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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be a bit 🫤

33 replies

Swansandcustard · 04/07/2023 07:35

On holiday in a villa with a pool. Have previously done so and love the freedom and privacy.

We built our own holiday, and the villa is an AirBnB, again which we’ve done previously.

This year it’s been a bit off-putting following our arrival and interactions with the owner.

We had a nightmare at the airport UK side with the parking airport shuttle not running as advertised (barely at all) and only just getting on the flight, so when we landed we were a bit frazzled. Got thru customs, bag claim and picked up car and headed to grab some food as we hadn’t had time at the airport before flying.

we’d just started eating when the villa owner called and asked when we would be there. I said probably between 3-4. He said very curtly, ‘I need to know EXACTLY when you’ll be here, to the minute. Call me when you’re leaving’. I thought it was a bit rude, but…and did as he asked.

When we arrived he was at the villa. And proceeded to spend 30 minutes telling us what we couldn’t do.

Don’t put lots in the fridge - just one drink at a time
Don’t turn the aircon too low, it will be too cold for you and may make you ill.
Don’t wear sun cream in the pool - shower it all off, have your swim, get out and reapply.

There were lots of other rules too, but these were the ones that stuck out. Overall it felt very unwelcoming, quite rude and frankly unrealistic. If I don’t wear sun cream, I don’t go in the pool full stop. I am very ginger fair and would burn immediately.

We’ve holidayed all over the med and never heard the like - people don’t let dc play in water without sunscreen, surely?

Aibu or is he?

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joyfulten · 18/07/2023 23:49

I find airbnbs so hit and miss these days. Sorry you’ve had a poor experience - def review accordingly

ChiefWiggumsBoy · 18/07/2023 23:20

WTFAreYouForReal · 04/07/2023 11:01

You should reapply when getting out of the pool, so its no hardship to shower off before getting in the pool.

You can actually break the pool apparently, by getting loads of sunscreen in it.

Yes, and I do. But if I go in the pool with no sunscreen on my shoulders and chest I will burn. I am not prepared to risk my skin or not use a pool I've paid for because the owners purse their lips at having to pay to clean it!

Anotherfarmerswife · 18/07/2023 21:51

WTFAreYouForReal · 04/07/2023 11:01

You should reapply when getting out of the pool, so its no hardship to shower off before getting in the pool.

You can actually break the pool apparently, by getting loads of sunscreen in it.

Oh stop. We have a villa abroad which is let out (although NOT through airb&b because I think they’re shit!) we must have gallons of au cream through there and its no hardship - you can’t expect people to swim outside in the med without sun cream.

Swansandcustard · 18/07/2023 21:41

So there were more issues during the stay, the host chap minimised/excused/blamed/lied about anything and everything. Now entered into a dispute on AirBnB.

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hollybubs · 04/07/2023 11:33

As someone who has to live next door to the noise and mess of an Airbnb, and whose local area is clogged with them, shutting ordinary people out of the rental and buying market, I am pleased that people are turning back to hotels and B&Bs.

BlameItOnTheGoose · 04/07/2023 11:15

TBH I think you're being over sensitive here, probably due to the stressful journey.

It's normal for a homeowner to walk you through a house and explain the dos and don'ts. It's sounds like some of what he said were instructions (don't wear suncream in the pool) whereas other things were tips (air con temperature). Just try to take it all into account sensibly and enjoy the holiday.

WTFAreYouForReal · 04/07/2023 11:01

ChiefWiggumsBoy · 04/07/2023 10:59

Sorry I think it is. If it's an outdoor pool, this should be one of your factors when letting the property. When you're on holiday you're in and out of the pool all day, and I know that I'd get burned on my shoulders and neck within five minutes of hot sun so you're essentially telling me don't use the pool.

You should reapply when getting out of the pool, so its no hardship to shower off before getting in the pool.

You can actually break the pool apparently, by getting loads of sunscreen in it.

ChiefWiggumsBoy · 04/07/2023 10:59

WTFAreYouForReal · 04/07/2023 08:42

Sunscreen fucks with the pool jets and filter system. It's a nightmare for the pool cleaners to deal with.

Washing off sunscreen isn't actually an unreasonable request.

Sorry I think it is. If it's an outdoor pool, this should be one of your factors when letting the property. When you're on holiday you're in and out of the pool all day, and I know that I'd get burned on my shoulders and neck within five minutes of hot sun so you're essentially telling me don't use the pool.

Maddy70 · 04/07/2023 10:20

I have a pool and some sunscreens really affect it. It majsx the water greasy and the filters clog. I get it tbh. We don't wear it in ours. I kinda get the time thing too as I let in my friends air b n b guests when she is unavailable. If they say they'll be there at 3 and don't turn up until 5/6 I am hanging around, to the minute is unrealistic but I do get it.
The fridge thing na fuck him and ignore. But do be aware that it might be because there is a crack in the shelf so you don't want to lose your deposit!

BellaJuno · 04/07/2023 10:18

The pool we had in a villa we stayed in reacted really badly to sunscreen, it left a weird tide mark round the pool that the pool maintenance guy had to clean every few days. Never had it in previous pools (we stay in villas most years) so concluded it was down to the poor filtration system they were using. We just showered off before going in, I’d always reapply sun screen after being in a pool anyway, but the owner sounds rude.

Swansandcustard · 04/07/2023 10:13

Wow @VenusClapTrap thats horrific! This had photos that made it look much bigger. Bedrooms have a bed and wardrobes, no dressing table and the teeniest little bedside table with a lamp you have to reach down the back of the headboard to the ground!

Just sheer greed, spoils the who concept. We hate hotels due to noise, sunbed ridiculousness etc. I do enjoy writing reviews, especially looking forward to doing this one!

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Babsexxx · 04/07/2023 09:50

Sounds like a total tosspot I’d be ignoring him and enjoying your holiday then leave a very honest and frank review! What a bummer op but don’t let him ruin your holiday! X

VenusClapTrap · 04/07/2023 09:48

Too many experiences like this with AirBnB recently. The worst was in Norway of all places. The main photo was Instagram-tastic; a big picture window overlooking a fjord with tasteful scandi furniture. Not many other pics. Turned out the beautiful window was on a cramped upstairs landing; not somewhere you’d really want to sit. The rest of the house was furnished as sparsely and cheaply as possible and the fjord wasn’t viable from the other windows. One bedroom just had a fold out foam sofa bed thing that was barely fit for purpose, no drawers or wardrobe and no curtains/blinds.

We received an email three days before we arrived informing us of a long list of rules and mentioning that we had to provide our own linen (this was not on the listing). As we were already on holiday by that point, in another location, we replied that we couldn’t bring any, and could we rent some? The grumpy reply quoted us an outrageous figure to borrow the linen that was in a cupboard, and told us we had to have it washed and dried before leaving. We weren’t allowed to use the towels at all ‘for hygiene reasons’.

It was all completely ridiculous, unwelcoming and profiteering. The icing on the cake was the instruction to empty the bins on leaving and take our rubbish to the big bins outside a campsite a mile away. When we tried to do this, the campsite owner came running out and told us off. We showed her the AirBnB instruction and she was furious. We ended up having to take our rubbish with us to the next town, miles away, before we could find a municipal bin. That was pleasant.

We have stayed in hotels since that experience.

Thankgoodnessforabitofsun · 04/07/2023 09:25

if your skin is really delicate it’s probably worth covering it, even in the pool if you’re swimming in the sun. My sister swims in a light t shirt

Swansandcustard · 04/07/2023 09:23

@WetBandits no, he’s not Scottish. Very brash London type accent.

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WoofWoofBeachLife · 04/07/2023 08:55

Is it not just normal practice and hygiene to rinse off before you enter a pool? If he means rinse off sweat and oily sunscreen before getting in that's okay. If he means literally wash all the sun screen off so there's none on your body he is being VU.
The fridge one is a weird one, it works better filled I don't understand that at all. What size is the fridge?
Enjoy your holiday, check out the reviews for his other properties.

Sunmachine · 04/07/2023 08:45

Nod!!

Sunmachine · 04/07/2023 08:45

Smile, nog, ignore, leave it in the review. Happy hols!

WTFAreYouForReal · 04/07/2023 08:42

Mummanoodle · 04/07/2023 07:41

Sounds like the owner is a little OTT with his way of ‘welcoming’ guests. I don’t know why he said not to wear sunscreen in the pool - did he explain? I’m sure he won’t know if you do, like you say most of us would to protect ourselves. Overall though, you’re on holiday so relax and enjoy. Don’t dwell on the things that have happened that are just minuscule annoyances

Sunscreen fucks with the pool jets and filter system. It's a nightmare for the pool cleaners to deal with.

Washing off sunscreen isn't actually an unreasonable request.

Quiverer · 04/07/2023 08:35

He's a bit of a twat, because realistically how is he ever going to know if you disobey any of his rules? And it makes more sense to have the fridge reasonably full, as a lot of cold drinks will help to keep it cold, rather than constantly taking one cold drink out and replacing it with a warm one.

mrstiggywinklesapron · 04/07/2023 08:14

We had a villa owner ask us not to wear sunscreen in the pool once, reasoning was it leaves a yellow tide mark on the pool liner which can't be cleaned off. But my skin is more important to me than his pool liner so I still wore it!

WetBandits · 04/07/2023 08:09

I feel like I’ve stayed in this AirBnb as I’ve had an almost identical experience 😅 is the owner a Scottish man?!

anon2022anon · 04/07/2023 08:08

I know of a swim spa in a UK property. The filters regularly get clogged with residue from what people have on their skin- fake tan, sun cream, moisturisers. I imagine he's not willing to put in the time & money to clean it/ change filters regularly.

veryfluffyfluff · 04/07/2023 08:06

That's the risk you take with an air bnb

Swansandcustard · 04/07/2023 08:04

I’ve checked the guy out and he has a LOT of rentals where we are. Never encountered this before, and never seen a cloudy pool due to wearing sun protection.

We’re going to do as we usually do, and pretend he doesn’t exist.

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