Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

School refusing to provide translator

765 replies

CapturedLeprechaun · 27/09/2023 22:19

I'm on the Governing body for a school with a really high proportion of kids with English as a second language. It's over 80% of their pupils. Many of the parents speak little or no English at all. There are some families who have been here 5+ years where one or both parents speak no English at all still, and even a "your child has no PE kit, they need to wear their PE kit on Mondays and Wednesdays" wouldn't be understood.

The school always use translators for meetings with parents - either a staff member who speaks that language who is available, or else they have a telephone translator service that they pay for, so the phone is on loudspeaker and a translator translates the conversation.

This is done for all parents evenings/ attendance meetings/ SENCO meetings etc for parents who don't speak or understand English.

Important letters like school trips/consent forms are provided translated in the three most common languages spoken.

The school offers English classes to parents, one held in the school one morning a week in the hall, one held in the evening each week.

School has now said translators will only be provided to parents whose children have been at the school for less than a year. If your child has been at the school for more than a year and you are unable to understand English, no translator will be provided, due to staff shortages and costs, and you have to bring a friend/family member who can translate. Letters will only be provided in English, and parents can use the translate feature on google if they need to.

On the face of this, does this seem a reasonable decision? The head has announced this and I don't know why it doesn't sit right with me, and I can't really articulate why. It has a lot of support from the English speaking parents, but it feels... divisive, I guess? And most likely children who will suffer. Currently trying to weigh up whether this is something I should raise, or accept this is a reasonable step for the school to take.

OP posts:
Andnowtowhatcomesnext · 28/09/2023 18:12

Having seen your update OP that is shocking. What’s the cost in adding an extra email when it’s already done? It just seems punitive. Small amount of time to do that. I thought you meant paying for verbal translations.

Puzzledandpissedoff · 28/09/2023 18:07

So 40% of pupils attract PP; any idea of that 40% how many are from non-English speaking families?

I'm very willing to be corrected on this, but would be absolutely amazed if those figures are available - at least publicly

IME the usual response to such enquiries is that "the data isn't recorded in that way", probably because of the sensitivities involved

DisquietintheRanks · 28/09/2023 17:57

Wales is a country where both Welsh and English are spoken. It is perfectly fine to move to Wales and speak English unless you move into one of the majority Welsh speaking areas, in which case it would be polite to learn to speak a bit of Welsh.

melj1213 · 28/09/2023 17:50

TBH I think there are two separate issues.

YANBU to think that the head is being a bit overzealous with refusing to send out written communication in the other language especially if it is being created for other children anyway - if you have two Polish children where one has been there 3mo and one has been there 3 yrs, the letter is going to be translated for the 3mo student so the cost of an extra sheet of paper and a bit of toner to print the second letter for the 3yr student is negligible.

I would expect though that it would just be a regular template for the most common things eg trips/PE days/term info/annual events etc that are translated into other languages and it just provides the basic information of the event. Once the template is written all they have to do is change the specifics like the date/time for each event and attach the translated copy to the English copy.

However, YABU to expect the school to provide active translation services in meetings for families indefinitely at the school's expense. Having translation provided by the school for the first year means that anyone coming to the UK without a support network doesn't have to worry about understanding "technical English" when called into an important meeting about their child's education, but by limiting it to a year they set up a boundary as to what the school is willing to accommodate without it becoming the default that the school are the ones to source translation services. If a family needs translation after that first year then it is their responsibility to bring a translator - whether that is a professional they have paid, a friend who speaks both their native language and English or a member of school support staff that they know speaks their language and they have approached to ask of they'd be willing to support them in their meeting and is available.

I worked abroad in a Spanish school as an English teacher, my Spanish wasn't fantastic when I first moved there with ExDH (he was fluent and we moved out there primarily for his job) but I did not expect anyone to provide English translations as standard. When it was parents evening in my first year I asked the school if my HoD (no teaching responsibility so no meetings of her own) could sit in with me just in case of any translation difficulties but she only had to step in for a couple of meetings where there had been more complex issues in play that needed to be discussed.

Some places had English speakers who were happy to help when I had to do something beyond my language capabilities but for anything where I knew I needed proper translation - banking, medical, government forms etc - I initially paid for a professional translator if ExDH wasn't available and then as I was there longer (especially after ExDH moved back to the UK after our split) I would ask Spanish friends to come with me as my Spanish was pretty good and I just wanted someone there as a bit of support in case something needed explaining differently or if I had to read/sign anything (my spoken Spanish has always been far stronger than my reading/writing) so I could be sure I knew what it said.

I would never have expected an English translator to be provided as standard though a lot of ex-pats do - we had a set of parents one year who put their children in my school with zero Spanish, their children were struggling and the parents came in for a meeting. I had been there a few years so was fairly fluent by this point and happened to be the only English teacher free at the time so the Head (who had a decent grasp of English) asked me to sit in the meeting to translate, so I did and it was immediately obvious that the parents had no Spanish beyond "Hello/Goodbye/can we order two beers please?"

Initially I expected that they were recent immigrants so I was willing to cut them some slack but it turned out that they had been in the country longer than I had! The only difference was that they worked for a private English company that worked entirely in English; who also provided housing in a gated complex, which was full of their other English employees in their company housing; sorted all the admin out for their employees as part of their relocation package eg setting up bank accounts, residence paperwork, health insurance etc; and paid for their children's education which usually meant the children went to the local international school that taught entirely in English so their entire network - work and social - was English expats. They had no "need" to learn Spanish so they just didn't ... they were very surprised when I came into the meeting and after having a brief exchange in rapid Spanish with the headteacher about some other admin turned to them and introduced myself with a broad northern English accent as they assumed I was Spanish because "they could never learn Spanish that well"

Dorisbonson · 28/09/2023 17:38

Spinet · 28/09/2023 15:14

Are you living in a luxurious high rise block of flats by any chance? Better ask yourself who built it, how much they were paid, how many of them were injured while working and weren't able to pay medical bills, and how many died building it, and where they are now if you think you're living in utopia.

Yes workers rights are shit. However those guys are here of their own free will and most fly home for a month a year and then come back - so it can't be as comparatively bad as you like to insinuate.

Kendodd · 28/09/2023 17:21

MentholLoad · 28/09/2023 17:13

alot of schools in Wales, have children that don't speak Welsh. Lots of schools in Wales, teach in English

And Welsh speaking schools in Wales, what do they do if they have a large influx of children and their parents who don't speak Welsh or English? I imagine it's very difficult to find interpreters who speak Somali/Ukrainian/Parsi or dozens of other languages and Welsh.

usernamealreadytaken · 28/09/2023 17:20

CapturedLeprechaun · 28/09/2023 00:45

Yes, it feels like it has xenophobic (wrong word?!) undertones to it, rather than "budget".

Like I said, 40% of the pupils are FSM. It means that the school gets an approx £300K EXTRA A YEAR in pupil premium funding. The translator phone service costs last year was £1.5K, the rest is done through staff members translating, so it's hard to put a "cost" on that. But if pupil premium funding is meant to be spent on ensuring these vulnerable pupils can access education in the same way as other pupils, translating services seems a good use of money to me.

Also, I dispute that the head is entirely doing it for budget reasons. If a letter about a class trip is going out, and little Jonny moved from Poland 6 months ago, he will get the letter in Polish. Little Anna in the same class, who moved here 18 months ago and whose parents also only speak Polish, will only get the letter in English (despite the fact that there is a translated copy available because it's been done for Jonny!) as the school rule is "after 1yr you will not be given a translated letter, you need to do it yourself".

Ditto for headlice letters etc. If the school are giving it to some kids in their languages and have these letters available, it makes sense to give it to all kids, because that's a hell of a lot more likely to eradicate the headlice if the parents understand what they are reading!

I think the Head is of the opinion "not learning English is lazy, so tough", with no thought about why these families might not have learned English yet (being isolated by a spouse/unable to read or write in their own language etc).

But as I said, my kids left the school YEARS ago and I'm leaving the role at Christmas, so maybe this is a battle I just don't fight, and leave the school to it.

So 40% of pupils attract PP; any idea of that 40% how many are from non-English speaking families? Perhaps if the PP is largely paid to children from deprived families who speak English, a fair proportion should be spent on them rather than for translation services for the people who refuse to learn the language of the home they have chosen?

usernamealreadytaken · 28/09/2023 17:17

Tartareistasty · 28/09/2023 17:08

Well the ones with no recourse to public funds have to, innit.

Yes, and I’m sure they all have well paid, legal jobs which don’t require English 🙄

usernamealreadytaken · 28/09/2023 17:16

MentholLoad · 28/09/2023 17:13

alot of schools in Wales, have children that don't speak Welsh. Lots of schools in Wales, teach in English

Ok, but we’re trying to compare that to a school where 80% of families don’t speak the native language, and have interpreters provided - where does that happen in Wales?

MentholLoad · 28/09/2023 17:13

usernamealreadytaken · 28/09/2023 17:06

Are there any schools in Wales where 80% of the children don’t speak Welsh, and the school pays indefinitely for interpreters?

alot of schools in Wales, have children that don't speak Welsh. Lots of schools in Wales, teach in English

Tartareistasty · 28/09/2023 17:08

usernamealreadytaken · 28/09/2023 16:57

So now we’re assuming that people who cannot speak English are able to work and earn enough to support a family, paying London rental prices, with no assistance from low or no wage benefits? Bit of a reach…

Well the ones with no recourse to public funds have to, innit.

usernamealreadytaken · 28/09/2023 17:06

Insommmmnia · 27/09/2023 23:26

I'm thinking of all the English people who move to Wales, some of whom refuse to learn Welsh, respond to job adverts with abuse when it asks for applicants to be able to speak Welsh, complain about local meetings like parish councils being conducted in Welsh and insist on it being done in English and who would throw an absolutely hissy fit if school letters were only sent in Welsh and I wonder where all these MNs are who would absolutely learn the language of the country they are in if they lived there.

I wonder whether they would have the same response if schools in Wales started refusing to send out bilingual letters because it's faster and therefore cheaper to just send them in welsh.

Are there any schools in Wales where 80% of the children don’t speak Welsh, and the school pays indefinitely for interpreters?

AnySoln · 28/09/2023 17:04

Its not necessarily just abused woves. My friend, her mum didnt speak much english. The dad owned a shop but presumably the mum didnt work there. Or outside the home. The dd had a scholarship for english. And it wasnt sexism either. But it was back in 90s. The dad died being older than the mum and she i assume struggled a bit without the language etc.
I think reasonable adju stment would be 1-2 families per school not this! In several languages. Its clear whichever communities there need to be more english speakers.
also i wouldnt expect parents eve to be translated at primary as its rarely that important. Imagine value vs costing yourself £150?
i do think sen meeting s though. However some of what is looking like sen at primary may well be struggle of a child with no home support for the work and having limited language in tbeir second language. Im sure the ks2 sats results were quite interesting showing the value of education.

i find speaking /listening harder so maybe written PE might be better?

usernamealreadytaken · 28/09/2023 17:04

MentholLoad · 28/09/2023 14:31

how do you know the kids with ESOL parents are the same as the ones on FSMs?. Mine had FSM for a while, I am British and English is my mother tongue

Given that OP already said that over 80% of the pupils have English as a second language, and many of the parents speak little or no English at all, and that 40% of students are on FSM, most reasonable people would conclude that at least half of the children on FSM are from families with little or no English.

ThornInMySide84 · 28/09/2023 16:57

The unreasonable but was that this nonsense was ever funded in the first place!!!

usernamealreadytaken · 28/09/2023 16:57

Tartareistasty · 28/09/2023 16:52

Fsm was extended to people with no recourse to public funds afaik

So now we’re assuming that people who cannot speak English are able to work and earn enough to support a family, paying London rental prices, with no assistance from low or no wage benefits? Bit of a reach…

Tartareistasty · 28/09/2023 16:54

Can I just point out that
Translator - written word
Interpreter - spoken word
Quite difference in skills needed there

Tartareistasty · 28/09/2023 16:52

usernamealreadytaken · 28/09/2023 14:17

OP already quoted the number of FSM

Fsm was extended to people with no recourse to public funds afaik

Ffsnotaconference · 28/09/2023 16:43

MentholLoad · 28/09/2023 15:43

what are you on about? loads of people are working to 'tackle' it. EFFECTIVELY. It won't be tackled by with holding translated school letters

And providing translated letters or a translator isn’t helping either.

Do you believe these abused women are a recent phenomenon? I am not British but grew up here and can promise this has been going on for years. Has it got much better?

jazzyfips · 28/09/2023 16:37

I agree with this. We have similar and it costs a fortune. A line need to be drawn somewhere and a year and the offer of English classes is a good one. European countries do not offer this and any translation required is funded by the parents, not the school.

Gothambutnotahamster · 28/09/2023 16:26

TrudyProud · 28/09/2023 14:01

@Gothambutnotahamster but they/we/Brits are given allowances and favours- that's my point. We accept it but draw some arbitrary line with reciprocating

@GingerTulip than you for saying this. I made this point about brits I worked with living in SE Asia. Your experience of not speaking a local language despite living abroad for years is similar to most of my ex colleagues.
I moved younger so was more enthusiastic to learn (and had more time plus was social etc) so I did but many didn't after years. Despite their kids having conversational knowledge of at least one local language

I've never said I think it should be accepted. It's extremely poor form for people to move abroad and not at least try integrate - whoever / whichever direction the move is in. They should be trying to integrate, not expecting all public services to fund their lack of local language skills.

HonoriaLucastaDelagardie · 28/09/2023 16:16

How much French or German did you learn in one year at school?

There's a difference between two or three lessons a week delivered by a non-native speaker, not even over a full calendar year, and living in the country where you see the language all around you (going to the supermarket, you see the words for basic foodstuffs), hear it spoken all around you, and can engage in conversation with people who speak the language.

I was on holiday in Wales this summer. Even in a week, if one pays attention to signs and announcements in Welsh, one begins to acquire a vocabulary. We weren't in a predominantly Welsh speaking area, so didn't hear Welsh spoken very much.

How do people who don't understand English know how to apply for a school place, and know where and when to turn up for the first day?

Kendodd · 28/09/2023 16:01

RedToothBrush · 28/09/2023 15:08

Totally agree that anyone here should learn English.

However in practice it is easier said than done.

The local Ukrainians had a massive problem getting proper lessons. They weren't funded by government.

If they went onto universal credit they were automatically put on a compulsory course - but only if they were lucky and got a space - and they had to travel by bus to get there. And then it was stupid because there was no assessment of the level of English they were at so lots of them found themselves on a course which was too basic for them (and this blocking spaces for others who needed that course). They didn't learn anything.

Then if they got a job (which they were supposed to keep looking for due to universal credit) then immediately had to stop the course if it clashes with their job!

There weren't free classes available in the evenings. There were paid for ones but you had to travel by bus to get to them. And the last bus went before they finished. If you were on minimum wage, how could you afford the class, the bus and a taxi back?

This didn't take into account people who couldn't attend the classes because they had small children either - which was many of the Ukrainians did.

But I also think £150 a time for a translator is ridiculous. The schools / government would be better investing in free very localised lessons with childcare as part of that in the evenings instead of paying for constant translation. Just to improve accessibility. It would be money better spent.

My experience of trying to help Ukrainians learn English led me to the conclusion that we aren't set up to facilitate people learning English. And then we complain that they don't.

As a rule our attitude to languages and learning them in this country is appalling. It could be argued that an 'unwillingnrss' to learn is indeed integrating into British society because that's what we do ourselves...

They might have difficulty accessing free English lessons, but it has never been easier to learn English, or any other language you care to name, than it is now. There are loads of free resources available online.

Kendodd · 28/09/2023 15:55

AuxArmesCitoyens · 28/09/2023 15:06

Yes there are colleges and lycées with international sections all over France with teaching paetly in English or other languages. Maonly in big cities for obvious reasons but not always. There are also perapatetic teachers and special classes for students who arrive speaking no French. And as I say, my school's PTA communicates with parents in Frrnch and English, though the school comms are all French.

I have a French friend who is a secondary school science teacher at a school in France. Some of the older years have their science classes taught in English. This is nothing to do with inability to speak French though, almost all the students are French. It's partly to prepare them for science at university, where they will need English and partly to cement English learning.

BarelyCoping123 · 28/09/2023 15:53

I agree with the school's decision.

Swipe left for the next trending thread