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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Reasonable adjustments

115 replies

Melmimi28 · 25/04/2023 05:52

ill probably get roasted for this … however I’m genuinely interested in thoughts rather than creating a huge divide/debate.
After reading the whole dog on bus /allergy thread. What are actually considered reasonable adjustments for people with actual disabilities and where it draws the line in detrimental affects to others.
I ask in relation to a particular experience of going to Musical , we were seated not far from a group of severely disabled guests, I obviously completely agree they are entitled as anyone to visit and enjoy said musical . However throughout the show these guests used multiple rattles/shaking devices almost continuously as a comfort aid . Made loud verbal sounds (likely uncontrollable) I appreciate these things they are not able to control/choose. However in the context of watching a performance which is sound/music based and these extra sounds create a significant distraction and loss of enjoyment…. (For me I’d have preferred to have not gone I really could not concentrate due to distractions) at what point does making accommodation for disability override others enjoyment being detrimented .
I felt awful for feeling this way… but I attended a musical that could not be enjoyed due to significant shaking of loud rattled and vocal noises.

OP posts:
PinkyU · 25/04/2023 06:54

I think as disability rights are enshrined in law and enjoyment of a musical is not YABU.

As another poster has said you don’t get any say in who attends the theatre alongside you, wether they are disabled and make noise or wear pungent perfume.

You could have spoken with the ticket office, explained that you were struggling and could you exchange your ticket for a different performance.

Bumpitybumper · 25/04/2023 06:54

@moonspiral
Right but how are you going to force people to go to the "relaxed" performance
Obviously I would really hope that the vast majority of people would book a performance that best suited their needs in the first place. If you want or need to make noise then a relaxed performance would be better, if you require quiet in the audience then don't attend the relaxed shows.

I'm afraid in the context of there being a range of performance types available then those disturbing the rights of others go enjoy the show in an appropriate manner would have to be asked to leave. Someone that requires quiet in the audience shouldn't have their enjoyment ruined or be forced to leave and neither should those who need to make noise. This would work both ways btw so anyone who is trying to enforce silence in a relaxed performance should also be asked to leave as that wouldn't be appropriate.

gogohmm · 25/04/2023 06:53

Our local theatre has relaxed performances, at other times this wouldn't be allowed

Melmimi28 · 25/04/2023 06:53

@Singleandproud agree, eating rustling food and sweet packets is the worst when watching a show !

OP posts:
ProudAS · 25/04/2023 06:53

I'm with @Melmimi28 - I have autism and would find this situation very hard

tatteddear · 25/04/2023 06:53

Until recently I managed care services for people with severe LD. I wouldn't have taken my service users to anything but a relaxed performance of a west end musical, because it wouldn't have been fair on the other attendees. Similarly I wouldn't have taken them to Claridges for lunch but we happily and regularly took them to more relaxed places, having spoken to the places first to check they were fine with it. That way everyone felt more comfortable.

It's not about hiding people away-I'm a huge advocate of the rights of the disabled-but it is about having some consideration all round.

delilabell · 25/04/2023 06:52

Bumpitybumper · 25/04/2023 06:47

@moonspiral
How does that change things though? When this group booked they presumably knew it was a "standard" performance and were happy to attend. What was going to happen to force them to go to the "relaxed" performance?
This is a ridiculously selfish approach. The group may well have been happy to attend the performance and may have been completely unaware of the disturbance they were causing other theatre goers but that doesn't mean it was the best option for them. A relaxed performance would obviously have been more appropriate.

I have an autistic friend who would really really struggle with a group like that making noise in the theatre. I also have several relatives (some disabled) with hearing difficulties that wouldn't be able to hear the show with that level of noise coming from the audience. Why is it fair that one group's needs or even preference trumps everybody else's?

You're starting to give off a "I'm not disabilist" vibe with all your friends and relatives

WhatNoRaisins · 25/04/2023 06:52

Yes if it was my job.

DisquietintheRanks · 25/04/2023 06:52

God that was mangled. Hope people can make sense of it.

AvocadoPlant · 25/04/2023 06:52

Surely by definition a “relaxed” performance is a relaxing of the usual requirements/expectations of the audience in the theatre. This allows for more noise and movement than usual.

So the usual requirements/expectations are that you don’t make noises or move around during the performance.

DisquietintheRanks · 25/04/2023 06:51

WhatNoRaisins · 25/04/2023 06:39

When you pay out so much for a ticket it's not unreasonable to actually want to hear and focus on the performance. Agree that there should be both relaxed performances and those with stricter rules about how you behave.

Absolutely! My son has autism and loves the theatre. He would absolutely not cope with other people making noise or and hates it when other people sing along. We avoid re

I don't see this as a disablaxed performances like the plague but for others they're great. Likewise my mum is partially deaf and would really struggle to hear anything in the situation described.

I don't see this as a disability bashing thread because it's not a clearcut disabled access issue. It's looking at how a range of access needs are catered for in a setting like a theatre.

delilabell · 25/04/2023 06:50

But would you do that if you worked there?

WhatNoRaisins · 25/04/2023 06:49

If it was in the terms and conditions that to attend performance a. as opposed to relaxed performance b. you need to be quiet then no why should the staff feel bad for asking them to leave.

moonspiral · 25/04/2023 06:47

Bumpitybumper · 25/04/2023 06:47

@moonspiral
How does that change things though? When this group booked they presumably knew it was a "standard" performance and were happy to attend. What was going to happen to force them to go to the "relaxed" performance?
This is a ridiculously selfish approach. The group may well have been happy to attend the performance and may have been completely unaware of the disturbance they were causing other theatre goers but that doesn't mean it was the best option for them. A relaxed performance would obviously have been more appropriate.

I have an autistic friend who would really really struggle with a group like that making noise in the theatre. I also have several relatives (some disabled) with hearing difficulties that wouldn't be able to hear the show with that level of noise coming from the audience. Why is it fair that one group's needs or even preference trumps everybody else's?

Right but how are you going to force people to go to the "relaxed" performance.

Bumpitybumper · 25/04/2023 06:47

@moonspiral
How does that change things though? When this group booked they presumably knew it was a "standard" performance and were happy to attend. What was going to happen to force them to go to the "relaxed" performance?
This is a ridiculously selfish approach. The group may well have been happy to attend the performance and may have been completely unaware of the disturbance they were causing other theatre goers but that doesn't mean it was the best option for them. A relaxed performance would obviously have been more appropriate.

I have an autistic friend who would really really struggle with a group like that making noise in the theatre. I also have several relatives (some disabled) with hearing difficulties that wouldn't be able to hear the show with that level of noise coming from the audience. Why is it fair that one group's needs or even preference trumps everybody else's?

delilabell · 25/04/2023 06:46

WhatNoRaisins · 25/04/2023 06:39

When you pay out so much for a ticket it's not unreasonable to actually want to hear and focus on the performance. Agree that there should be both relaxed performances and those with stricter rules about how you behave.

They weren't misbehaving though? They weren't a rowdy group They were a group with complex needs communicating and self soothing (I imagine)
W
If you worked at yhe theatre would you feel comfy telling them to be quite, removing them?? Or asking at the time of booking if they were suitable for this showing due to their disability?

Singleandproud · 25/04/2023 06:45

I wonder if instead of offering relaxed performances theatre need to start offering 'Quiet' performances. Where it is made clear that during a quiet performance you don't sing a long, eat rustly food, don't have children running around and if you can't be quiet for the duration of the show then that is not the showing for you.

I would book that show as my ASD needs minimal background noise.

MySugarBabyLove · 25/04/2023 06:43

Oh good. A disability bashing thread.

moonspiral · 25/04/2023 06:40

delilabell · 25/04/2023 06:38

What if they were offered but this group decided not to go to it?, You can't force then too. What then?

Exactly you can't go oh no sorry this performance isn't for you- go to this relaxed one instead. That's sick.

WhatNoRaisins · 25/04/2023 06:39

When you pay out so much for a ticket it's not unreasonable to actually want to hear and focus on the performance. Agree that there should be both relaxed performances and those with stricter rules about how you behave.

moonspiral · 25/04/2023 06:39

Butitsnotfunnyisititsserious · 25/04/2023 06:36

I agree. That's the best solution.

How does that change things though? When this group booked they presumably knew it was a "standard" performance and were happy to attend. What was going to happen to force them to go to the "relaxed" performance?

delilabell · 25/04/2023 06:38

What if they were offered but this group decided not to go to it?, You can't force then too. What then?

Melmimi28 · 25/04/2023 06:38

@moonspiral if id purposely been annoying though say talking all the way through and causing a distraction to the music that wouldn’t be acceptable and I’d be asked to leave. That is not the same scenario I’m talking about. But no me being annoying is not just hard luck for someone else. The end result is the same though … a distraction due to noise.

OP posts:
eatdrinkandbemerry · 25/04/2023 06:38

My son would need reasonable adjustments but I would never expect these to prevent the enjoyment of others!
I think the organisers have got this wrong.

moonspiral · 25/04/2023 06:36

TheHoover · 25/04/2023 06:27

The producers should be putting on more relaxed performances. That is the perfect example of a reasonable adjustment

But the group didn't need a "more relaxed" performance they attended this one and enjoyed it presumably. Yes some people might have preferred a more relaxed performance but this group booked this performance.