then immediately had to stop the course if it clashes with their job!

There weren't free classes available in the evenings. There were paid for ones but you had to travel by bus to get to them. And the last bus went before they finished. If you were on minimum wage, how could you afford the class, the bus and a taxi back?

This didn't take into account people who couldn't attend the classes because they had small children either - which was many of the Ukrainians did.

But I also think £150 a time for a translator is ridiculous. The schools / government would be better investing in free very localised lessons with childcare as part of that in the evenings instead of paying for constant translation. Just to improve accessibility. It would be money better spent.

My experience of trying to help Ukrainians learn English led me to the conclusion that we aren't set up to facilitate people learning English. And then we complain that they don't.

As a rule our attitude to languages and learning them in this country is appalling. It could be argued that an 'unwillingnrss' to learn is indeed integrating into British society because that's what we do ourselves...

AuxArmesCitoyens · 28/09/2023 15:07

LadyWithLapdog · 28/09/2023 13:25

Slight derail but why is it £120-£150 ph for translation? Someone is making a lot of money out of this. It can’t be both so easy that a 7 year old can translate for his parents, and so specialised you need to pay more than a surgeon.

Because it's quite a specialised skill to do it properly, despite what you might think.

AuxArmesCitoyens · 28/09/2023 15:06

notimagain · 28/09/2023 13:13

So am I right in thinking you're saying there are State run high schools here in France with English teaching sections for the English Kids? How many?

I haven't seen it myself, but we're pretty rural and not in an expat bubble.

Yes there are colleges and lycées with international sections all over France with teaching paetly in English or other languages. Maonly in big cities for obvious reasons but not always. There are also perapatetic teachers and special classes for students who arrive speaking no French. And as I say, my school's PTA communicates with parents in Frrnch and English, though the school comms are all French.

MyGooseisTotallyLoose · 28/09/2023 15:04

@CapturedLeprechaun There was an exclusion meeting held for a child who was being excluded. Mum was Polish, we have plenty of polish speaking support staff at the school who could have translated, I think it's vital that a parent understands the reason their child has been excluded from a school and has a chance to ask questions etc. The head refused to use staff or pay for translating services for the meeting, mum didn't bring a translator, I don't think she had a clue what was happening.

So what had the mother herself done to prepare for the meeting? Downloaded a translation app, asked for support from the community?
Were the school staff willing to do this/able to re work load, or are you volunteering their services?

ChardonnaysBeastlyCat · 28/09/2023 15:01

Ffsnotaconference · 28/09/2023 14:59

I am concerned how casually people say ‘women in some cultures aren’t allowed to learn English’

So it’s imperative to the child that the parents understand what’s happening and can communicate with the school. It’s detrimental to the child of the parent can communicate.

You know women, living in the UK, are routinely stopped from learning how to communicate meaning their children are very disadvantaged

Not being able to communicate makes women far more vulnerable

Those families are known to the schools and other professionals involved

and the solution is that the school should pay for a translator?

Rather than looking at why there’s a large amount of men abusing their wives and disadvantaging their children, in these communities?

This keeps being mentioned as one of the biggest reasons to keep the translators. So I assume it’s happening a lot in non English communities? Why isn’t that being tackled?

And how do you propose this is tackled?

Ffsnotaconference · 28/09/2023 14:59

I am concerned how casually people say ‘women in some cultures aren’t allowed to learn English’

So it’s imperative to the child that the parents understand what’s happening and can communicate with the school. It’s detrimental to the child of the parent can communicate.

You know women, living in the UK, are routinely stopped from learning how to communicate meaning their children are very disadvantaged

Not being able to communicate makes women far more vulnerable

Those families are known to the schools and other professionals involved

and the solution is that the school should pay for a translator?

Rather than looking at why there’s a large amount of men abusing their wives and disadvantaging their children, in these communities?

This keeps being mentioned as one of the biggest reasons to keep the translators. So I assume it’s happening a lot in non English communities? Why isn’t that being tackled?

JenM31 · 28/09/2023 14:38

I can see why they would need to do it due to costs etc, but I do agree it’s not very inclusive for those who don’t speak English. My job involves working with schools and families in central London where British kids are the minority in the schools. The parents don’t always learn English because they don’t need to in their community because mostly where they’d spend time everyone would speak their language, e.g Arabic. A lot of women in these families aren’t allowed to learn English even if they want to as the culture is that they stay home and look after the children and the home, so often the husbands don’t allow them to go off to English lessons if even they’re free.

MentholLoad · 28/09/2023 14:31

usernamealreadytaken · 28/09/2023 14:17

OP already quoted the number of FSM

how do you know the kids with ESOL parents are the same as the ones on FSMs?. Mine had FSM for a while, I am British and English is my mother tongue

MyGooseisTotallyLoose · 28/09/2023 14:18

Ultimately, the children and their education will suffer for their parent’s language skills. The school needs to make an effort to mitigate that impact, within the budget they have. a
@rrrrrreatt why not the parents make an effort? Why are schools and teachers being derided and being called names and blamed for the parents not doing anything?

paulfoel · 28/09/2023 14:18

seems fair to me - learn the language of the country you live in.

usernamealreadytaken · 28/09/2023 14:17

MentholLoad · 28/09/2023 10:56

why do you assume that they are claiming benefits?

OP already quoted the number of FSM

CasperGutman · 28/09/2023 14:09

Iris1976 · 28/09/2023 11:06

I think they have no choice because of funding,the parents also have access to classes for free to learn English
Where I live people send their children to Welsh school when they don't speak or understand a word of it themselves,how on earth are they supposed to help and support their children's learning.

You can definitely help your child and support their learning without speaking the language of instruction. You do so by providing time, space and resources for them to do it, for a start. You can also ask them about their work, listen to their reply (in English), explain the concepts to them (in English) for them to translate back and complete their work in Welsh.

It sounds a bit laborious, but in my experience it can sometimes work better than if the work was all in English, as the child has to engage with the work to explain it to you, and understand what you say to put it into their own words. It avoids the issue of parents just doing the work, which is useless for the child's learning.