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Original poster

To ask about this Ryanair flight

41 replies

Castlerock44 · 21/07/2023 10:49

I've booked for my 18 year grandaughter to visit me, from UK to a different country. But because I've done it on my app will it be difficult for her to retrieve the booking at check-in time or would I be able to email the boarding pass. Would that be acceptable? Appreciate anyone who can help. 🙂

OP posts:
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Original poster
Castlerock44 · 21/07/2023 16:39

LlynTegid · 21/07/2023 16:24

I hope your granddaughter enjoys her visit to you. Hope one of the suggestions works.

Thank you, yes I feel a lot more reassured now. I think I'll just send her the screen shot. Maybe she could print it out for extra validation.

OP posts:
LlynTegid · 21/07/2023 16:24

I hope your granddaughter enjoys her visit to you. Hope one of the suggestions works.

Original poster
Castlerock44 · 21/07/2023 16:06

KrisAkabusi · 21/07/2023 14:54

Can't you reset your password? There should be a forgot password option somewhere that will email you with a link to create a new one.

It's crazy, I can't reset it. Every time I think I've done it it says sorry there's not enough information to proceed, even though I've done everything right. 🤔 I think I'm going to do the screenshot and hope it'll be ok.

OP posts:
KrisAkabusi · 21/07/2023 14:54

Can't you reset your password? There should be a forgot password option somewhere that will email you with a link to create a new one.

Original poster
Castlerock44 · 21/07/2023 12:50

Albarinoqueen · 21/07/2023 11:54

Have just travelled with easyJet and some with screenshot boarding passes were sent back to check in to get printed copy- the easyJet assistant said screenshots don’t always work. It was quiet so the people had time but if long q would be different

The only trouble is if it asks for my email password because I don't have it. To retrieve my booking she'd need my email, then password. 😳 I just want to make sure theres no confusion at airport for her.

OP posts:
Albarinoqueen · 21/07/2023 11:54

Have just travelled with easyJet and some with screenshot boarding passes were sent back to check in to get printed copy- the easyJet assistant said screenshots don’t always work. It was quiet so the people had time but if long q would be different

TenoringBehind · 21/07/2023 11:46

Screen shot is fine.

my teen ds has flown by Ryanair several times on his own doing this

KrisAkabusi · 21/07/2023 11:41

Peony654 · 21/07/2023 10:50

Whenever I've checked in at the airport, I just handed over passport and they use that to print boarding pass - or just email to her.

This is Ryanair so they don't want you to check in at the airport! You'll be charged around £50 to do so.

Twoscotcheggsandajarofmarmite · 21/07/2023 11:35

No I sent them in a regular text. My son said that was the best way to avoid compression.

Original poster
Castlerock44 · 21/07/2023 11:11

Twoscotcheggsandajarofmarmite · 21/07/2023 11:08

A screenshot will be absolutely fine but don’t send it via messenger as it compresses the file. My husband and sons flew home yesterday with Ryanair and I had booked their flights and checked them in on my app. I just screenshotted the boarding passes and sent them on. No issues at all.

Did you send them by WhatsApp?

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Karatema · 21/07/2023 11:09

As long as the name on the ticket and passport match, it won't be a problem. Whenever my husband has booked for me, I've just presented my passport and they've matched!
However, I've never flown Ryanair.

ChimneyPot · 21/07/2023 11:09

There are 2 ways of doing it.
Screenshot the boarding pass and send it to her. I have done this frequently with teenagers and friend groups.
or

She can go on the website or app herself, go to manage my booking and input the booking reference and surname. She will then be able to check herself in and get her own boarding pass.

Twoscotcheggsandajarofmarmite · 21/07/2023 11:08

A screenshot will be absolutely fine but don’t send it via messenger as it compresses the file. My husband and sons flew home yesterday with Ryanair and I had booked their flights and checked them in on my app. I just screenshotted the boarding passes and sent them on. No issues at all.

DirectionToPerfection · 21/07/2023 11:05

This was a few years ago but I remember issues with people emailing Ryanair boarding passes to each other and the code getting scrambled somehow. The boarding passes couldn't be scanned.

Do you have the details you need for accessing the Ryanair app?

MasterBeth · 21/07/2023 11:05

Castlerock44 · 21/07/2023 11:00

Do they accept screenshots?

Show quote history

The thing that's scanned is a QR code or a barcode.

You can screenshot it, email it, What'sApp it, whatever... It's just an image. There's nothing clever about it.

Original poster
Castlerock44 · 21/07/2023 11:03

KittytheHare · 21/07/2023 10:59

@Castlerock44 boarding pass will scan off email or screenshot.

Really? that sounds the easier option.

OP posts:
BlueRaincoat1 · 21/07/2023 11:03

ilovemydogmore · 21/07/2023 10:54

You need to check-in for her 24 hours before (or a week before if you pay for a seat). Then simply take a screenshot and send it to her via whatsapp or email. This will be fine. All she needs is the QR code so they can scan it.

You can definitely check her in and screen shot the boarding cards and send them by WhatsApp- I did this successfully for my mum a fee weeks ago.

Deadringer · 21/07/2023 11:02

Sorry crosspost. Screenshots worked fine for my younger dd, but I would keep trying with the password just in case.

Bluesclues1 · 21/07/2023 11:01

Can’t she just download the app and then use the booking reference (should be in the confirmation emails) and last name to retrieve the booking and boarding passes?

Deadringer · 21/07/2023 11:01

As pp said get her to download the app, then give her your account details and password so she will have all the details in her own phone and can check in etc herself. That's what I did when I was travelling with my adult dds recently on a flight I had booked.

Original poster
Castlerock44 · 21/07/2023 11:00

Chumpa · 21/07/2023 10:57

Just screenshot her boarding pass and send it to her? That’s what I do at the airport so DH has his on his phone.

Do they accept screenshots?

OP posts:
Original poster
Castlerock44 · 21/07/2023 11:00

MidsummerDream · 21/07/2023 10:53

Ryanair will use any excuse to be difficult. Just get her to download the app and she can log in as you on her phone and have it installed.

The only trouble with that is. I've stupidly forgotten my password for the email address the app is under and I'm finding it impossible to get another.

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Sgtmajormummy · 21/07/2023 11:00

They send you a PDF copy of your boarding cards. Send that to her by email and she can choose to keep it on her phone or print it. The QR code is the important bit for the airport (and her seat number).

KittytheHare · 21/07/2023 10:59

@Castlerock44 boarding pass will scan off email or screenshot.

Chumpa · 21/07/2023 10:57

Just screenshot her boarding pass and send it to her? That’s what I do at the airport so DH has his on his phone.